EARS Clinics logo
Visit website

EARS Clinics Reviews 

1,898
•
TrustScore 5 out of 5

5.0

Specialized Clinic
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 789 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally friendly, highly knowledgeable, and professional staff for making clinic visits extremely comfortable, reassuring, and completely stress-free. The online booking process is frequently described as remarkably quick, entirely straightforward, and very easy to manage even at short notice. Consumers across the board also highlight the highly efficient service, noting that the clinical treatments delivered are exceptionally swift, completely painless, and wonderfully effective. People are particularly impressed by the thorough explanations provided, along with the very helpful aftercare guidance and detailed visual results shared safely following successful appointments.

What people talk about most

Staff

Clients share positive opinions on staff, frequently noting their welcoming and professional approach.... See more

Service

People report positive experiences with service, highlighting efficient and professional ear wax removal... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the welcoming and professional... See more

Booking process

Customers express high satisfaction with the booking process, highlighting how quick and easy it is to... See more

Product

Consumers find the product to be exceptionally effective, expressing great delight and satisfaction with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My appointment was at the stepps clinic. I Was a bit apprehensive going in. Aileen greeted me with a warm, friendly welcome and explained the whole process. The whole procedure was done in ver... See more

Rated 5 out of 5 stars

This is second time I’ve visited the. Clinic and can highly recommend. Not only expertise in ear care but excellent surroundings. I saw Melissa yesterday and she was excellent. Explaining the process... See more

Rated 5 out of 5 stars

Everything about the appointment was great. Leighann is very professional, but also a nice person which made my first visit to an ear wax removal clinic much easier. The booking was straightforward, n... See more

Rated 5 out of 5 stars

My experience with this company has always been superb. I normally would see Diane but I tried a location closer to home and the clinician call Aileen was absolutely tremendous. Aileen was very though... See more

Company details

  1. Specialized Clinic
  2. Health Consultant
  3. Registered General Nurse

Written by the company

NHS Accredited | Ear Wax Removal Specialists | Microsuction, Irrigation & Instrumentation Clinic. We provide an Ear Health Check as part of every ear wax removal consultation. This will determine exactly what the problem is and what the next step should be. If you do need excessive ear wax removed your nurse specialist & the results of your check-up will help you choose the most suitable procedure. We offer all forms of specialist wax removal, such as Microsuction, Irrigation & Instrumentation. We also provides training to the NHS and private Healthcare. Diane Hodge is an NHS National Trainer for The Rotherham NHS Foundation Trust providing training courses in Microsuction, Irrigation and instrumentation.

Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(1,898)

791 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great Experience

Visited the website in the morning and got an appointment that afternoon. I was practically deaf in my left ear and heading the same way with my right as I had so much wax in them. The practitioner, Diane, had my ears sorted in 10 minutes - great service.

15 July 2026
Unprompted review
Rated 5 out of 5 stars

EARS Clinic

Easy to book an appointment online. Diane was friendly and very knowledgeable. Explained the procedure fully. Highly recommended

13 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Professional Service

Excellent service and results from my visit to EARS CLINIC, Stepps. From the simple quick booking procedure to the caring professional staff every aspect was great. Diane quickly put me at ease, discussed what the issue may be and after treatment my ear issues have greatly improved. Five stars to Diane and EARS CLINIC

2 July 2026
Unprompted review
Rated 5 out of 5 stars

Blocked ear issue

I was ĺucky to get a relatively quick appointment to get my ears "done" at the Ears Clinic, Clydebank.
The practitioner, Kirza, was everything i could have hoped for, friendly, reassuring and clearly very competent. 20 minutes later all was clear!!

10 July 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Easy to get a relatively short notice appointment, no wait time, and lovely and quick service with an explanation about what will happen and why I could be experiencing an ear ache.

3 July 2026
Unprompted review
Rated 5 out of 5 stars

First time

Sinead made my wife comfortable and explained the process. Less than 5 minutes later her ears were cleaned and she was feeling better.

11 July 2026
Unprompted review
Rated 5 out of 5 stars

Sorted my ear problem in minutes

Diane immediately made me feel very relaxed. She explained and sorted my problem quickly with no fuss. Pain free in minutes after weeks of faffing with sprays and oils. Highly recommend Diane. Thankyou

1 July 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Aileen made me feel very relaxed and explained the process. I feel much better after my visit and would highly recommend for anyone having ear issues.

11 July 2026
Unprompted review
Rated 5 out of 5 stars

Ear wax removal

Was at the ear clinic today for a ear wax removal procedure with Aileen. Gentle and thorough experience would thoroughly recommend.

11 July 2026
Unprompted review
Rated 5 out of 5 stars

Personal

Professional, friendly. I felt relaxed and well informed of all that was to happen and well informed after the procedure. Thank you

4 July 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look