Doorway To Value Reviews 

6,145
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 1,275 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff are exceptionally welcoming, highly knowledgeable, and wonderfully helpful without ever making anyone feel pressured to buy. People consistently highlight how pleasant the interactions are, noting that team members take plenty of time to answer questions and offer expert guidance. Some reviewers were happy with the relaxed store atmosphere and the fantastic choice of quality furniture on display. Consumers also appreciate the peaceful browsing environment, where visitors can take all the time needed to make a comfortable choice. Shoppers note that transactions are handled smoothly and efficiently, making every return visit a wonderful and satisfying occasion.

What people talk about most

Staff

Clients share positive opinions on staff, highlighting that team members are consistently helpful,... See more

Product

Reviewers mention positive feedback about product quality and the wide selection available. Consumers express... See more

Service

Customers report widespread satisfaction and praise the excellent service they receive in-store. Reviewers... See more

User experience

Customers consistently note positive experiences with user experience, highlighting a stress-free and relaxed... See more

Value for money

Users describe positive interactions with value for money, noting that prices are quite reasonable and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It was our first visit to Doorway to Value having been given the link by a friend. All staff were friendly and approachable. We looked around the store at leisure then discussed purchasing a suite an... See more

Rated 5 out of 5 stars

Danny was friendly, helpful and approachable throughout our visit. He gave us some useful and honest guidance about the quality and standard of the furniture available, without ever coming across as... See more

Rated 5 out of 5 stars

Went into Doorway to Value today (we go there a lot!) asking about changing a cushion on a chair bought from them a couple of years ago - and left after buying a new chair! DTV were more than happy to... See more

Rated 5 out of 5 stars

We are having to convert a room downstairs for my husband who isn’t well so we need a bed urgently. Dawn was so helpful in finding the perfect bed. We also need a unit to put a tv on, again she helped... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Lighting Store
  4. Living Room Furniture Store

Written by the company

"The customer must be looked after from the first moment they contact us to their final enjoyment of their furniture. It is only with the highest quality of service that we can ensure a customer will continue to shop with us in the knowledge they will receive quality furniture at a fair price all delivered with exceptional attention to detail"

Doorway To Value - Never Beaten on Price

Written by the company

To offer the finest furniture at true value for money prices.
Doorway to Value's knowledgeable staff, have offered an invaluable service to generations of families in Chorley and the North West.

Never Beaten on Price

We Will Not Be Beaten On Price

In the unlikely event that you find the same combination offered at a lower price elsewhere within 30 days of placing your order, we will gladly match that price and provide an additional £50 discount! This price promise is for all of our products including the famous brands we sell.

Contact info

5.0

Excellent

TrustScore 5 out of 5

6K reviews

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No recent history of asking for reviews

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5.0

All reviews

(6,145)

1,200 reviews in the last 12 months

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Rated 5 out of 5 stars

We always use Doorway to Value for our…

We always use Doorway to Value for our new furniture. The staff are welcoming and very knowledgeable about all makes of furniture.
In particular Steve Corns, whom we have dealt with in the last couple of years. Steve always provides an excellent service and gives sound advice!

22 July 2026
Unprompted review
Rated 5 out of 5 stars

Purchase of a New Bed

We recently visited the Store looking for a new bed.Karolina offered a brilliant service so polite, friendly and informative in helping us choose the right bed.There was no hard sell and we were able to take as much time as we needed to make our choice.Have no hesitation in recommending Doorway To Value if you require a new Bed.

16 July 2026
Unprompted review
Rated 5 out of 5 stars

First class service as usual

We were left to have a look around when we first went in just approached by one Salesman to check we were ok. We bought a Parker Knoll sofa, recliner chair and stool and helped by Steven Corns who was a brilliant salesman and very helpful without being pushy. We have used this company quite a few times and the service has always been first class.

23 July 2026
Unprompted review
Rated 5 out of 5 stars

Love our bed!!

We absolutely love our bed, it came yesterday and the men did a fab and quick job putting it together. Karolina was very helpful throughout the process, which didn’t take long!! She was fab in helping us choose the right mattress and helping us look at our options. She kept us updated and booking a delivery slot was hassle free. Thank you so much!

22 July 2026
Unprompted review
Rated 5 out of 5 stars

Karolina Wylezek Was absolutely…

Karolina Wylezek Was absolutely amazing. We had an issue wth an item we purchased and Karolina sorted everything out. No stress and very smooth transaction. Karolina really knows her stuff. Highly highly recommend. We will definitely return.

19 July 2026
Unprompted review
Rated 5 out of 5 stars

David Thomas served us and he got the balance of being helpful and not pestering us

David Thomas served us and he was lovely, he got the right balance between being helpful and not pestering us.
We really like Doorway to Value and have bought many items from them. They have nice brands, helpful staff, I just think they missed a big opportunity when building their extension not include a coffee shop. That said, David made us drinks and has kept us updated on progress of our order. So far.. very good.Thank you.

1 July 2026
Unprompted review
Rated 5 out of 5 stars

Great service

We visited the shop 3 times in 3 days to measure up the furniture we wanted, to double check if we really liked it and if it was as comfortable as we thought it was the first time and eventually to actually buy the furniture. Each day Karolina welcomed us with a smile, answered all our questions and went out of her way to ensure we made the choice that we were comfortable with. Great service all around.

18 July 2026
Unprompted review
Rated 5 out of 5 stars

Visited Doorway to Value today for new mattress

Visited Doorway to Value today to look for a new mattress Was greeted by Karolina to see if we needed any help which after looking round all the beds on offer we told Karolina our needs.
Tried three and made our decision.
The price was right free delivery.a free mattress protector and also covered by staingard a good deal all round
For a small charge they take away the old mattress
A good mornings shopping with the help from Karolina
Thank you 💐
Thank you very much much

20 July 2026
Unprompted review
Rated 5 out of 5 stars

Returning customer

Doorway to Value has always provided good service and quality products. Our visit yesterday to purchase a new mattress was a very simple process and Karolina Wylezek made us feel both at ease with her knowledge and understanding of our requirements.

19 July 2026
Unprompted review
Rated 5 out of 5 stars

David was extremely accommodating and…

David was extremely accommodating and helpful in relation to questions relating to the choices and order in respect of the dining table, Chairs and Breakfast bar stools we ordered. Very pleasant to deal with and has since updated us on the delivery status - thank you David !

28 June 2026
Unprompted review
Rated 5 out of 5 stars

Another great experience at Doorway to value…

We have bought from Doorway to value for over thirty years and we have always had a great experience the quality of the products and the staff make a great experience. We have just bought an outdoor garden furniture set and John Edwards look after us extremely well. Thanks John

27 June 2026
Unprompted review
Rated 5 out of 5 stars

What a fabulous experience and how nice…

What a fabulous experience and how nice it was to wander round and try settees without any pressure.
Steve answered all our questions and allowed us time to think about things before making a decision.
Everyone was very friendly.
Will certainly reccommend and Steve makes a great cuppa 😀

15 July 2026
Unprompted review

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