Dr Sam's Reviews 704

Easy website. Not too many products.

Effective products, particularly good for sensitive skin. Efficient and prompt customer service. The subscription is easy to edit if necessary and items delivered reliably quickly. All round a very sound brand which I recommend.

I rate Dr Sam’s products highly particularly the flawless intense moisturiser, perfect for my menapause skon. Once i found this product, i have not been remotely tempted to try another and i have previously tried hundreds. Unfortinately i am facing eedindancy so consequently need to cut my costs. Elements of the website are not particularly user friendly hence conracted custoner services who were fantastically understandingand actioned my requests immediately to cancel all my subscriptions with the exception of the intense moisturiser. Im very grateful.

It was ok but not the best shopping experience either. Said I would get a cleanser for joining the newsletter, didn’t arrive and struggled to select the correct free samples. Package arrived safely though and looking forward to using the products again.

I love Dr Sam’s products. I was recommended by my dermatologist to try their products and have loved them ever since. I finally feel confident in my skin. Very quick and efficient delivery always.

I had an issue with my order and the customer care team at Dr Sam’s took no less than 48 hours to resolve it and send me a replacement. Thank you so much! I can’t comment on the products yet but I am excited to try them!

Early email gave me the opportunity to amend my regular subscription order. Previously I was able to time two separate product orders into one.
Never experienced anything negative in dealing with Dr Sam orders.

Great customer service! My delivery was delayed for longer than usual. I contacted customer support and I received an immediate reply explaining warehouse issues. My package arrived that same day I contacted customer service. Derek and Camila were very helpful.

All went well. I would just like to be able to use my points while also discount code at the same time and it is shame it is not possible.

Absolutely superb service from start to finish! Awesome products, expert advice and super fast delivery! ⭐️⭐️⭐️⭐️⭐️

Great products, I have a subscription but needed a few extras for holiday. Quick delivery and great loyalty program.

Great service and customer service team. Products are great and it’s the first moisturiser I’ve continued to repurchase month after month. The points system is great too.

An item was left out of my order and customer service got back to me super quick and has the item on its way! These products have also been a game changer for my daughter who has struggled with acne! Thank you Dr Sams!

Really has helped my 17 year old son's skin. We had tried everything (including 47 skin/silver cream), this is the first one that's had an effect. Thanks.

Third time ordering and I love the products. Can’t fault them at all. Everything has been perfect. Just wish it was cheaper hahaha

I have been a long time customer of Dr Sam Bunting’s skincare range. I find the products straightforward with evidence based ingredients and easy to understand routines. I am like how the packaging has reduced in size over time so that the products are protected but not rattling around in oversized boxes, delivery is always super fast, and often within 24 hrs.
Customer service is always prompt and friendly. I am a customer for life.

Website very easy to navigate and find the product I was looking for to purchase.

Excellent service, and great products. Have been using the subscription service for a while now and would recommend. Easy to postpone orders if needed, and to bring forward if you run out early.

My RIDE or DIE brand!
+ customer service *chef’s kiss*

The skin finder option makes the selection of products easy. This options offers clear concise information and guidance on skin issues, best product for skin type and use of product as part of a daily routine.