Doorway To Value Reviews 

6,145
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 1,275 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff are exceptionally welcoming, highly knowledgeable, and wonderfully helpful without ever making anyone feel pressured to buy. People consistently highlight how pleasant the interactions are, noting that team members take plenty of time to answer questions and offer expert guidance. Some reviewers were happy with the relaxed store atmosphere and the fantastic choice of quality furniture on display. Consumers also appreciate the peaceful browsing environment, where visitors can take all the time needed to make a comfortable choice. Shoppers note that transactions are handled smoothly and efficiently, making every return visit a wonderful and satisfying occasion.

What people talk about most

Staff

Clients share positive opinions on staff, highlighting that team members are consistently helpful,... See more

Product

Reviewers mention positive feedback about product quality and the wide selection available. Consumers express... See more

Service

Customers report widespread satisfaction and praise the excellent service they receive in-store. Reviewers... See more

User experience

Customers consistently note positive experiences with user experience, highlighting a stress-free and relaxed... See more

Value for money

Users describe positive interactions with value for money, noting that prices are quite reasonable and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It was our first visit to Doorway to Value having been given the link by a friend. All staff were friendly and approachable. We looked around the store at leisure then discussed purchasing a suite an... See more

Rated 5 out of 5 stars

Danny was friendly, helpful and approachable throughout our visit. He gave us some useful and honest guidance about the quality and standard of the furniture available, without ever coming across as... See more

Rated 5 out of 5 stars

Went into Doorway to Value today (we go there a lot!) asking about changing a cushion on a chair bought from them a couple of years ago - and left after buying a new chair! DTV were more than happy to... See more

Rated 5 out of 5 stars

We are having to convert a room downstairs for my husband who isn’t well so we need a bed urgently. Dawn was so helpful in finding the perfect bed. We also need a unit to put a tv on, again she helped... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Lighting Store
  4. Living Room Furniture Store

Written by the company

"The customer must be looked after from the first moment they contact us to their final enjoyment of their furniture. It is only with the highest quality of service that we can ensure a customer will continue to shop with us in the knowledge they will receive quality furniture at a fair price all delivered with exceptional attention to detail"

Doorway To Value - Never Beaten on Price

Written by the company

To offer the finest furniture at true value for money prices.
Doorway to Value's knowledgeable staff, have offered an invaluable service to generations of families in Chorley and the North West.

Never Beaten on Price

We Will Not Be Beaten On Price

In the unlikely event that you find the same combination offered at a lower price elsewhere within 30 days of placing your order, we will gladly match that price and provide an additional £50 discount! This price promise is for all of our products including the famous brands we sell.

Contact info

5.0

Excellent

TrustScore 5 out of 5

6K reviews

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No recent history of asking for reviews

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5.0

All reviews

(6,145)

1,201 reviews in the last 12 months

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Rated 5 out of 5 stars

What a fabulous experience and how nice…

What a fabulous experience and how nice it was to wander round and try settees without any pressure.
Steve answered all our questions and allowed us time to think about things before making a decision.
Everyone was very friendly.
Will certainly reccommend and Steve makes a great cuppa 😀

15 July 2026
Unprompted review
Rated 5 out of 5 stars

Returning customers

Having previously purchased from Doorway to Value, it was our first choice store when deciding to renew our lounge sofa’s. There is such a wide choice of styles, fabric choices and quality sofas available and you’re given time to view without pressure. Being undecided on leather or fabrics, Kelly and Darren Broadhurst gave lots of useful and valuable information including various styles and power reclining functions. We made a number of visits before finally choosing and on each occasion Darren Broadhurst and Ian Parr couldn’t have been more friendly, helpful and professional.
Ian Parr guided us through our purchase and we are very much looking forward to receiving our new sofa’s, thank you Kelly, Darren and Ian for all your help.

12 July 2026
Unprompted review
Rated 5 out of 5 stars

I visited Doorway to Value on Monday to…

I visited Doorway to Value on Monday to buy a new mattress for my bed. I have bought many pieces of furniture from them and always been satisfied with their quality and service. I was shown several mattresses by the assistant, Kaolina, who was very knowledgeable and explained the differences between the quality of each. I was left alone to try several and spent time swopping from one bed to another !! After deliberation, I decided on the Dinamic Supreme Pillowtop 5000 and as a ‘thank you’ was gifted with a Sleep Cool mattress protector and a Cool Care Plan Stainguard. Thank you Karolina.

13 July 2026
Unprompted review
Rated 5 out of 5 stars

We visited the store to look at beds…

We visited the store to look at beds and found that there was a very good range available.
We were given very good advice and help in choosing the right bed from Ian Ryan.
His advice was given in a professional manner which assisted greatly in the choice made.

12 July 2026
Unprompted review
Rated 5 out of 5 stars

We have now received our sofas they…

We have now received our sofas they were delivered with care the delivery team were great, there was a small issue with one of the feet when it arrived into the store but I had a lovely chat with Michelle and new ones were on their way to replace the damaged one and this was done 2 weeks after delivery the technician was great and again great care was taken in protecting floors etc their customer service is fantastic and we would definitely buy again from here and recommend to others keep up the great work thankyou

7 July 2026
Unprompted review
Rated 5 out of 5 stars

Stress free visit

We visited the store recently looking for a new small sofa.Very impressed with the layout and choice. we were left to browse no hard sell , even offered tea.After making our choice we spoke with Peter Williams who answered our questions in a friendly and professional manner, and carried out all the paperwork without any fuss.All in all a stress free purchase.

12 July 2026
Unprompted review
Rated 5 out of 5 stars

We visited the store on 11th July to…

We visited the store on 11th July to look for a new bed & mattress. We were looked after by Karolina Wyleszek. She was very friendly, helpful and knowledgeable. After being shown the full range of bed that matched our needs, we felt very confident with our choice after receiving sound advice from Karolina.
Thank you

11 July 2026
Unprompted review
Rated 5 out of 5 stars

Exemplar Experience

Assisted by staff member Peter Williams, Exceptional service, knowledgable and informative about the products. An excellent customer shopping experience. Many thanks to the team.

11 July 2026
Unprompted review
Rated 5 out of 5 stars

Value in Abundance

Very friendly and unobtrusive discussions with Dawn regarding my choice of sofa. She provided all necessray information regarding options of colour, optional modular arrangements and information with accessories and even carpet types, colours etc. All follow up information eg prices, delivery estimates, removal of old furniture if needed. I would not hesitate to recommend Doorway to Value to my friends and would like to thank Dawn for her professionalism during my visit.

28 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service

As always, purchasing from Doorway To Value was a positive experience. The choice is extensive. We were left free to look around at our leisure, without anyone pushing us and following us around, but knowing that the sales person was there for us to ask for any help.
When we had chosen a number of options (of matresses), Ian Ryan was excellent in providing us with the relevant information and time to enable us to confidently make the right choice.

8 July 2026
Unprompted review
Rated 5 out of 5 stars

Purchasing a Mosel leather recliner

I made contact with Peter Williams at ‘Doorway to Value’
on the telephone enquiring over the Mosel recliner chair, I had retained the photograph out of the winter brochure
I eventually met up with Peter to complete the order, it has been a pleasure to meet and complete the sale.
Thank you

4 July 2026
Unprompted review
Rated 5 out of 5 stars

I have visited the store previously…

I have visited the store previously with my Daughter when she chose & ordered a corner sofa with recliners
When I visited myself 5 days ago I had a good look around & when I needed help & advice Jason was only too pleased to offer his expertise
I subsequently ordered two sofa’s with recliners
Just a shame it’s such a long wait until delivery but I am looking forward ro receiving them
I was very impressed with Jason & his advice & it was pleasure to walk around such a well ordered showroom

4 July 2026
Unprompted review
Rated 5 out of 5 stars

I called in to order a couple of Ercol…

I called in to order a couple of Ercol sofas. Steve Corns was very knowledgeable and gave a lot of helpful advice regarding my purchase.
My order was dealt with efficiently, but at a relaxed pace, and Steve makes a great brew!
Already thinking about other areas in my house to be furnished.

8 July 2026
Unprompted review

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