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Dressly Reviews 

9,958
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 7,813 reviews, reviewers had a great experience with this company. Customers frequently praise the dedicated support staff for providing prompt, professional, and exceptionally helpful responses when handling daily customer questions or billing issues. People also appreciate how the application provides useful style recommendations, matching outfits well and offering tailored fashion tips to truly boost daily confidence. However, some people mentioned encountering unexpected difficulties when trying to locate specific settings within the application or attempting to cancel active subscriptions. Some reviewers were not happy with unexpected monthly charges, noting frustrated experiences regarding unhelpful assistance, refund problems, or slow responses from support agents.

What people talk about most

User experience

Users describe positive interactions with user experience, highlighting how easy the platform is to navigate... See more

Product

Customers consistently note ambiguous experiences with product, while some reviewers love the detailed style... See more

Customer service

Clients share positive opinions on customer service, frequently praising quick response times and helpful... See more

Response time

Customers had positive experiences with response time, frequently praising the prompt, clear, and efficient... See more

Application

People report ambiguous experiences with application, as some reviewers praise the user-friendly interface,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

So far in the process there’s been no way to give personal feedback/customize. I have a unique job that puts my style between everyday and office, I have long legs and a short waste, and I have planta... See more

Company replied

Rated 4 out of 5 stars

Although I never used the dressing and outfit choosing, I was very well treated when I canceled subscription. They responded within an hour and got it done. In addition they were very courteous and pr... See more

Company replied

Rated 5 out of 5 stars

On the information that they give you a day one to be very informative. I’m a little bit worried, considering the fact that I have not been able to wear yellow of any shade or any colour with yellow... See more

Company replied

Rated 5 out of 5 stars

Seems the agent researched my issue & explained the process. Very patient, professional, and sincere. Please note the problem w/your website or system. He said you make the purchase when you clic... See more

Company replied


Company details

  1. Stylist

Written by the company

Dressly is an AI personal shopping app that helps you buy clothes that fit. The app includes AI Body Scanner to understand your shape and AI Color Analysis to find colors that work for you. The Try On feature lets you see exactly how items look on your body before you buy — so you know the fit is right. You can also mix and match pieces with the AI Outfit Scanner, build capsules of clothes that coordinate, and keep everything organized in your Digital Wardrobe. The AI Assistant helps you navigate options along the way. Read Dressly reviews to see why people use it.


Contact info

4.2

Great

TrustScore 4 out of 5

10K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 24 hours

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4.2

All reviews

(9,958)

9,138 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

A lot of questions make it tedious and…

A lot of questions make it tedious and lengthy.

14 September 2026
Dressly logo

Reply from Dressly

Dear Mara,

Thank you for your feedback. We understand that the questions may feel lengthy, but they help us better understand your style, preferences, lifestyle, and goals so we can provide more personalized recommendations. We appreciate your patience and hope the results make the process worthwhile.

Kind regards,
Dressly Team

Rated 5 out of 5 stars

This is inspiring

Easy to sign up

14 September 2026
Dressly logo

Reply from Dressly

Dear Leigh,

Thank you for your lovely feedback. We’re so pleased to hear that signing up was easy for you.

Kind regards,
Dressly Team

Rated 5 out of 5 stars

Customer service

Suggestions

14 September 2026
Dressly logo

Reply from Dressly

Dear BonnyVPafford,

Thank you for your feedback. We’re glad to hear our suggestions stood out to you.

We appreciate you taking the time to share your thoughts.

Kind regards,
Dressly Team

Rated 5 out of 5 stars

Good start

Good start . We will see

14 September 2026
Dressly logo

Reply from Dressly

Dear Krystal,

Thank you for your feedback. We’re glad to hear Dressly is off to a good start for you.

We appreciate you giving us a try and hope to continue making the experience even better.

Kind regards,
Dressly Team

Rated 5 out of 5 stars

Detailed but Easy

14 September 2026
Dressly logo

Reply from Dressly

Dear Jeannie,

Thank you for your lovely feedback. We’re delighted to hear that you found Dressly detailed yet easy to use.

It means a lot to know the experience felt clear and helpful.

Warm regards,
Dressly Team

Rated 5 out of 5 stars

Don't have any review yet

Don't have any review yet. Just started

14 September 2026
Dressly logo

Reply from Dressly

Dear Merideth,

Thank you for taking the time to share your first impression. We’re glad to hear you’ve just started with Dressly, and we hope you enjoy exploring it.

Warm regards,
Dressly Team

Rated 5 out of 5 stars

I do not wear skirts.

I do not wear skirts.

13 September 2026
Dressly logo

Reply from Dressly

Dear Jessica,

Thank you for sharing your feedback. We understand that skirts are not your preference, and we appreciate you letting us know.

Your input helps us continue improving Dressly so it feels more relevant and personal for every style.

Kind regards,
Dressly Team

Rated 5 out of 5 stars

Easy

Customer service

13 September 2026
Dressly logo

Reply from Dressly

Dear Cierra,

Thank you for your kind feedback. We’re so pleased to hear that our customer service stood out to you.

Warm regards,
Dressly Team

Rated 5 out of 5 stars

Easy to use

Easy to use and will provide more detail after receive first wardrobe

1 September 2026
Dressly logo

Reply from Dressly

Dear Shannon,

Thank you for your kind feedback. We’re glad to hear you found Dressly easy to use, and we appreciate you taking the time to share your first impression.

We look forward to hearing more once you’ve received your first wardrobe.

Kind regards,
Dressly Team

Rated 5 out of 5 stars

Looking for style

I am excited about this

12 September 2026
Dressly logo

Reply from Dressly

Dear Laurel Lang,

Thank you so much for your lovely message. We’re delighted to hear you’re excited about Dressly.

We hope you enjoy everything ahead and that it brings you plenty of inspiration.

Warm regards,
Dressly Team

Rated 5 out of 5 stars

Interesting ideas! I hope it works!

It was an interesting way to sign up. I can't really leave a review until I know how it works after I get the clothes.

13 September 2026
Unprompted review
Dressly logo

Reply from Dressly

Dear Teresa Stephens,

Thank you for taking the time to share your first impression. We’re glad you found the sign-up experience interesting, and we understand that the full picture will come once you’ve received and tried the clothes.

We appreciate your openness and hope Dressly makes a positive impression as you explore it further.

Kind regards,
Dressly Team

Rated 5 out of 5 stars

Easy

Easy to do and ubderstand

11 September 2026
Dressly logo

Reply from Dressly

Dear Emily,

Thank you so much for your kind feedback. We’re delighted to hear that you found Dressly easy to use and understand.

It’s wonderful to know the experience felt simple and clear.

Kind regards,
Dressly Team

Rated 5 out of 5 stars

First Time User

Great experience. I can’t wait to see the results.

13 September 2026
Dressly logo

Reply from Dressly

Dear Kristie,

Thank you so much for your kind words. We’re delighted to hear you had a great experience, and we’re excited for you to see the results.

Warm regards,
Dressly Team

Rated 4 out of 5 stars

Fast

It was fast and clear.

13 September 2026
Dressly logo

Reply from Dressly

Dear Customer,

Thank you for your kind feedback. We’re glad to hear that your experience was fast and clear.

Warm regards,
Dressly Team

Rated 5 out of 5 stars

No no

No thank you

13 September 2026
Dressly logo

Reply from Dressly

Dear Jenny Dixon,

Thank you for your feedback.

We appreciate you taking the time to share your thoughts.

Kind regards,
Dressly Team

Rated 5 out of 5 stars

Exciting to see

Exciting to see

13 September 2026
Dressly logo

Reply from Dressly

Dear Janie,

Thank you so much for your kind words. We’re delighted that Dressly feels exciting to you, and we truly appreciate you taking the time to share that.

Warm regards,
Dressly Team

Rated 5 out of 5 stars

Comfortable clothes make me feel confident

I like how it analyzes what I like and what I don’t like, and takes into account my age, styles I bought in the past, my coloring and other preferences. Looking forward to seeing what comes in the future.

13 September 2026
Dressly logo

Reply from Dressly

Dear Carolyn,

Thank you so much for your lovely feedback. We’re delighted to hear that Dressly’s analysis of your preferences, past purchases, coloring, and style choices feels helpful and personal.

We’re excited that you’re looking forward to what’s ahead, and we truly appreciate you being part of the journey.

Warm regards,
Dressly Team

Rated 5 out of 5 stars

i like finding my body shape so I can…

i like finding my body shape so I can dress better for it

13 September 2026
Dressly logo

Reply from Dressly

Dear bomikazi,

Thank you so much for your lovely feedback. We’re delighted to hear that Dressly is helping you find your body shape and dress in a way that feels better for you.

Warm regards,
Dressly Team

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