Used it for many years before I closed my account. Order times were totally bogus, sometimes orders would just disappear and they would keep holding your order money. They solved the problems by re... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Information provided by various external sources
e-FOOD is an Online food ordering platform that allows users to order food from local restaurants through a web page and an app.
Contact info
Aristeidou 1, 15122, Athens, Greece
- 2113110700
- info@e-food.gr
- e-food.gr
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This company BLACKMAILS its workers…
This company BLACKMAILS its workers STAY AWAY
The company is taking advantage of…
The company is taking advantage of Greece's new unacceptable working regulations by the new government. And by this, they are treating their employees with the worst possible way.
Panagiotis Stefanidis 17.09.21
Bad service from the app
Bad service from the app, they behave very badly to they're staff
Efood.gr is a scam for foreigners:
E-food.gr is a scam for foreigners:
Ask me why? Especially foreigners do not use credit card details to order any kind of food because I did, later when I went back to my home-country and they used my credit card details as E-booking.com agents do... and they deducted money from my account....
I know very well about Online System how does it work but this piece of scam E-food.gr application operator did that to me because they think they are smart than us who can even sneak into their server to get full details how they manage this IOs and Android to scam because scammer do scamin others pockets money 💰
Wolt is a lot better.
Full of Fake Reviews
This is a really great application but can be very misleading if you have not personally tried a restaurant. It seems that restaurant owners make a big number of fake 5 star reviews and efood will not or has not found a way to stop this from happening. Maybe detailed review texts should be mandatory or the same user could make a limited number of reviews for the same restaurant. This could also be solved statistically.
They delete negative ratings.
I was a frequent user of this service since it is nice and easy. Today I realized they delete ratings from restaurants if they don't like them. They deleted a negative review I gave for a place without any information and explanation. Keep in mind that on my review I was saying that the delivery guy came without wearing a mask, and he was literary coughing in front of me. Make your own conclusion on what is going on here.
They are absolutely not…
They are absolutely not client-orienred! My delivered pizza was very hot but wasn't tasty at all! I should better make it by myself next time...
Very bad customer service
Very bad customer service. They are a monopoly and they simply don't care about the comments that any customer makes. They give no incentives even if you order thousands of euros every year. We the consumers, need to take charge of these companies and show them that we will not be intimidated by their ridiculous policies and start using alternatives like cosmote and skroutz!!! The consumer need to create the necessary competition to drive prices down in our favour!!!
I love e-food
I only used this service once
I only used this service once. I guess I was unlucky since I throw the delivered pizza in the garbage, since supermarket pizza is better. Anyway, I can't believe that this was the quality provided all the time in all areas.... I will give them probably another one chance since there are not many platforms like this in Greece, I hope that this time I will have more luck
Works great everytime!
Works great everytime! And each time i had an issue with a restaurant they work with it always gets easily resolved using their chat service i dont even have to pick up the phone! Great service!
e-FOOD is amazing!
Ordering food from e-FOOD was a really nice experience, it was easy and straight forward. I was able to choose from several restaurants in my area and the customer service representative was really kind enough when I contacted the company through the online chat form with a specific issue, they immediately resolved it.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








