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Dynamo FitnessReviews 

709
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 397 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and friendly demeanor, making interactions pleasant and informative from sales to after-sales support. The products are frequently highlighted as high-quality, well-made, and offering great value, with many people expressing satisfaction with their purchases for home gym setups. Reviewers also commend the excellent customer service, efficient delivery, and professional installation, noting the smooth process from pre-purchase to post-sale. However, some customers experienced issues with delivery communication, having to chase for confirmation of dates. A few also reported problems with product functionality, such as a battery compartment being inaccessible, and in some cases, dissatisfaction with the resolution of these issues, including refusal of refunds for non-working products. Additionally, a small portion of people mentioned concerns about sales information, damaged products upon arrival, and poor cleanup by installers.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, friendliness,... See more

Product

Customers had positive experiences with product, with many reviewers expressing satisfaction with the quality... See more

Service

Reviewers highlight positive aspects of service, with many praising the great service, delivery, and... See more

Customer service

Consumers generally report positive experiences with customer service, highlighting excellent support,... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers praising the fast and on-time... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Customer service was good, delivery & installation was good, happy with product itself. Only thing that was a bit of a let down is having to chase delivery date after being told estimated date & tha... See more

Company replied

Rated 5 out of 5 stars

Cameron placed the bike on order, it arrived and I collected it. Apart from the acceptable transport delay I was very happy with the service. After building the bike I have found it is performing well... See more

Company replied

Rated 5 out of 5 stars

Another massive thank you to Sarah Hassan, she’s our go to person for our home gym set up! Always amazing to deal with and helping us choose the right equipment. 100% recommend Dynamo, we’ve decked ou... See more

Company replied

Rated 5 out of 5 stars

Bought cbt pro 90 functional trainer, great machine, very happy. Gym for 20 plus yrs and this machine does everything u need and quality made. Duncan at brendale store was most helpful, 1000 questio... See more

Company replied


Company details

  1. #1 of 15 best companies in Fitness Equipment Store
  2. #1 of 9 best companies in Fitness Equipment Wholesaler
  3. #1 of 2 best companies in Gym
  4. #2 of 2 best companies in Health Consultant
  5. #1 of 2 best companies in Pilates Studio
  6. #1 of 11 best companies in Sporting Goods Store

Written by the company

Are you searching for great quality gym and fitness equipment at great prices? Then look no further! Dynamo Fitness is a premier provider of quality fitness equipment in Australia, with stores in Melbourne, Sydney, Brisbane, Perth and Adelaide. Back in 2012, we began as a small family-owned business, based in Perth, and have since grown to expand to have multiple stores Australia wide. Our fitness equipment megastores are conveniently located in Keysborough, Somerton, Truganina, Preston, Seven Hills, Yagoona, Brendale, MacGregor, Gold Coast, St Marys, Holden Hill, Malaga, Success and Osborne Park have a wide range of fitness equipment on display. We have everything from cardio equipment, to boxing equipment, home gyms, free weights, and functional trainers, plus much more! Catering for both commercial and home users, we have something to suit the most avid gym goers, fitness enthusiasts and even those just starting out their fitness journey. Our experienced and knowledgeable team is always on hand to provide professional advice on the best equipment for your exercise and fitness goals too.

Our Delivery Promise

Get Your Fitness Equipment Sooner

Get Your Fitness Equipment Sooner
All products which are in stock will be dispatched within 5 to 7 business days.

Contact info

4.9

Excellent

TrustScore 5 out of 5

709 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 28% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(709)

381 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Sarah is extremely professional and…

Sarah is extremely professional and friendly Knew her products. Definitely recommend a visit. Thank you!

25 May 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Kel,

Thank you for the great review! We’re so glad to hear you had a positive experience with Sarah. Her professionalism and product knowledge are truly appreciated, and we’ll be sure to pass along your kind words. Thanks again for the recommendation!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

The best customer service ever

The best customer service ever, very helpful, friendly.purchased the MF 10 Functional Trainer from Dynamo FItness Success with delivery installation and rubbish removal , Sarah and Cameron where amazing would recommend to friends and family.

25 May 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Sarini,

Thank you so much for the amazing feedback! We’re thrilled to hear you had such a great experience with Sarah and Cameron. We hope you’re loving your MF 10 Functional Trainer, and we truly appreciate your recommendation to friends and family. Enjoy your new setup, and thanks again for choosing Dynamo Fitness!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Great customer service

Great customer service

25 May 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Aman,

Thank you for your kind words! We’re glad you had a great experience with our team and truly appreciate your support!

Best regards,
Dynamo Fitness Equipment

Rated 2 out of 5 stars

Happy experience today thank you to…

Happy experience today thank you to Sherri and melad

24 May 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Amy,

Thank you for your kind review! We’re so pleased to hear you had a happy experience today. Sherri and Melad will really appreciate your feedback. Enjoy your new equipment and thank you for choosing us!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

We have very great experience with…

We have very great experience with cross trainers

23 May 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Rajveer,

Thank you for your lovely feedback! We’re delighted to hear you had a great experience with our cross-trainers. We appreciate your support and hope you continue enjoying your workouts!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Great shop and help from the staff

Great shop and help from the staff. Very knowledgeable thanks guys

23 May 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Brett,

Thank you for the great review! We’re glad our team could help and provide knowledgeable service. Your support means a lot to us thanks again and enjoy your equipment!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Great customer service

Great customer service, Knowledge was good and got what i needes for my home gym at the right price!

15 May 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Jordan,

Thank you for the fantastic review! We’re glad you received great customer service and found exactly what you needed for your home gym at the right price. We appreciate your support and hope you enjoy your new setup!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Always friendly

Always friendly, helpful & know their stuff.

22 May 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Mark,

Thank you for your kind words! We’re so pleased to hear you found our team friendly, helpful, and knowledgeable. We really appreciate your support and look forward to helping you again in the future!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Great staff. Great service!!!

Great staff. Great service. Will definitely be back!!!

20 May 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Leigh,

Thank you for the awesome review! We’re thrilled to hear you received great service from our team. We really appreciate your support and look forward to seeing you again soon!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Amazing fitness store with variety of gym and fitness equipments !!!

Had a great experience at truganina store!!! Amazing they were open on a Sunday !!! Both staff were very helpful and friendly!!!

17 May 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Dev,

Thank you for your lovely review! 😊 We’re so glad you had a great experience at our Truganina store. Our team will really appreciate your kind words.

Thanks again for your support, and we hope to see you again soon!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

My experience was great

My experience was great! Really helpful from the start. Thorough information from staff and a great package on offer.

16 May 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Claire,

Thank you for your great feedback! We’re so happy to hear you had a positive experience and found our team helpful and informative. We’re glad the package suited your needs, and we appreciate your support!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Great staff

Great staff, have what you need. Good advice no hard sell. What more can you want?

16 May 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Adam,

Thank you for the great review! 😊 We’re glad our team could provide helpful advice and a relaxed experience. Really appreciate your support and kind words!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Very friendly staff

Very friendly staff, they were very helpful to guid us with our needs and took our details when stock arrived. I would recommend them .

16 May 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Andrew,

Thank you for your lovely feedback! We’re happy to hear our team was friendly and helpful in assisting with your needs. We really appreciate your recommendation and look forward to seeing you again!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Helpful staff

Helpful staff, not too pushy and explained the product

15 May 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi JC,

Thank you for your feedback! 😊 We’re glad our team was helpful and took the time to explain the product without being pushy. We really appreciate your support!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Julio was very helpful and…

Julio was very helpful and knowledgeable. Always a nice experience 😊

15 May 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Rachel,

Thank you for your kind words! We’re so glad to hear Julio was helpful and knowledgeable. We really appreciate your support and look forward to seeing you again! 😊

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Comms were good

Comms were good, and the dumbbells are great

15 May 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Jimmy,

Thank you for your feedback! We’re glad to hear the communication was smooth and that you’re enjoying the dumbbells. We really appreciate your support!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Marion,

Thank you! We really appreciate your feedback and are glad you had a great experience with our communication.

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Reeplex Gym arrived swiftly from…

Reeplex Gym arrived swiftly from interstate. Packaged well and easily assembled. Works great.

6 May 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Ben,

Thank you for your feedback! 😊 We’re glad your Reeplex Gym arrived quickly, was well packaged, and easy to assemble. Great to hear it’s working well for you!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Amazing service

Amazing service. Trent helped me pick the SR10
Quality equipment and value for money. Delivery and installation all sorted in the package. Guys don’t waste your time elsewhere.

9 May 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Madi,

Thank you so much for the fantastic review! We’re thrilled to hear you had such a great experience with us. Trent will really appreciate the shoutout—he's passionate about helping customers find the right setup, so we’re glad the SR10 was the perfect fit for you.

It’s great to know the delivery and installation package made everything smooth and hassle-free. We truly appreciate your recommendation and your support. Enjoy the new equipment!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

The lady that looked after us was…

The lady that looked after us was amazing. She went out of her way to provide amazing service and had answers to all our questions. You don’t see that much these days.

6 May 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Todd,

Thank you for your wonderful feedback. We’re very pleased to hear that you received such attentive and knowledgeable service. Providing a high level of customer care is very important to us, and we appreciate you taking the time to share your experience. We will be sure to pass your kind words on to our team member. We look forward to seeing you again soon.

Best regards,
Dynamo Fitness Equipment

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