Banner for Dynamo Fitness

Dynamo FitnessReviews 

709
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 397 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and friendly demeanor, making interactions pleasant and informative from sales to after-sales support. The products are frequently highlighted as high-quality, well-made, and offering great value, with many people expressing satisfaction with their purchases for home gym setups. Reviewers also commend the excellent customer service, efficient delivery, and professional installation, noting the smooth process from pre-purchase to post-sale. However, some customers experienced issues with delivery communication, having to chase for confirmation of dates. A few also reported problems with product functionality, such as a battery compartment being inaccessible, and in some cases, dissatisfaction with the resolution of these issues, including refusal of refunds for non-working products. Additionally, a small portion of people mentioned concerns about sales information, damaged products upon arrival, and poor cleanup by installers.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, friendliness,... See more

Product

Customers had positive experiences with product, with many reviewers expressing satisfaction with the quality... See more

Service

Reviewers highlight positive aspects of service, with many praising the great service, delivery, and... See more

Customer service

Consumers generally report positive experiences with customer service, highlighting excellent support,... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers praising the fast and on-time... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Customer service was good, delivery & installation was good, happy with product itself. Only thing that was a bit of a let down is having to chase delivery date after being told estimated date & tha... See more

Company replied

Rated 5 out of 5 stars

Cameron placed the bike on order, it arrived and I collected it. Apart from the acceptable transport delay I was very happy with the service. After building the bike I have found it is performing well... See more

Company replied

Rated 5 out of 5 stars

Another massive thank you to Sarah Hassan, she’s our go to person for our home gym set up! Always amazing to deal with and helping us choose the right equipment. 100% recommend Dynamo, we’ve decked ou... See more

Company replied

Rated 5 out of 5 stars

Bought cbt pro 90 functional trainer, great machine, very happy. Gym for 20 plus yrs and this machine does everything u need and quality made. Duncan at brendale store was most helpful, 1000 questio... See more

Company replied


Company details

  1. #1 of 15 best companies in Fitness Equipment Store
  2. #1 of 9 best companies in Fitness Equipment Wholesaler
  3. #1 of 2 best companies in Gym
  4. #2 of 2 best companies in Health Consultant
  5. #1 of 2 best companies in Pilates Studio
  6. #1 of 11 best companies in Sporting Goods Store

Written by the company

Are you searching for great quality gym and fitness equipment at great prices? Then look no further! Dynamo Fitness is a premier provider of quality fitness equipment in Australia, with stores in Melbourne, Sydney, Brisbane, Perth and Adelaide. Back in 2012, we began as a small family-owned business, based in Perth, and have since grown to expand to have multiple stores Australia wide. Our fitness equipment megastores are conveniently located in Keysborough, Somerton, Truganina, Preston, Seven Hills, Yagoona, Brendale, MacGregor, Gold Coast, St Marys, Holden Hill, Malaga, Success and Osborne Park have a wide range of fitness equipment on display. We have everything from cardio equipment, to boxing equipment, home gyms, free weights, and functional trainers, plus much more! Catering for both commercial and home users, we have something to suit the most avid gym goers, fitness enthusiasts and even those just starting out their fitness journey. Our experienced and knowledgeable team is always on hand to provide professional advice on the best equipment for your exercise and fitness goals too.

Our Delivery Promise

Get Your Fitness Equipment Sooner

Get Your Fitness Equipment Sooner
All products which are in stock will be dispatched within 5 to 7 business days.

Contact info

4.9

Excellent

TrustScore 5 out of 5

709 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 28% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(709)

381 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good quality gym equipments

Good quality gym equipments , friendly staff and excellent customer service.

29 June 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Tam,

Thank you for your kind review! We're pleased to hear you're happy with the quality of our gym equipment and that our team delivered friendly, excellent service. We really appreciate your support!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Shout out to Tim!!

Shout out to Tim!! Super friendly and helpful. Had all our questions answered and was able to find everything we were looking for.

28 June 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Grace,

Thank you for your wonderful review! We're so glad Tim was able to help and provide such friendly service. We'll be sure to pass along your kind words. We look forward to seeing you again soon!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Professional and friendly

Alex has been amazing. We had a great experience with him purchasing our home gym equipment. Definitely recommend 👌

28 June 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Laleh,

Thank you for your kind review! We're thrilled to hear Alex provided you with a great experience while purchasing your home gym equipment. We truly appreciate your recommendation and look forward to seeing you again!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Amazing service and attention from the team

Amazing service and attention.

28 June 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Martin,

Thank you for your kind review! We're so pleased to hear you received amazing service and attention. We appreciate your support and look forward to welcoming you back soon!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Excellent service

Excellent service, great and clean environment

27 June 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Hadi,

Thank you for your kind review! We're glad you enjoyed the excellent service and appreciated the clean environment. We truly appreciate your support and look forward to welcoming you again soon!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Customer service second to none!Great service from Bruce and the guys…

Great service from Bruce and the guys at Dynamo, went above and beyond to help me out, much appreciated and the treadmill is killa!!

26 June 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Will,

Thank you for your kind review! We're glad you enjoyed the excellent service and appreciated the clean environment. We truly value your support and look forward to seeing you again soon!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

I had an excellent experience and I love my new home fitness toys

I had an excellent experience -easy ordering -very very fast delivery (quicker than I expected) and I’m more than happy with the products I chose-I spoke with someone from Dynamo Fitness and the staff member was professional polite and helpful. I highly recommend Dynamo Fitness -5 Star service and products 😀 I brought a treadmill and spin bike for our home

19 June 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Julie,

Thank you so much for your amazing review! We’re thrilled to hear you had an excellent experience with our easy ordering process and fast delivery and that you’re happy with your treadmill and spin bike. We also appreciate your kind words about our team’s service. Your recommendation means a lot to us. Enjoy your home workouts!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Staff ware amazing and very helpful

25 June 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Paul,

Thank you for your kind words! We’re glad to hear our staff were amazing and very helpful. We truly appreciate your support and hope to see you again soon.

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Great treadmill

Great treadmill

19 December 2025
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Marc,

Thank you for your feedback! We’re glad to hear you’re happy with the treadmill. We appreciate your support and hope you enjoy your workouts!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Super helpful and a great range of…

Super helpful and a great range of equipment. We were even aloud to try before buying 👍

23 June 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Nudge,

Thank you for your feedback! We’re glad to hear you found our team super helpful and appreciated the wide range of equipment. We truly appreciate your support!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Excellent and compact Cable Trainer

Process from in store purchase through to delivery was great. Excellent service.
Product is high quality and was easy to assemble.

19 June 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Chad,

Thank you for your kind feedback! We’re glad to hear the in-store purchase and delivery process went smoothly and that you’re happy with the quality and easy assembly of the product. We truly appreciate your support!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Excellent Service

Very efficient service from sales to delivery.

19 June 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Natalie,

Thank you for your feedback! We’re glad to hear you experienced very efficient service from sales through to delivery. We appreciate your support!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

The customer service was great

The customer service was great. Took his time to talk about the machine. Didn't rush me and the price was unbeatable. Thanks

19 June 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Jason,

Thank you for your feedback! We’re glad to hear you had a great experience with our customer service and that the team took the time to explain the machine properly. It’s also great to know you found the price unbeatable. We really appreciate your support!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Great experience at Dynamo

Great experience in purchasing a Pilates Reforma bed - helpful staff making the selection well informed in the fantastic showroom, and again when collecting the large box to take the Reformer home in a trailer - Dynamo Fitness is highly recommended.

19 June 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Mark,

Thank you for your wonderful feedback! We’re glad to hear you had a great experience purchasing your Pilates Reformer and that our team was helpful throughout the selection and collection process. We truly appreciate your recommendation and support!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Excellent service

Excellent service. Well stocked store. Highly recommend

19 June 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Diana,

Thank you for your feedback! We’re glad to hear you received excellent service and found the store well stocked. We truly appreciate your recommendation and support!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Great service and great showroom.

Great service and great showroom.

18 June 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Priya,

Thank you for your kind review! We're delighted to hear you had a great experience with both our service and showroom. We appreciate your support and look forward to helping you again in the future! 😊

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Fantastic experience

Fantastic experience at Dynamo Fitness Brendale. Knowledgeable staff and excellent showroom.

17 June 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Kym,

Thank you for your wonderful feedback! We're thrilled to hear you had a fantastic experience at Dynamo Fitness Brendale. Our team takes pride in providing knowledgeable service and a great showroom experience. We appreciate your support and look forward to seeing you again soon!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Happy with everything we purchased

Happy with everything we purchased, one part was damaged but the warranty department was quick to get the replacement dispatched.
All the staff were nice and accommodating.

8 June 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Ben,

Thank you for your wonderful review! We're delighted to hear you're happy with your purchase and that our warranty team was able to quickly resolve the damaged part. We truly appreciate your kind words about our staff and are glad they could provide a positive experience. Thank you for choosing us, and we look forward to serving you again!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Bought a treadmill and home gym

Bought a treadmill and home gym. Delivery was to the Southern Highlands, on time and assembled without problems, staff are helpful and pleasant to deal with.

8 June 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi JM,

Thank you for your review! We're glad your treadmill and home gym arrived on time and were assembled without any issues. It's great to hear our team was helpful and easy to deal with. Enjoy your new equipment!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

I recently purchased a home gym and…

I recently purchased a home gym and couldn’t be happier with both the equipment and the service. The team was professional, friendly, and made the entire process easy from start to finish. They delivered and installed everything for me, ensuring it was set up correctly and ready to use. Their attention to detail and willingness to help made a huge difference. Excellent customer service and a great overall experience. I highly recommend them to anyone looking for quality fitness equipment and outstanding support.

8 June 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Julian,

Thank you for your wonderful review! We're thrilled to hear you're happy with your home gym and that our team made the process smooth and enjoyable from start to finish. We truly appreciate your recommendation and hope you enjoy your new equipment for years to come!

Best regards,
Dynamo Fitness Equipment

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look