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Review summary

Created with AI, based on recent reviews

Considering 122 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the helpful and friendly staff who are knowledgeable about the wide variety of products. Many appreciate the competitive pricing, frequent discounts, and the overall ease of ordering. The delivery service is frequently described as fast and efficient, with many orders arriving quickly and well-packaged. However, some customers experienced issues with their orders, including delayed or lost deliveries. A few people also noted receiving incorrect or different products than expected, or finding that their preferred items were out of stock or discontinued. Additionally, some customers mentioned that shipping to certain locations, like Northern Ireland, can be expensive and take longer than anticipated.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting its speed and efficiency.... See more

Product

Reviewers highlight positive aspects of product quality and selection. Customers consistently praise the... See more

Order

Consumers find order experiences to be ambiguous. Many reviewers praise the ease of ordering, quick delivery,... See more

Service

People report positive experiences with service. Customers consistently praise the excellent and efficient... See more

Price

Customers had positive experiences with price. Many reviewers found the products to be well-priced, not... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It’s not one member of staff, it’s all three members at the e-vapes store in Paisley. Mags, Brogan and Kira are the most amazing women. As well as knowing what I regularly buy with the right nic... See more

Rated 5 out of 5 stars

This is the only evape store i trust . They have never let me down and are so honest regarding what stock they have in/ whats due in and then keeping me updated in real time when new stock I'm interes... See more

Rated 5 out of 5 stars

Company has gone out of their way to ensure consistency of vape liquid, particularly with artisan british gold. They actually send meaningful, targeted emails rather than just spam, to let you know w... See more

Rated 5 out of 5 stars

Ive shopped with this company for years, started off in st helens when i was pregnant i got help from the staff to switch from ciggies to a vape and ive never looked back. i now shop in st johns and t... See more


Company details


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

168 reviews

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Rated 5 out of 5 stars

VIP British Gold - great product

Easy to order, great product ( VIP British gold) wouldn’t order from anywhere else. Really great service and customer service. Can’t fault any aspect - thanks guys

23 February 2026
Unprompted review
Rated 5 out of 5 stars

Easy to order

Easy to order, very good communication when required.
No major issues in my experience and I'm happy to continue using their services.

26 February 2026
Unprompted review
Rated 5 out of 5 stars

Very Impressed

Really impressed with the delivery. I placed the order and it arrived the very next day, which was much faster than I expected. Everything was well packaged and in perfect condition when it arrived. The whole process was smooth and hassle-free, and it was great to get it so quickly. Excellent service all round and I’d definitely order again.

18 February 2026
Unprompted review
Rated 4 out of 5 stars

Delivery was quick normally buy from…

Delivery was quick normally buy from East Kilbride shop but they stopped doing my liquid!
They do work out more expensive on line so have tried a few other vapes companies that are cheaper. Just trying to find a flavour similar!

22 January 2026
Unprompted review

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