Banner for Dynamo Fitness

Dynamo FitnessReviews 

709
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 397 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and friendly demeanor, making interactions pleasant and informative from sales to after-sales support. The products are frequently highlighted as high-quality, well-made, and offering great value, with many people expressing satisfaction with their purchases for home gym setups. Reviewers also commend the excellent customer service, efficient delivery, and professional installation, noting the smooth process from pre-purchase to post-sale. However, some customers experienced issues with delivery communication, having to chase for confirmation of dates. A few also reported problems with product functionality, such as a battery compartment being inaccessible, and in some cases, dissatisfaction with the resolution of these issues, including refusal of refunds for non-working products. Additionally, a small portion of people mentioned concerns about sales information, damaged products upon arrival, and poor cleanup by installers.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, friendliness,... See more

Product

Customers had positive experiences with product, with many reviewers expressing satisfaction with the quality... See more

Service

Reviewers highlight positive aspects of service, with many praising the great service, delivery, and... See more

Customer service

Consumers generally report positive experiences with customer service, highlighting excellent support,... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers praising the fast and on-time... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Customer service was good, delivery & installation was good, happy with product itself. Only thing that was a bit of a let down is having to chase delivery date after being told estimated date & tha... See more

Company replied

Rated 5 out of 5 stars

Cameron placed the bike on order, it arrived and I collected it. Apart from the acceptable transport delay I was very happy with the service. After building the bike I have found it is performing well... See more

Company replied

Rated 5 out of 5 stars

Another massive thank you to Sarah Hassan, she’s our go to person for our home gym set up! Always amazing to deal with and helping us choose the right equipment. 100% recommend Dynamo, we’ve decked ou... See more

Company replied

Rated 5 out of 5 stars

Bought cbt pro 90 functional trainer, great machine, very happy. Gym for 20 plus yrs and this machine does everything u need and quality made. Duncan at brendale store was most helpful, 1000 questio... See more

Company replied


Company details

  1. #1 of 15 best companies in Fitness Equipment Store
  2. #1 of 9 best companies in Fitness Equipment Wholesaler
  3. #1 of 2 best companies in Gym
  4. #2 of 2 best companies in Health Consultant
  5. #1 of 2 best companies in Pilates Studio
  6. #1 of 11 best companies in Sporting Goods Store

Written by the company

Are you searching for great quality gym and fitness equipment at great prices? Then look no further! Dynamo Fitness is a premier provider of quality fitness equipment in Australia, with stores in Melbourne, Sydney, Brisbane, Perth and Adelaide. Back in 2012, we began as a small family-owned business, based in Perth, and have since grown to expand to have multiple stores Australia wide. Our fitness equipment megastores are conveniently located in Keysborough, Somerton, Truganina, Preston, Seven Hills, Yagoona, Brendale, MacGregor, Gold Coast, St Marys, Holden Hill, Malaga, Success and Osborne Park have a wide range of fitness equipment on display. We have everything from cardio equipment, to boxing equipment, home gyms, free weights, and functional trainers, plus much more! Catering for both commercial and home users, we have something to suit the most avid gym goers, fitness enthusiasts and even those just starting out their fitness journey. Our experienced and knowledgeable team is always on hand to provide professional advice on the best equipment for your exercise and fitness goals too.

Our Delivery Promise

Get Your Fitness Equipment Sooner

Get Your Fitness Equipment Sooner
All products which are in stock will be dispatched within 5 to 7 business days.

Contact info

4.9

Excellent

TrustScore 5 out of 5

709 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 28% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(709)

381 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best experience

The team at Yagoona were great,They guilde me through every steps to make sure I get the gym equipments hat suit my need.

Kevin

14 June 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Kevin,

Thank you for your kind review! We're glad the Yagoona team guided you through everything and helped you choose the right equipment for your needs. We really appreciate your support!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Good experience nice staff

Good experience nice staff. Can’t complain

13 June 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Torsten,

Thank you for your review! We're glad you had a good experience and found our staff nice and helpful. We appreciate your support!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Great communication via email and been…

Great communication via email and been able to talk to someone with advice. And knowing who I am buying from

12 June 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Douglas,

Thank you for your review! We're glad you had great communication with our team and found the advice helpful. It’s great to hear you felt confident knowing who you were buying from. We appreciate your support!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Ordered some equipment online

Ordered some equipment online, to be sent to the store in Success for pickup. Called first to make sure it had arrived, and spoke to Cameron. He was friendly and helpful and went to check it had arrived. Spoke to Cameron again when I went to pick it up, and he made sure I had everything before I left. The service was great, and there’s a great selection of equipment. If you value good customer service and a good selection to choose from, Dynamo Fitness Success is the place to go.

12 June 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Kristian,

Thank you for your great review! We're glad Cameron was friendly and helpful and made sure everything was ready for your pickup. It's great to hear you had a smooth experience and found our selection and service to your liking. We appreciate your support!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Easy process from purchase to delivery…

Easy process from purchase to delivery and then installation. The boys were fantastic!

30 May 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Graham,

Thank you for your review! We appreciate your support and hope it continues to make your training and tracking easier. If there's ever anything we can help with, please don't hesitate to reach out.

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Great service from the crew.

6 June 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Teu,

Thank you for your kind review! We're delighted to hear you received great service from our team. We appreciate your support and look forward to assisting you again in the future.

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Great service with wide variety of…

Great service with wide variety of fitness equipment at competitive rates. Can’t ask for more.

6 June 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Chuck,

Thank you for your wonderful feedback! We're delighted to hear that you were happy with our service, wide range of fitness equipment, and competitive pricing. We truly appreciate your support and look forward to helping you again in the future.

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Very happy with the customer service…

Very happy with the customer service awesome

5 June 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Bronson,

Thank you for your kind words! We're thrilled to hear you were very happy with our customer service. We truly appreciate your support and look forward to assisting you again soon.

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

The staff very professional and easy to…

The staff very professional and easy to ask and answer concerns

27 May 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Scott,

Thank you for your kind feedback. We’re pleased to hear that our staff was professional, approachable, and able to address your concerns effectively. We appreciate your support and look forward to assisting you again.

Best regards,
Dynamo Fitness Equipment

Rated 4 out of 5 stars

All good

Once I was contacted by installer , all went well . Good service .
Happy with the home gym .

27 May 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Andrew,

Thank you for your feedback. We're glad to hear the installation process went smoothly and that you're happy with your home gym. We appreciate your support!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Such quick service

Such quick service. Ordered Sunday and received the stairmaster on Wednesday. Love the machine. Great addition to my home gym.

27 May 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Karen,

Thank you for your wonderful review. We're delighted to hear that your StairMaster arrived quickly and that you're loving it. It's great to know it's a valuable addition to your home gym. We appreciate your support and hope you enjoy your workouts!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Great experience right from the start.

From the moment I walked in the door, I felt very welcome. The staff were very friendly and helpful. They made choosing the product I was after very easy and answered all my questions. I felt very comforting with them. My product was delivered within a few days. The gentleman who delivered and assembled my equipment was just as friendly and helpful. A great experience all round.

15 May 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Heidi,

Thank you for your wonderful feedback. We're delighted to hear you felt welcomed and well-supported throughout your experience. We appreciate your kind words and are glad everything, from product selection to delivery and assembly, went smoothly.

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Very friendly and helpful staff member

Very friendly and helpful staff member. Great quality products with sales to support.

30 May 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Krissy,

Thank you for your kind review. We're pleased to hear our team was friendly and helpful, and that you're happy with the quality of our products and the great value we offer. We appreciate your support!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Friendly and helpful staff

Friendly and helpful staff. Answered questions and made a good customer experience

30 May 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Ari,

Thank you for your feedback. We're glad to hear our team was friendly and helpful, and that they were able to answer your questions and provide a great customer experience. We appreciate your support!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Great service

Great service, I went in the get a ez curl bar, had been to rebel sport before and they wanted $200, got this one for $80! Very happy

28 May 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Zack,

Thank you so much for your wonderful review! We're glad we could help you find the EZ curl bar you were looking for at a great price. It’s fantastic to hear you’re very happy with your purchase. We truly appreciate your support and look forward to serving you again soon!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Great service and fast delivery

Great service and fast delivery of a product that gives good value for money.

21 May 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Helaine,

Thank you for your great feedback! We're delighted to hear you were happy with both our service and fast delivery. It’s wonderful to know you found the product to be great value for money. We truly appreciate your support and hope to serve you again soon!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Super easy to deal with will be back…

Super easy to deal with will be back soon

27 May 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Zoran,

Thank you for your kind review! We're so glad to hear you found us super easy to deal with. We truly appreciate your support and look forward to welcoming you back again soon!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Very good Service

27 May 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Jason,

Thank you for your feedback! We're delighted to hear you were happy with our service. We truly appreciate your support and look forward to serving you again soon!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

very helpful and have a lot of…

Great very helpful and have a lot of equipment

27 May 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Susan,

Thank you for your wonderful review! We're glad to hear you found our team very helpful and appreciated our wide range of equipment. We truly value your support and look forward to helping you again in the future!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Excellent customer service and…

Excellent customer service and knowledge of the equipment on hand. Sarah went out of her way to put together a package at a very competitive price. We could not be happier with the experience! Keep up the great job!!

25 May 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Vivek,

Thank you for taking the time to leave such a kind review! We’re delighted to hear that Sarah went above and beyond to make your experience a great one. Your satisfaction means a lot to our team, and we’ll be sure to pass along your compliments to her. Thanks again for your support, and enjoy your equipment!

Best regards,
Dynamo Fitness Equipment

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look