Domar Solutions Reviews 587

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products and the excellent service received. Many people highlight the helpfulness and knowledge of the staff, particularly in technical support, which often leads to quick and efficient problem resolution. The overall experience, from product installation to after-sales support, is frequently described as first-class. However, some customers experienced issues with product reliability, noting that some cameras failed within a couple of years or had intermittent connectivity problems. A few people also mentioned that the stated range for product illumination was optimistic, and that some provided cables were not practical or compatible with weatherproof connections.

What people talk about most

Product

Clients share positive opinions on product quality and performance. Many customers praise the high quality of... See more

Service

Customers had positive experiences with service. Many reviewers praised the excellent technical support,... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the top quality products, noting their... See more

Staff

Consumers find staff to be positive, highlighting their helpfulness, professionalism, and efficiency. Many... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers highlight the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

in life you generally pay for what you get,talking security cameras is no different,however Domar take the time to help when others have your money and walk away. Domar keep their fingers on the pulse... See more

Rated 5 out of 5 stars

Had an issue with my cameras not being seen by the CCTV recorder, spoke with a sales guy, who recommended a replacement power supply before embarking on a new CCTV box. Had the unit delivered the next... See more

Rated 5 out of 5 stars

Quality products . Granted they are not the cheapest but in my experience (over 30 years cctv and electrical installs ) You pay for what you get . Not only quality products , but the tech t... See more

Rated 5 out of 5 stars

I lost all four of my camera's from my NVR and after trying over several days to get them back decided to call Domar customer support for help. I spoke to a gentleman called Christopher who was very p... See more


Company details

  1. Security Equipment Store

Information provided by various external sources

Domar Solutions is a specialised online CCTV Camera and Security retailer offers wide range of CCTV Kits, IP Cameras, DVRs, Wireless Cameras and Wired Cameras.


Contact info

  • Lawrence Road, TW4 6DR, Hounslow, United Kingdom

  • domar.com

4.6

Excellent

TrustScore 4.5 out of 5

587 reviews

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Replied to 50% of negative reviews

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Rated 5 out of 5 stars

I have used Domar for quite a few years…

I have used Domar for quite a few years now and any time I get trouble, I take my machine to them and no problem they sort it out this time he done it through teamViewer and it took him less than 10 minutes to sort it all out. I am now all up and running. Highly recommend this company for great after sales help I do appreciate all the help they done for me. Thank you thank you thank you.

17 April 2024
Unprompted review
Rated 5 out of 5 stars

Quality service from after sales/support team

Having purchased a house with the full CCTV system in place, they guided me through each step to reset all the equipment. Was impressed at their response time and help, even though I was not a direct customer originally. I would have no hesitation in recommending them as their support staff are second to none.

10 April 2024
Unprompted review
Rated 5 out of 5 stars

Just brilliant

Researched cctv systems and picked Domar. Initially bought two camera system and then a further two cameras to add to it after being so impressed with the initial cameras recording quality. The company supplied the system and additional cameras within 24 hours of ordering and have been amazing at sorting issues that were my fault.. I ordered incorrectly the second time 🙈. Can not recommend them highly enough. Thank you

2 April 2024
Rated 5 out of 5 stars

Excellent service from Domar

Recently I had camera's installed by a professional
However I required additional support from Domar Solutions. Chris, my contact provided the necessary advice and solution to my concerns.
The camera's provide excellent quality, together with NVR (Recorder) for playback.
Excellent Service...….just need to order another camera!!

3 April 2024
Unprompted review
Rated 5 out of 5 stars

customer care

Had an issue with moisture getting into one of the cameras. I contacted Domar via email and a replacement was sent next day.
It's good to know that your dealing with a company where customer care really means customer care.
I'll add a big Thank You to Christopher at Domar.

14 February 2024
Unprompted review

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