Teifihealth Reviews 287

TrustScore 5 out of 5

5.0

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, professional, and welcoming, creating a comfortable and reassuring environment. People frequently highlight the excellent service, noting that they feel listened to and valued during consultations. The booking process is often described as easy and efficient, with many appreciating the quick availability of appointments. Additionally, consumers commend the modern, clean, and accessible facilities. The overall sentiment indicates that individuals find the medical advice helpful and appreciate the unhurried nature of appointments, which allows for thorough discussions and explanations. Many express peace of mind knowing such a professional and compassionate service is available.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff for being friendly,... See more

Service

Consumers find service to be positive, highlighting its professionalism, efficiency, and compassionate care.... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting the attentive and thorough... See more

Booking process

Reviewers mention positive feedback about the booking process. Customers consistently praise the ease and... See more

Facilities

Customers had positive experiences with facilities. Reviewers consistently praise the modern, clean, and... See more

Based on these reviews

Rated 5 out of 5 stars

A calm, airy reception with friendly greetings on arrival. Bright and clean environment. Procedure carried out after discussion with the GP. Aftercare instructions received and an indication I m... See more

Rated 5 out of 5 stars

Absolutely fantastic service!! My son was recently reviewed by Beth and her team. They were so patient and understanding and spent a lot of time explaining everything to him. He wasn't in any way rush... See more

Rated 5 out of 5 stars

I had my inital video consultation with Dr Nick , who referred me that day for further investigations . My results were delivered and discussed at length with me via telephone consultation with... See more

Rated 5 out of 5 stars

Had an appointment today with Dr Nick Burtenshaw as a follow-up to the gold test results. A few things to sort out my end but his expertise & knowledge put my mind at rest about those issues. I also h... See more


Company details

  1. Medical Clinic

Written by the company

Private Health Services in West Wales.


Contact info

5.0

Excellent

TrustScore 5 out of 5

287 reviews

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Rated 5 out of 5 stars

So pleased I made an appointment

So pleased I made an appointment. The receptionist was welcoming, and the lounge area comfortable. Dr Beth Howells greeted me on time and listened to my concerns about my health. I didn’t ever feel rushed which is all too often the case with the NHS Doctors( not their fault but reality). Just having the time to talk and go through symptoms and concerns slowly made me able to see a way forward, that in itself changes your whole outlook on your condition.

13 April 2026
Rated 5 out of 5 stars

Excellent Local Service

Faultless service. Very friendly and welcoming staff. My practitioner was very knowledgeable and made me feel at ease. Diolch!

24 April 2026
Unprompted review
Rated 5 out of 5 stars

Quick and efficient

This is the 2nd procedure I've had done at Teifi Health. If you can afford it I recommend going private. If I'd gone through NHS, I'd probably still be on waiting list for 1st procedure.

16 April 2026
Unprompted review
Rated 5 out of 5 stars

A friendly and welcoming practice

A friendly and welcoming practice, with lovely decor. The GP we saw today, was very helpful and understanding of my Daughter's medicinal needs. I will definitely be using this service again. Quick, reasonably priced and efficient. A *

7 April 2026
Unprompted review
Rated 5 out of 5 stars

We didn't have the correct medication…

We didn't have the correct medication when traveling from abroad. tefi health were efficient, quick, and easy to navigate. The receptionist was helpful, and the doctor called and send prescriptions in a timely manner.

31 March 2026
Rated 5 out of 5 stars

Very pleasant reception area with…

Very pleasant reception area with lovely staff and Liz who took care of us with the Cryotherapy was fabulous , so easy to talk too and she completed the procedure beautifully with lots of advice etc on aftercare , we couldn’t fault her at all .

31 March 2026
Rated 5 out of 5 stars

Highly recommend health service

The initial booking was quick and easy. I was seen within a few days of enquiry, for the initial set of tests on the Gold Standard Medical and the results were received the next week.

Dr Nick went through the results thoroughly, explained, educated and answered any questions I had. He explained in easy to understand language and put me at ease as soon as we met.

The process was very professional and I would thoroughly recommend the Gold Standard Test to any Men looking for an annual MOT, a little bit of fine tuning to health can go a long way in my opinion.

Very thankful to the whole Teifi Health team. Marian on the front desk was welcoming and very efficient. Thank you to Rhian’s for being gentle with the blood test and for relaxing me from the first welcome.

A great service to have in West Wales, health is wealth. Diolch yn fawr I pawb.

13 March 2026
Unprompted review
Rated 5 out of 5 stars

Lovely clean surgery

Lovely clean surgery, prompt reception staff and appointment on time - professional GP actually in clinical clothes! - smart and inspiring confidence, good consult, took into schooling previous medical history - left with prescription and good worsening care advice.

18 March 2026
Unprompted review
Rated 5 out of 5 stars

Having an appointment within two days…

Having an appointment within two days of phoning as well as a blood test.
Having a telephone call with test results'
Having clear advice over the phone, as well as a prescription by Email which I could take to a chemist.
Could not have asked for more, many thanks.

2 March 2026
Rated 5 out of 5 stars

Health mot

Health check done over 2 visits with a proper consultation which wasn’t rushed to explain the findings,with advice on solving issues

23 February 2026

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