East Durham Funeral Service ltd Reviews 

East Durham took care of my Granda when he sadly passed recently. The service and care they provided was excellent from start to finish. They organised everything for the funeral for us, even everything for the wake, making the whole process as stress-free as possible, and the day ran as smoothly as it could. Special thanks to Tom and Ellen who we mostly dealt with and were both very professional and helpful throughout. Thanks again.

My uncles funeral was arranged by this company.. they were kind considerate and did everything for me from start to finish .. beautiful service and a wonderful tribute to him

My sister and I received an excellent service from East Durham Funeral Service following the recent death of our mother. From start to finish, Tom, Ellen and the team kept us fully informed and were exceptionally professional, kind and courteous throughout. We could not have asked for a better service, they met our every need.
I have no hesitation at all in recommending their services to anyone.

We chose East Durham Funeral service when mam passed away and from day one, Ellen was very caring putting us at ease at a really difficult time. We found that every detail was covered, from the requirements we wanted from the funeral team, to the church and the finer details such as flowers etc. At a time of mourning, it gave us great relief to know that everything was taken care of. The day of the funeral came and we have to thank both Ellen and the team for taking good care of mum and looking after the family, even providing umbrellas, as it rained when we got to the cemetery. The little memory cards sent were also a lovely touch. Thank you all so much.

My family and myself would like to thank Ellen and all the team at East Durham Funeral Service (Trimdon Grange) for their amazing service and compassion at one of our most difficult times.
The personal service and attention to detail could not be faulted and communication was first class throughout.
All requests were organised, even the last minute ones.
We would like to thank everyone for making one of the hardest days less stressful, and making it a day which gave my husband the send off myself and my family hoped for.

Excellent service really helped us through our sad times Thankyou

From the first moment we walked through the door and met Ellen we knew we had made the right decision for my dad's funeral arrangements.
It's the most difficult time in your life but Ellen was amazing throughout. It was more than hand holding, I can only describe it as loving arms wrapped around you and guiding you in every stage.
The day of the funeral, the day you dread, Tom took over from Ellen and again you don't need to think, as this family run business gently guide you throughout this very tough and emotional day.
Thank you to Ellen, Tom and everyone at East Durham Funeral Service for everything. I hope you realise how much you are helping families through this difficult time.
I would highly recommend East Durham funeral services.

From the beginning nothing was an issue .. Tom Ellen and the staff were awesome.. professionalism at its highest. . We highly recommend there company for a personal caring service..

East Durham Funeral Homes deserves 5 stars, from the way the whole experience was conducted. From the very first visit starting the arrangements, to the service, it was amazing and my nana had a beautiful send off. Ellen was so compassionate and caring, as were the rest of the team, nothing was a trouble to them and even the after care was perfect, checking in on my grandad when they really didn’t need too.Even the people who attended the service commented on how lovely the service was.
I couldn’t recommend this company enough, they made an awful time a little bit easier.

From first contact to the end East Durham Funeral Service delivered a first class service throughout. Professional courteous caring ensuring my husband who passed away was treated with dignity and respect. I was updated regularly as to what the processes were and ensured everything ran smoothly and seamlessly. I had nothing to worry about was in safe and caring hands.

East Durham Funeral Service helped us through the most difficult of times with both professionalism and friendship. Nothing was too much trouble for them whether it was Tom visiting us at home to sort out any requirements or dealing with Ellen and\or the team in the office or over the phone. If you find yourself in the horrible position of needing this service, I would certainly recommend them. They helped make a very difficult time more manageable as well as taking some of the strain and stress off the day itself. Paul Smith

Respectful, comforting and professional from the start. Nothing was too much of a trouble. Happy to give you time to decide on your final choices. Everything explained fully and followed up accordingly. Personal, professional service by all the team. Thank you from all the family.

Tom and the team, showed respect, care, dignity and kindness, for both our mam and us as a family, from day one, we couldn't have asked for anything more.
They made one of the saddest times of our lives, that little bit more bearable, thank you to you all

Having recently lost my father in law we contacted East Durham funeral services,upon first first contact with Ellen we were tread with great understanding and sympathy with a proffesional level anyone would want, they were understanding and patient with us from the beginning, their service was proffesional and dignified on the day of the service and we could not recommend them enough.
If your looking for a funeral service that goes the extra mile by way of care and understanding Eat Durham funeral services are a must.
Paul kelly .

I can highly recommend this excellent firm who offer their service at a reasonable cost. We have used them for both my Mother and lately my Fathers funeral.

Lovely sympathetic people, everyone we spoke to was kind, considerate and helpful. No request was too small or too big to help with, even when requested at short notice.
All aspects of the funeral dealt with so we only had one contact who arranged all details and payment.
Staff also went out of their way to help with requests following the funeral.
Very kind and attentive service - thank you to all (especially Ellen and Tom) at EDFS for making the sad times less stressful.

Everyone we dealt with at East Durham Funeral Services were extremely caring and considerate with us at a very difficult time and we appreciated the way they handled everything and assisted us.

Excellent service from East Durham funeral from walking through the door Ellen was very helpful and what we asked for was done we were entirely satisfied with the service and the people who drove the cars and they were always there to answer any questions that we had

Professional, respectful, friendly and caring staff who made the whole experience go as smooth as possible. Every last detail was carefully planned. Communication was excellent and replies were always swift. A massive thank you to them.

From start to finish, the service we received was excellent. All of the staff were very caring and helpful and answered all of our questions. Ellen was in touch on a regular basis and keep us informed of all progress stages. We could not have asked for a better service from a very professional company who looked after our Mam for us. Thank you.

Excellent service from all at East Durham Funeral Services, from the moment we walked through the door we knew we had made the right choice of parlour.
Massive thanks to Ellen especially, she was helpful, compassionate, advisory and completely professional putting us at ease through the difficult journey of Dads passing.
The Florist they used was Amazing given that we vaguely asked for " Scottish Themed " flowers which were stunning and exceeded our expectations.
Dad was prepared to perfection even in his Tottenham Hotspur scarf.
Once again Thank You to the whole Team doesn't seem enough.
we would use East Durham Funeral again if they ever expand to our region and have no hesitation in recommending them.