Purchased a big standard lamp shade from this companies large range. Very helpful and polite staff. There was a bit of a delay on delivery but this hiccup was resolved quickly after a phone call. No h... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We placed an order and were then surprised when it didn't arrive as promptly as we were expecting. A call to the company identified that there had been a slight glitch with a few orders at the time a... See more
Found this site by chance and glad I did. Lots of choices to be had and once you’ve chosen it’s easy to order and pay. Easy lighting keep in touch regularly so you know when to expect your deliver... See more
Soooo happy with my lights, Tiffany style ceiling lights with orange/white glass and black fittings. I was a bit worried the orange would be too intense but it’s more of an amber glow, got two for my... See more
Company details
Information provided by various external sources
The Home of High Quality, Contemporary & Traditional Lighting since 2002
Contact info
Unit 2; Waterfall Trade Park, Stancliffe Street, BB2 2QD, Blackburn, United Kingdom
- 01254 670 087
- sales@easylighting.co.uk
- easylighting.co.uk
4.7
Excellent
4K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
After small problem with delivery all…
After small problem with delivery all was sorted very quickly. Nice to have a phone number to call and people to talk to.
Very well packed and quality item.
Brilliant customer service well done and thank you.
23 August 2022
Excellent light
Excellent light, stylish and practical, good price, reasonable delivery and communication - thank you.
23 August 2022
Excellent customer service
Excellent customer service, communication, item, packaging and overall experience 10/10
22 August 2022
Long delivery given and yet arrived…
Long delivery given and yet arrived within two days
22 August 2022
Ordering was easy
Ordering was easy, delivery was prompt and the items bought were exactly what I was expecting.
On the less positive side, I feel that having to pay for returning goods is not a brilliant idea. The fact that the company does not have a shop at which to view the items means that the first time the customer sees what has been bought is when they are delivered. If the purchase is not as expected, a free returns policy would be appreciated.
21 August 2022
Excellent customer service
We were kept informed about delivery times. The lights arrived on time but two shades were missing. EasyLighting immediately sent us the missing shades. The lights look very stylish and we are delighted with them.
15 August 2022
Super easy website to use with lots of…
Super easy website to use with lots of different choice
14 August 2022
Great Quality
I bought a single lampshade. It arrived on time without any issues and is exactly the colour I needed and excellent quality. Very happy.
14 August 2022
My dealings with you were very good
My dealings with you were very good. Unfortunately some Calex products could not be stocked!
12 August 2022
Easy to order and good price for…
Easy to order and good price for outside light. Free delivery and arrived when expected.
10 August 2022
Great light exactly as described
Great light exactly as described. Very helpful staff and item arrived on time and and was well packaged.
9 August 2022
Lampshade delivery
Lampshade thrown over gate as driver did not wait for it to be opened. Shade covered in tiny pieces of shredded cardboard which had got under the cellophane wrapping which was broken. All
In all a bad experience.
9 August 2022
Reply from Easy Lighting
Hi Judith,
Once again we apologise for the way in which your shade was received.
We will communicate this back to our supplier then we can avoid the issue occurring again.
As discussed we are happy that you have managed to find a solution.
Kind regards,
Shelley Marriott
Excellent service
Excellent service. Lovely product and easy to put up. Would buy again and recommend.
7 August 2022
Great service and very fast delivery.
5 August 2022
Lampshade arrived well-packaged and was…
Lampshade arrived well-packaged and was an immediate good fit. Good to get a pretty-much exact replacement to fit a lamp bought about 15 years ago.
1 August 2022
Have received my order and am pleased…
Have received my order and am pleased with both lampshades.
26 July 2022
Ordered lamp shade correct colour size…
Ordered lamp shade correct colour size shape exactly what is said . Great price have ordered a second on e. Great value for money
25 July 2022
service and communication.
Great service and communication, good pricing. I would not hesitate to recommend.
25 July 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.