Dreem Health Sleep Clinic Reviews 

199
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 191 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being knowledgeable, professional, and genuinely caring, making interactions pleasant and supportive. Many people found the overall service and user experience exceptionally smooth and easy, appreciating the convenience of at-home studies and virtual appointments. However, some customers noted limitations in service, feeling only certain sleep issues were addressed or necessary medications could not be prescribed. A few others also experienced communication and logistical challenges, including follow-up delays, issues with reports, or difficulties resolving problems via email.

What people talk about most

Staff

Reviewers consistently express satisfaction with the staff, highlighting their professionalism, kindness, and... See more

User experience

Users describe positive interactions with user experience, often highlighting the ease and convenience of the... See more

Service

Reviewers highlight positive aspects of service, particularly the convenience of at-home appointments and... See more

Customer service

Clients share positive opinions on customer service, with many reviewers appreciating the helpfulness and... See more

Product

People report ambiguous experiences with the product, with some customers expressing satisfaction with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I signed up via Amazon Health not really thinking much. My wife has complained that I snore. I've tried seeking help but it's difficult finding a sleep study in my area and I often get confused with... See more

Company replied

Rated 5 out of 5 stars

Talking with Mary Beth Willis felt like talking to a well informed friend. She is so kind and knowledgeable. Looking forward to seeing my test results and discussing them with her. Thank you so much f... See more

Company replied

Rated 5 out of 5 stars

Blessing was very helpful in explaining how to proceed with ( monitoring device being sent to me. She was also very helpful in explaining my sleep test results too. I liked the convienience of the s... See more

Company replied

Rated 5 out of 5 stars

It was a good experience all around. The sessions were helpful and insightful, and the sleep study was really valuable, especially because it had 2 nights of data. I've made some adjustments to my eve... See more

Company replied


Company details

  1. Sleep Clinic

Written by the company

Dreem Health is a 100% virtual sleep clinic designed to make getting a diagnosis and treatment for sleep disorders as easy as possible. Meet with a licensed sleep specialist online, take a home sleep test in your own bed, and get a treatment plan that fits your life. Available nationwide, Dreem Health’s services are covered by most major insurance plans or available for self-pay. From sleep apnea and snoring to insomnia and daytime sleepiness, we’re here to help you sleep better and wake up ready for life.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

199 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 81% of negative reviews

Typically replies within 2 weeks

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4.4

All reviews

(199)

183 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing experience

This was an amazing experience start to finish. Really easy to use the apps, the providers were so helpful and friendly. Everything done at home and via telehealth. I've already referred friends. Completing recommend them for everyone

21 May 2026
Unprompted review
Dreem Health Sleep Clinic logo

Reply from Dreem Health Sleep Clinic

Wow Brandy, this is amazing! We're so glad you had such a positive experience at our clinic and appreciate you sending your friends our way. We’re grateful to be part of your sleep health journey and look forward to continuing to support you.

Rated 5 out of 5 stars

I would definitely recommend everybody have a sleep study.

It was a good experience dealing with everyone. They were just very nice, responsive and easy to talk to

19 May 2026
Unprompted review
Dreem Health Sleep Clinic logo

Reply from Dreem Health Sleep Clinic

Dear Richard, we appreciate your kind words! Making sure our patients feel a genuine personal connection is something we care deeply about. We’re so glad that came through in your experience with our team. Thanks for trusting us with your care, it means the world to us. - The Dreem Health Team

Rated 5 out of 5 stars

Everything went really smooth

Everything went really smooth. Quick appointment availability and having everything virtual helped alot with my work schedule. Would recommend to anyone who needs to do a sleep study.

1 May 2026
Unprompted review
Dreem Health Sleep Clinic logo

Reply from Dreem Health Sleep Clinic

Hello Katelynn, thanks for sharing this! We're so happy that everything went smoothly for you and that the virtual appointments made scheduling around your work much easier. We’re grateful to be part of your journey and look forward to continuing to support you.

Rated 5 out of 5 stars

I was guided through each step of the…

I was guided through each step of the process and everything was playing very clearly. I did not feel rushed, and all my questions were welcomed.

21 May 2026
Unprompted review
Dreem Health Sleep Clinic logo

Reply from Dreem Health Sleep Clinic

Dear Crystal, thanks for taking the time to share this, it means a lot to us. We’re so glad to hear that you felt supported every step of the way. It's always our goal to make sure every patient knows exactly what to expect throughout their sleep study. Here for you anytime!

Rated 4 out of 5 stars

A Smooth Operation

My first encounter with Dreem was a telehealth phone call with my nurse practitioner. She deftly handled my questions and put me at ease with her natural conversation style.
Within a couple of days, I received my sleep study hardware and instructions. I was able to follow the instructions and complete the study without a hitch. Dreem has implemented the technology to execute flawlessly with simplicity for the patient. Everything has gone smoothly and more easily than I expected.

18 May 2026
Unprompted review
Dreem Health Sleep Clinic logo

Reply from Dreem Health Sleep Clinic

Hi Michael, this is fantastic news! From day one, our goal has always been to make sure our home sleep test process feels smooth for every patient, and we’re so glad that came through in your experience. Here for you anytime. - The Dreem Health Team

Rated 4 out of 5 stars

Rachel was excellent

Rachel was excellent, she deserves 5 stars. The equipment was impossible to turn on!

1 May 2026
Unprompted review
Dreem Health Sleep Clinic logo

Reply from Dreem Health Sleep Clinic

Hi Jacki, we're so glad that you enjoyed working with Rachel. We'll be sure to pass your kind words her way! Thank you for your feedback on activating the sleep device. We're always looking for ways to improve, so we'll be sharing this with our team. Wishing you many nights of restful sleep. - The Dreem Health Team

Rated 5 out of 5 stars

Dawn demonstrates excellent expertise…

Dawn demonstrates excellent expertise in sleep medicine, interpreting my results and took time to thoroughly explain everything

7 May 2026
Unprompted review
Dreem Health Sleep Clinic logo

Reply from Dreem Health Sleep Clinic

Hello Jim, thanks for the wonderful feedback! We’re so glad the details from your sleep test that Dawn walked through were meaningful and gave you a clearer picture of your sleep health. We’re grateful to be part of your journey and look forward to continuing to support you.

Rated 5 out of 5 stars

The doc was great!

The doc was great! She explained everything and listened to my concerns. Thank you so much for providing such a well needed service.

24 April 2026
Unprompted review
Dreem Health Sleep Clinic logo

Reply from Dreem Health Sleep Clinic

Hi there, thanks so much for taking the time to share this, it means a lot to us. We’re so glad to hear that your provider made you feel supported every step of the way. Here’s to better sleep!

Rated 5 out of 5 stars

Very helpful and I’m glad to experience…

Very helpful and I’m glad to experience the care I received. Super grateful for Ty his opportunity

5 May 2026
Unprompted review
Dreem Health Sleep Clinic logo

Reply from Dreem Health Sleep Clinic

Dear Nathan, thanks for sharing your appreciation. It’s wonderful to hear that you had a great experience with our clinic. All the best! - The Dreem Health Team

Rated 5 out of 5 stars

Delightful Digital Dreams

The whole process was frictionless and amazing. The digital experience enhanced the engagement by guiding the customer through a specific and easy to understand journey. The providers were engaging and brilliant. The device was surprisingly unobtrusive and the shipping was super smooth. This is how healthcare should be managed when you do not have to be in-person!! Keep up the great work and teach other medical specialities this great model. Cheers!

27 April 2026
Unprompted review
Dreem Health Sleep Clinic logo

Reply from Dreem Health Sleep Clinic

Hi Howard, thanks for sharing this with us! It’s fantastic to hear that you had such a positive experience with our team and sleep device. Our priority is to make understanding sleep struggles as simple as possible, and we’re so glad your experience reflected that. Wishing you many nights of restful sleep ahead.

Rated 4 out of 5 stars

Overall great experience

The whole process was very easy and it was nice to not have to be hooked up to all kinds of wires and stuff. Karen was great. The only reason I gave 4 stars was the adhesive for the sensor irritated my skin and I had a red mark after removing it.

28 April 2026
Unprompted review
Dreem Health Sleep Clinic logo

Reply from Dreem Health Sleep Clinic

Hi Eceela, we're so happy to hear you had a great experience working with Karen. We appreciate your feedback on the adhesive, we'll be sure to pass your note along to our team. Thanks for letting us be part of your sleep journey. - The Dreem Health Team

Rated 5 out of 5 stars

Five Stars!

Both the human and digital interfaces are great as was the one day device that enabled me to keep my beard!! Brandi, in particular, was incredibly helpful, explaining options and the recorded sleep data. Should I need followup at some time, I will definitely contact her again!

29 April 2026
Unprompted review
Dreem Health Sleep Clinic logo

Reply from Dreem Health Sleep Clinic

Dear Douglas, we appreciate your kind words! Making sure our patients feel a genuine personal connection, even through a virtual setting, is something we care deeply about and never want to lose sight of. We’re so glad that came through in your experience with Brandi. Thanks for trusting us with your care, it means the world to us. - The Dreem Health Team

Rated 5 out of 5 stars

A Dream of an Experience

Easy scheduling, efficient communication, and a thoughtful staff made this a great experience.
NP Rachel Miller was fantastic and supported me throughout the process. Thanks!

28 April 2026
Unprompted review
Dreem Health Sleep Clinic logo

Reply from Dreem Health Sleep Clinic

Hi Kevin, thanks so much for taking the time to share this, it means a lot to us. We’re so glad to hear that Rachel made you feel supported throughout your experience at Dreem Health. We’ll be sure to pass along your kind words because we just know it’ll make her day. Wishing you many nights of restful sleep ahead!

Rated 5 out of 5 stars

Great service

Julie was great she made the process easy and she was nice and knowledgeable great experience.

28 April 2026
Unprompted review
Dreem Health Sleep Clinic logo

Reply from Dreem Health Sleep Clinic

Hi Marvin, this is fantastic news! Our priority is to make understanding sleep struggles as simple as possible, and we’re so glad your experience with our team reflected that. All the best! - The Dreem Health Team

Rated 5 out of 5 stars

Great advice and follow-up

Great advice and follow-up, answers to every question and a very easy to navigate system.

29 April 2026
Unprompted review
Dreem Health Sleep Clinic logo

Reply from Dreem Health Sleep Clinic

Dear Lauren, thank you for your wonderful feedback! We're glad to hear your experience with our team was smooth and positive. We’re grateful to be part of your journey and look forward to continuing to support you. - The Dreem Health Team

Rated 5 out of 5 stars

Everything was made easy and the doctor…

Everything was made easy and the doctor took the time to listen and explain everything

20 April 2026
Unprompted review
Dreem Health Sleep Clinic logo

Reply from Dreem Health Sleep Clinic

Hi there, we appreciate you sharing this with us! We're so glad to hear that you felt supported by our team. Thanks for trusting us with your care, it means the world to us. - The Dreem Health Team

Rated 5 out of 5 stars

Nikkie Tiwana was really good with helping breakdown what I needed to know.

Nikkie Tiwana was really good with letting me understand what I needed to know and very helpful.

27 April 2026
Unprompted review
Dreem Health Sleep Clinic logo

Reply from Dreem Health Sleep Clinic

Hello John, thanks for sharing your experience! We’re so glad the details from your sleep test were meaningful and that Nikkie helped provide you with a clearer picture of your sleep health. Here for you anytime. - The Dreem Health Team

Rated 5 out of 5 stars

Who knew it was this easy

It was easy and simple to take the test.The Nurse Practitioner was very helpful and explained everything very well.

19 April 2026
Unprompted review
Dreem Health Sleep Clinic logo

Reply from Dreem Health Sleep Clinic

Hi Dewey, thanks for sharing your appreciation. It’s wonderful to hear that you had a great experience working with our team and using our sleep device. We’re grateful to be part of your journey and look forward to continuing to support you!

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