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Dressly Reviews 

8,985
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 7,378 reviews, reviewers had a great experience with this company. Customers consistently praise the excellent customer service, noting the staff's helpfulness, politeness, and empathetic approach in resolving issues quickly. Many people appreciate the prompt and efficient communication, with responses often received in a very short timeframe. Reviewers also enjoy the user experience, finding the program detailed, easy to navigate, and helpful for discovering new styles and virtually trying on outfits that complement their body types. However, some people mentioned issues with the product and subscription. Reviewers found the suggested outfits sometimes lacked personalization, appearing generic or not always suitable for their specific preferences, and some noted that recommended items were unavailable or geared towards specific regions. Additionally, a few customers were surprised by auto-renewal features or experienced accidental purchases and double subscriptions, leading to confusion. Some people were dissatisfied with customer service, reporting a perceived lack of accessible support or unhelpful communication.

What people talk about most

User experience

Consumers find the user experience to be positive, with many praising the app's ease of use and helpfulness... See more

Product

Users describe ambiguous interactions with product, with some finding the suggested outfits and styles to be... See more

Customer service

Customers consistently note positive experiences with customer service, praising the prompt replies and... See more

Response time

Customers had positive experiences with response times, with many reviewers reporting quick and efficient... See more

Subscription

People report ambiguous experiences with subscription, with many expressing frustration over unexpected... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Although I never used the dressing and outfit choosing, I was very well treated when I canceled subscription. They responded within an hour and got it done. In addition they were very courteous and pr... See more

Company replied

Rated 4 out of 5 stars

I like the style of clothes that came up for me to pick. I like the styles because they have shown me pieces that are put together that I would have never thought to blend. This is going off of what I... See more

Company replied

Rated 5 out of 5 stars

Joined as do need a new wardrobe. Asked questions as was confused. Support staff at Dressly were excellent and quick in responding. However unfortunately due to personal circumstances can’t carry o... See more

Company replied

Rated 5 out of 5 stars

I was a little bit upset not been able to see my outfit recommendations. As soon as I wrote my first email, the response was in a very short time. They gave me the attention and help with patient, no... See more

Company replied


Company details

  1. Stylist

Written by the company

Dressly is an AI stylist app that helps simplify fashion choices and curate personal styles. With advanced fashion AI technology at the base, it offers features like AI Body Scanner, AI Color Analysis, and AI Outfit Scanner that help users mix and match looks and built aesthtic capsules that work exclusively for them. And the Try On with AI and Digital Wardrobe features, combined with the AI Assistant, further streamline virtually testing looks before buying with an ever-evolving dataset and personal preference analysis. According to Dressly reviews, the app is truly transforming how people plan outfits and shop online.


Contact info

4.2

Great

TrustScore 4 out of 5

9K reviews

5-star
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Asks customers to review

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Replied to 99% of negative reviews

Typically replies within 24 hours

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4.2

All reviews

(8,985)

8,420 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good experience

That perdonalizate the subject

1 August 2026
Dressly logo

Reply from Dressly

Dear Mr Dumitru Suhan,

Thank you for your feedback. We’re glad to hear you appreciated the personalized approach.

It means a lot to us to know Dressly is making the experience feel more tailored.

Kind regards,
Dressly Team

Rated 5 out of 5 stars

Thanks easy to begin

Thanks easy to begin. I like everything so far

1 August 2026
Dressly logo

Reply from Dressly

Dear Joann,

Thank you so much for your lovely feedback. We’re delighted to hear that getting started felt easy and that you’re enjoying everything so far.

Warm regards,
Dressly Team

Rated 5 out of 5 stars

Customer service

Customer service, application

1 August 2026
Dressly logo

Reply from Dressly

Dear Ellen,

Thank you for your kind feedback. We’re delighted to hear that both our customer service and application stood out to you.

Your support means a lot to us, and we’re grateful you took the time to share it.

Kind regards,
Dressly Team

Rated 3 out of 5 stars

Getting to the end of signup and being…

Getting to the end of signup and being unable to cancel before leaving site.

1 August 2026
Dressly logo

Reply from Dressly

Dear Badonna,

Thank you for letting us know!

According to the information in our system and our previous communication via email. We can confirm that your subscription was successfully cancelled. We're sorry to see you go

However, if you still have any additional questions, our team will be happy to help you anytime at help@dressly.world.

Kind regards,
Dressly Team

Rated 5 out of 5 stars

Great

Great! Fantastic start.

1 August 2026
Dressly logo

Reply from Dressly

Dear LC,

Thank you so much for your lovely feedback. We’re delighted to hear Dressly made such a great first impression.

It means a lot to know it felt like a fantastic start, and we hope the experience continues to be just as positive.

Warm regards,
Dressly Team

Rated 4 out of 5 stars

It’s great so far

It’s great so far. I’ve used it for literally 2 minutes so not much to compare with

1 August 2026
Dressly logo

Reply from Dressly

Dear Lyndsey,

Thank you for your kind first impression. We’re glad Dressly has felt promising so far, even after just a couple of minutes.

We hope you continue to enjoy exploring it and finding it helpful over time.

Warm regards,
Dressly Team

Rated 5 out of 5 stars

I learned alot about the types of…

I learned alot about the types of outfits I should be wearing. I learned alot.

1 August 2026
Dressly logo

Reply from Dressly

Dear Nina,

Thank you so much for your lovely feedback. We’re delighted to hear that Dressly helped you learn more about the types of outfits that suit you best.

It means a lot to know the guidance was useful and encouraging.

Warm regards,
Dressly Team

Rated 5 out of 5 stars

Great outfits many to choose from

Great outfits many to choose from

1 August 2026
Dressly logo

Reply from Dressly

Dear Karen,

Thank you so much for your lovely feedback. We’re delighted to hear you’re enjoying the variety of outfits and have plenty to choose from.

Warm regards,
Dressly Team

Rated 4 out of 5 stars

It is too early to say to be honest

It is too early to say to be honest

1 August 2026
Dressly logo

Reply from Dressly

Dear Karen,

Thank you for taking the time to share your thoughts. We completely understand that it can be too early to judge, and we appreciate your honesty.

We hope Dressly continues to be helpful as you explore it further.

Kind regards,
Dressly Team

Rated 5 out of 5 stars

Great options

Great options

1 August 2026
Dressly logo

Reply from Dressly

Dear Kathy Victory,

Thank you for your kind feedback. We’re delighted to hear you found Dressly’s options great.

Warm regards,
Dressly Team

Rated 5 out of 5 stars

Site is user friendly

Site is user friendly
Styles available with price

1 August 2026
Dressly logo

Reply from Dressly

Dear Emmy,

Thank you for your lovely feedback. We’re delighted to hear you found the site user-friendly and that the available styles and prices were clear and helpful.

It’s wonderful to know Dressly is making the experience feel simple and easy to explore.

Warm regards,
Dressly Team

Rated 4 out of 5 stars

What I like

I like the style of clothes that came up for me to pick. I like the styles because they have shown me pieces that are put together that I would have never thought to blend. This is going off of what I have seen so far coat my experience gets even better

1 August 2026
Dressly logo

Reply from Dressly

Dear Melissa Stewart,

Thank you for your lovely feedback. We’re so pleased to hear that Dressly introduced you to outfit combinations you might not have considered before.

We hope your experience continues to feel even more inspiring as you explore more styles.

Warm regards,
Dressly Team

Rated 4 out of 5 stars

Enjoyable

I am enjoying the experience of seeing what is available for me

1 August 2026
Dressly logo

Reply from Dressly

Dear Colleen,

Thank you for your kind feedback. We’re delighted to hear you’re enjoying the experience and discovering what’s available for you with Dressly.

We truly appreciate you taking the time to share your thoughts.

Warm regards,
Dressly Team

Rated 5 out of 5 stars

Love

Beautiful and nice suggestions

1 August 2026
Dressly logo

Reply from Dressly

Dear Dintletse,

Thank you so much for your lovely feedback. We’re delighted to hear you found Dressly’s suggestions beautiful and nice.

Warm regards,
Dressly Team

Rated 5 out of 5 stars

Application

Application

1 August 2026
Dressly logo

Reply from Dressly

Dear Nichole,

Thank you for taking the time to leave a review. We appreciate your feedback, even if it’s brief.

Kind regards,
Dressly Team

Rated 5 out of 5 stars

Dress Smarter

Walking me through step by step what I needed to do.

1 August 2026
Dressly logo

Reply from Dressly

Dear Claudine,

Thank you so much for your lovely feedback. We’re delighted to hear that Dressly was able to guide you step by step and make things feel clear and easy.

Warm regards,
Dressly Team

Rated 5 out of 5 stars

The lovely outfits

1 August 2026
Dressly logo

Reply from Dressly

Dear Kate,

Thank you for your lovely feedback. We’re so pleased our outfits caught your eye and made a positive impression.

Your kind words mean a lot to us.

Warm regards,
Dressly Team

Rated 4 out of 5 stars

Lovely mix and match of wardrobe and…

Lovely mix and match of wardrobe and still looks elegant

31 July 2026
Dressly logo

Reply from Dressly

Dear Dianne,

Thank you so much for your lovely feedback. We’re delighted to hear that you enjoy the mix-and-match wardrobe style and that it still feels elegant.

Wishing you all the best!

Kind regards,
Dressly Team

Rated 5 out of 5 stars

I'm just getting stated but I have…

I'm just getting stated but I have really enjoyed the tips and I plan on using them

31 July 2026
Dressly logo

Reply from Dressly

Dear Kristy,

Thank you so much for your lovely feedback. We’re delighted to hear you’ve already enjoyed the tips and that you plan to use them.

We’re excited to be part of your style journey and hope Dressly continues to inspire you.

Warm regards,
Dressly Team

Rated 5 out of 5 stars

I like this outfit

I like this outfit

31 July 2026
Dressly logo

Reply from Dressly

Dear Violet,

Thank you so much for your kind feedback. We’re delighted to hear you like the outfit.

Warm regards,
Dressly Team

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