Banner for Dressly

Dressly Reviews 

8,756
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 7,224 reviews, reviewers had a great experience with this company. Customers frequently highlight the excellent customer service, noting the prompt, helpful, and friendly responses received via email. Many people appreciate the clear guidance and intriguing ideas provided, finding the process helpful for understanding their style and color preferences. However, some customers also noted they did not realize they were signing up for automatic renewals, leading to unexpected charges or issues accessing content after their subscription ended. A few other people also felt that product suggestions were not always suitable for their body type or that customer service could be slow, unresponsive, or difficult to reach.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, finding the app easy to follow,... See more

Product

Reviewers highlight ambiguous aspects of the product, with some appreciating the idea of tailored looks and... See more

Customer service

Users describe positive interactions with customer service, highlighting prompt, helpful, and professional... See more

Response time

Consumers find response times to be positive, with many reviewers highlighting the promptness and efficiency... See more

Subscription

Clients share ambiguous opinions on subscription, with many expressing frustration over unexpected charges,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I had an issue with accidentally clicking on having an ongoing subscription. When I discovered my mistake, I contacted Dressly by email and they unsubscribed me immediately. No questions asked and t... See more

Company replied

Rated 4 out of 5 stars

I find that the extra items in the app are not explained and I feel that this should be explained at the beginning. It's disappointing to pay what one can afford and then find out you are not getting... See more

Company replied

Rated 5 out of 5 stars

Joined as do need a new wardrobe. Asked questions as was confused. Support staff at Dressly were excellent and quick in responding. However unfortunately due to personal circumstances can’t carry o... See more

Company replied

Rated 5 out of 5 stars

I had signed up and was charged to show my results. After seeing that the recommendations were very nicely put together BUT was not the styles I had expressed during the setup I had decided to cance... See more

Company replied


Company details

  1. Stylist

Written by the company

Dressly is an AI stylist app that helps simplify fashion choices and curate personal styles. With advanced fashion AI technology at the base, it offers features like AI Body Scanner, AI Color Analysis, and AI Outfit Scanner that help users mix and match looks and built aesthtic capsules that work exclusively for them. And the Try On with AI and Digital Wardrobe features, combined with the AI Assistant, further streamline virtually testing looks before buying with an ever-evolving dataset and personal preference analysis. According to Dressly reviews, the app is truly transforming how people plan outfits and shop online.


Contact info

4.2

Great

TrustScore 4 out of 5

9K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(8,756)

8,152 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Not true to self

Didn’t give me anything of use

27 July 2026
Dressly logo

Reply from Dressly

Dear Tracy,

We're sorry to hear the recommendations didn't feel like a good match for you. We'd love the opportunity to check your profile settings and help you get results that fit your personal style.

However, we can't find your account without an email address. Please reach out to us at help@dressly.world so we can look into this and assist you directly!

Best regards,
Dressly Team

Rated 5 out of 5 stars

Very constructive and helpful when…

Very constructive and helpful when making a commitment to a particular problem I needed to sort out thank you very much from your friend I’m very grateful

27 July 2026
Dressly logo

Reply from Dressly

Dear Sally,

Thank you so much for your kind words. We’re truly glad Dressly could be constructive and helpful as you worked through something important.

Your gratitude means a great deal to us, and we’re very happy to have been part of the process.

Warm regards,
Dressly Team

Rated 5 out of 5 stars
Dressly logo

Reply from Dressly

Dear Kylie Andrews,

Thank you so much for your lovely note. We’re delighted to hear you’re excited to see what Dressly will suggest for you.

We hope you enjoy the experience and discover pieces that feel just right for your style.

Warm regards,
Dressly Team

Rated 3 out of 5 stars
Dressly logo

Reply from Dressly

Dear Michelle,

Thanks for taking the time to leave us a review!

We completely understand that testing out a new app comes with a bit of a learning curve. We’re always looking for ways to make our layout easier and more intuitive for everyone.

If you have a moment, we’d love to hear what parts feel tricky or confusing so far. Feel free to reach out to us directly at help@dressly.world - our team is always happy to walk you through the app step-by-step!

Best regards,
Dressly Team

Rated 5 out of 5 stars

I didn’t know I could look so elegant…

I didn’t know I could look so elegant thank you for your help

27 July 2026
Dressly logo

Reply from Dressly

Dear jessie kaaho,

Thank you so much for your lovely words. We’re delighted to hear that Dressly helped you feel elegant — that means a great deal to us.

Warm regards,
Dressly Team

Rated 3 out of 5 stars

i don’t know yet

I can’t wait something and I haven’t received the clothes or anything yet so I don’t know what I’m waiting

27 July 2026
Dressly logo

Reply from Dressly

Dear Jurleane,

Thank you for leaving us a review!

We want to gently clarify that Dressly is a digital personal styling app rather than an online clothing store. We don't ship physical clothes or packages - instead, we provide digital outfit ideas, color analyses, and style recommendations directly inside the app to help you style your own wardrobe!

If you need help logging in to access your digital styling plan, or if you have any questions about how the app works, please reach out to us at help@dressly.world. We'd be more than happy to help you get started!

Best regards,
Dressly Team

Rated 5 out of 5 stars
Dressly logo

Reply from Dressly

Dear Shelley,

Thank you for your lovely note. We’re glad Dressly gave you a nice first try and made the experience feel easy to explore.

We truly appreciate you sharing your feedback.

Warm regards,
Dressly Team

Rated 5 out of 5 stars

Happy to find somthing worth it

I found this app on Instagram and I can appreciate this alot. I live on an island so small.without much clothes choices. Also being plus size and short its a tough time. So I'm excited to see how easy this app is an how nice the choices are.

26 July 2026
Dressly logo

Reply from Dressly

Dear Bree,

Thank you so much for your lovely feedback. We’re delighted to hear Dressly feels helpful, especially in making style choices easier in a place with fewer options and for your unique fit needs.

We’re excited for you to keep exploring the app and hope it continues to make finding nice choices feel simple and inspiring.

Warm regards,
Dressly Team

Rated 5 out of 5 stars

Easy and exciting to see the various…

Easy and exciting to see the various colors and styles!

26 July 2026
Dressly logo

Reply from Dressly

Dear Stephanie,

Thank you so much for your lovely review. We’re delighted to hear that exploring the different colors and styles felt easy and exciting.

It’s wonderful to know Dressly is making the experience enjoyable for you.

Warm regards,
Dressly Team

Rated 5 out of 5 stars

Fun and exciting

Helping me figure out my wardrobe was exciting

26 July 2026
Dressly logo

Reply from Dressly

Dear April,

Thank you so much for your lovely feedback. We’re delighted to hear that Dressly made figuring out your wardrobe feel exciting.

It means a lot to know we could help make the process feel a little more inspiring and enjoyable.

Warm regards,
Dressly Team

Rated 5 out of 5 stars
Dressly logo

Reply from Dressly

Dear Charlotte,

Thank you for taking the time to share your thoughts. We understand that you’re not sure at the moment, and we truly appreciate your honest feedback.

We hope Dressly can continue to be helpful as you explore it further.

Kind regards,
Dressly Team

Rated 5 out of 5 stars

Very easy to navigate

Easy to navigate

26 July 2026
Dressly logo

Reply from Dressly

Dear Megan,

Thank you for your kind feedback. We’re delighted to hear that you found Dressly easy to navigate.

Warm regards,
Dressly Team

Rated 3 out of 5 stars

Color

The color match was great

26 July 2026
Dressly logo

Reply from Dressly

Dear Michele,

Thanks for sharing your thoughts with us!

It's great to know that the color analysis worked well for you! We’re constantly updating our app features, and we’d love to know what we could do to turn your experience into a full 5 stars.

If there’s anything specific you’d like to see added to your styling feed or if you need assistance with your account, please drop us a line at help@dressly.world. We’d love to hear from you!

Best regards,
Dressly Team

Rated 4 out of 5 stars

Just the beginning

Just the beginning

26 July 2026
Dressly logo

Reply from Dressly

Dear Sandy,

Thank you for your review. We appreciate you sharing your first impression, even if it feels like just the beginning.

We hope Dressly continues to be helpful as you explore it further.

Kind regards,
Dressly Team

Rated 5 out of 5 stars

I am just starting so a bit early to…

I am just starting so a bit early to make a review.

26 July 2026
Dressly logo

Reply from Dressly

Dear Trisha C,

Thank you for taking the time to share your thoughts. We completely understand that it’s still early, and we appreciate you giving Dressly a try.

We hope your experience continues to be a positive one as you explore more.

Kind regards,
Dressly Team

Rated 5 out of 5 stars

Easy to use

Got my colors on first try

26 July 2026
Dressly logo

Reply from Dressly

Dear Ele,

Thank you so much for your lovely feedback. We’re delighted to hear that you got your colors on the first try — what a great result.

It means a lot to know Dressly could make the experience feel clear and easy.

Warm regards,
Dressly Team

Rated 1 out of 5 stars

Horrible Customer Service

Not only were the samples to persuade absolutely horrible. Customer support is horrendous. I asked for a refund very quickly and spent hours trying to get my money back - we will give you… Give me a break. This is not let’s make a deal. It is my money!!

26 July 2026
Dressly logo

Reply from Dressly

Dear Ann,

Thank you for letting us know about your experience!

We sincerely apologise for any inconvenience caused; it was never our intention to leave you frustrated. Our support team have already contacted you to clarify and make everything right.

Best regards,
Dressly Team

Rated 5 out of 5 stars

Journey was fruitful learned so much

Journey was fruitful learned so much

26 July 2026
Dressly logo

Reply from Dressly

Dear Kim,

Thank you so much for your lovely feedback. We’re delighted to hear your journey with Dressly was fruitful and that you learned so much along the way.

It means a lot to know the experience was valuable to you.

Warm regards,
Dressly Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look