Great assistance by the support team. Problem with access was resolved after an hour on the phone. The working of the MT4 and Standard platforms was confusing and convoluted.
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Trades have been made easy to execute and easy manageable. Secondly, I have met indicators that I have been looking for and lastly; the platform easily linkable with trading view.
Company replied
No concerns, recommend easymarkets to all of my friends But it's the 2nd time after many years when there are problems with the site connection
Company replied
I had a question about my account and my password and they helped me, also I was having trouble to connect my account with Mt5 and they also helped me with that
Company replied
Company details
Written by the company
easyMarkets is an online pioneer market maker established in 2001 initially under the trade name of “easy-forex”. We enable traders with access to global markets, with an easy simple platform and the financial instruments to trade the markets you want, including FX, CFDs and vanilla options. www.easy-markets.com/about
Contact info
25 Kolonakiou Zavos Kolonakiou Centre Block B, Office 101 , 4103 , Limassol, Cyprus
- +357 25 828 899
- support@easy-markets.com
- easymarkets.com
4.0
Great
2K reviews
Replied to 95% of negative reviews
Typically replies within 24 hours
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I m very disappointed with easyMarkets.
I m very disappointed with easyMarkets.
When I opened the account with easyMarkets, they confirmed that I will recieve a $175 deposit bonus as well as 1 month subscription on TradingView Premium.
This never happened after I deposited $250.
After sending various emails and engaging their WhatsApp line, I was told that my account manager would be contacting me.
However he did not make contact.
Another gentleman contacted me , but by then it was too late. As I had already lost trust in the Broker.
If they cannot look after me with such a small request, what confidence do I have that they will look after me when I am a seven figure trader?
24 March 2026
Unprompted review
Reply from easyMarkets
Thank you Kokes_Ra for your feedback.
We're very sorry to read you have not had the experience you come to expect from an established broker and we wish to assist you further to understand the situation.
Between 04/03 and 19/03/2026 we attempted to call you no fewer than 11 times when you either hung up or left the call unanswered.
You later activated your account on the 17/03.
Please note that bonuses are discretionary and can only be given once a relationship has been established between the client and the account manager and not until the terms of the bonus have been outlined to you.
Your request for a bonus came via a Livechat session on the 18/03 and you asked for a call back. We did call you on the 19/03 to discuss the bonus terms and at this point would have given you the token for Tradingview. However, you did not answer the call.
As you pointed out in this review, you did speak later on the 19/03 by which time you say "but by then it was too late".
Please contact us at support@easy-markets.com or via Live Chat at www.easy-markets.com so we can review the circumstances and assist you further. You can also reach out to your account manager via his WhatsApp as you previously did.
This broker has seriously messed up…
This broker has seriously messed up with this new client agreement.
They’ve basically written a contract that gives them full control over everything. They can cancel trades if they decide prices were “incorrect”, restrict or close your account without clear justification, and even label profitable strategies like arbitrage, latency trading, or certain EA usage as “unauthorized” and void your profits.
On top of that, they act as the counterparty to your trades (dealing desk), which creates a clear conflict of interest — your profit is their loss.
There are also clauses allowing them to change fees, widen spreads, disable trading, or close positions during “market disruptions” entirely at their discretion.
This isn’t about normal risk management anymore — it’s about protecting the broker at the expense of the trader.
Be very careful trading with terms like these.
17 March 2026
Unprompted review
Reply from easyMarkets
Thank you Kaya for your feedback.
We are sorry that you feel this way and that you are not satisfied with our client agreement. Client agreements are standard practice in the company to ensure compliance and protect both parties, and we aim to maintain a fair balance. However, we take all feedback seriously.
On checking your account I see no issues and you don't have an account that supports the use of EA's so this is not an issue with you.
None of your trades have been cancelled or profits removed.
Our trading conditions and spreads remain fixed at all times on your account, even during the most volatile market conditions.
We have sent you a request for more information as we suspect this is not related to your personal trading experience with easyMarkets and more an expression of your view of our T&C's
You are also invited to our Livechat at www.easy-markets.com so that we can assist you further.
Reply from easyMarkets
Thank you Keyon, we're pleased to read that you are enjoying our app. Thank you for taking the time to leave your feedback.
you are in safe hands
I have been using easymarkets for around a year for trading indices and cryptos, Their android app is easy to use, fast and works well, and they update the app frequently. The nice thing about easymarkets is their margin requirement is significantly lower than other providers I used. This can potentially make you more money with the same capital. Their customer service is incredible and easy to get hold off, no waiting 30 mins to speak to someone. Usually you speak to someone within a minute or less.
I recently tried a withdrawal for the first time and ran into into an issue that it was delayed as their backoffice department needed more details and it seemed they were very busy. Spoke to Malak in customer service, and straight away he assured me he would resolve it quickly for me. Wow within a few minutes the withdrawal was complete. Malak you are a star thank you so much for resolving my issue and so quickly. I highly recommend EasyMarkets, their customer service really looks after you.
13 March 2026
Unprompted review
Reply from easyMarkets
Thank you Moh for your glowing review and thank you for taking the time to pass on your feedback. We really appreciate this.
Reply from easyMarkets
Thank you Nathaniel for your rating of our Customer Service, we appreciate tis very much.
(Re: Password update.)Recently I attempted to change my…
Recently I attempted to change my password but my difficulty was with the information given via customer services. Agent explained how to go about the process. Agent said go to My account>my profile>primary info change password. I'm using my android phone but when I'm inside the account that area or window that allow you to click > my profile isn't giving me access to click > my profile. It's just not pulling down at all.
5 March 2026
Unprompted review
Reply from easyMarkets
Dear Howard,
Thank you for bringing this to our attention. We see that you also reached out to us via email, and we have replied with step-by-step guidance to help you change your password.
For your convenience, here are the steps again:
Log into your account on our website: www.easy-markets.com.
After logging in, click on the menu at the top right of the page, next to the "Deposit Funds" button.
From the dropdown menu, click on "My Profile" (the first option).
Under the "Account Details" section, you will find the option to change your password.
We have tried to contact you without success. If you continue to experience any issues or need further assistance, please reach out to us via live chat on our website or email us at support@easy-markets.com. We would be happy to help you directly.
non experience
1 November 2025
Unprompted review
Reply from easyMarkets
Thank you for your feedback, Bokamoso. To help you get started, we have a great Learn Centre with educational material and videos on trading. You can find it here: https://www.easy-markets.com/int/learn-centre/
Reply from easyMarkets
Thank you Maxwell, we really appreciate your feedback.
Great assistance by the support team
Great assistance by the support team. Problem with access was resolved after an hour on the phone.
The working of the MT4 and Standard platforms was confusing and convoluted.
30 January 2026
Reply from easyMarkets
Thank you Ramzi for your feedback, we appreciate you taking the time to leave your review.
great experience
22 January 2026
Reply from easyMarkets
We're pleased to read you are having a great experience Ahmad, thank you for taking the time to leave this review, we really appreciate it.
5 stars for easyMarkets
22 January 2026
Unprompted review
Reply from easyMarkets
Thank you Alaauddin for your 5 stars.
Great in every thing
Great in every thing
I am with easy matkets dince 2005
Best broker
22 January 2026
Unprompted review
Reply from easyMarkets
Thank you Osama for your feedback, we appreciate you taking the time to leave this review.
The company makes me to make more money
The company makes me to make more money
21 January 2026
Unprompted review
Reply from easyMarkets
Thank you Bukho Siwela for your feedback, We wish you every success in your journey with easyMarkets.
I think it's may be somehow hard but not
I think it's may be somehow hard but not
19 January 2026
Unprompted review
Reply from easyMarkets
Thank you for your feedback Vily Dee. It would help us if you can give us a bit more information for us to assist you if required. Please come to our live chat at www.easy-markets.com or send us an email to support@easy-markets.com
Trades have been made easy to execute…
Trades have been made easy to execute and easy manageable.
Secondly, I have met indicators that I have been looking for and lastly; the platform easily linkable with trading view.
16 January 2026
Reply from easyMarkets
Thank you Simon for your kind words, we appreciate it very much.
I was the best-handling trading company
I was the best-handling trading company
31 December 2025
Unprompted review
Reply from easyMarkets
Thank you Thato for the feedback, we appreciate you taking the time to leave you thoughts.
Thanks for Khader. Malek they are very kindly customer support Many time I get good support and they are very clever to save customers
Easy market have many issues was with me
Some time I am close deal then money didn’t add to my account
Until now some problem to login
But.easy market have nice kindly customer support and service.
Malek and Khader because of them I fell good work with easy market
Me since 2004 I am customer with easy market
30 December 2025
Reply from easyMarkets
Thank you Samir for your kind words. We appreciate you taking the time to leave your feedback.
The Customer Care is so amazing
The Customer Care is so amazing. I was served by Nermin. Such a kind heart.
22 December 2025
Reply from easyMarkets
Dear Dickens,Thank you for your kind feedback about your experience with Nermin. It’s great to hear and very motivating for our entire team.
Reply from easyMarkets
Thank you Josiah for your feedback,
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