Was bit worried abought booking my first holiday since wife died 12. Years ago Instructions exilent easy booked for one week me and Charlie to scatter wife’s ashes and see my freinds and tour F... See more
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At Dog Friendly Cottages, we've gathered over 35,000 professionally managed UK cottages that accept pets. Browse and book with ease, and save big on your next UK cottage break. Dog Friendly Cottages is part of the Snaptrip family which also includes Last Minute Cottages, Big Cottages and Snaptrip.
Office LG.03, Cargo Works,1-2 Hatfields, SE1 9PG, London, United Kingdom
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Exceptionally clean,a lovely flat very helpful owner 😀

Reply from Dog Friendly Cottages
Well wow what can I say that hasn't already been said spotless comfortable beautiful everything thought of decor amazing views property amazing everything that you need and works kitchen well equipped furniture inside and out all so much thought gone into it. The grounds a joy to be in I felt like the world had stopped. Eleanor owner just makes you feel you belong there(I wished I did)it's been a very long time since I felt so at home and comfortable away from home I did not want to leave it, in fact I walked into the cottage and left it once in 4 days we will absolutely be returning thank you Eleanor and Verity for your hospitality and sharing your beautiful property with us lee&jo

Reply from Dog Friendly Cottages

Reply from Dog Friendly Cottages
We stayed at Otters Cove over the Easter weekend, and while the location and the lodge setting itself were absolutely spectacular, the experience was unfortunately let down by several issues.
On arrival, we were disappointed with the cleanliness of the interior, as well as the general standard of the furnishings and facilities, which felt quite subpar. We attempted to raise this immediately via email, but received no response. Calling the contact number wasn’t any more successful, as it repeatedly went to voicemail.
We also experienced problems with the TV, which was very outdated and not functioning properly. Although this was eventually addressed, it took around 24 hours to resolve, which was frustrating during a short stay.
Things worsened following Storm David, when we were left without hot water and heating for the remainder of our stay. Again, we tried contacting the team, but the phone line continued to go to voicemail, leaving us without support during a fairly uncomfortable situation.
Since returning home, I’ve made several attempts to follow up via email, simply hoping for a response or even an acknowledgment of the issues we encountered, but have received nothing.
It’s such a shame, as this place really could be spectacular with just a few improvements. A thorough deep clean throughout would make a huge difference, along with replacing the tired and heavily worn cooking trays and utensils, as well as the cheap cutlery and glasses. Small additions like a mirror in the master bedroom would also be helpful, and some proper outdoor furniture would allow guests to fully enjoy the incredible views.
At a price point of over £400 per night for a two-bedroom accommodation, we expected a much higher standard across the board. As it stands, the property felt sparse and somewhat unloved, which is disappointing given its potential.
Given the lack of response both during and after our stay, I feel it’s only fair to share this experience to make others aware.

Reply from Dog Friendly Cottages
Fast and simple booking process, and a good choice of properties.

Reply from Dog Friendly Cottages
You called me back to confirm if I wanted this. Nobody else does this! Great service!

Reply from Dog Friendly Cottages
Booking was an easy process . Good availability of properties . Wish I had booked a few months ago as prices were a lot cheaper .

Reply from Dog Friendly Cottages

Reply from Dog Friendly Cottages
You failed to take the booking on the first attempt. You then failed to take the payment on the second. You passed the details of the booking over to cottages.com with the wrong information. You failed to supply the payment information. So my booking has now been cancelled. I will try again.

Reply from Dog Friendly Cottages
I had a really smooth and stress-free experience booking through Sykes Holiday Cottages via Rest Easy Group. The whole process was straightforward, clear, and easy to follow from start to finish. Communication was excellent, and it was reassuring to know there’s a dedicated Customer Success Team available if needed.
Everything was well explained, and I felt confident that any queries or changes could be handled quickly. It made the whole booking experience feel simple and well supported. I wouldn’t hesitate to book again—highly recommend! 😊

Reply from Dog Friendly Cottages
Easy to find what you are looking for plenty of choice so you can get what you are looking for filters help narrow down your choices very good

Reply from Dog Friendly Cottages

Reply from Dog Friendly Cottages
After hours of searching on a number of booking sites, it was so straight forward to book our next dog friendly break.

Reply from Dog Friendly Cottages

Reply from Dog Friendly Cottages
Haven’t even been in my holiday yet . I’ve paid and got a ref no but no e mail or anything to confirm or info . Spent 40 mins on hold trying to ring someone - no answer . Have e mailed and still no answer . Very poor customer service .

Reply from Dog Friendly Cottages
Duckdown cottages in Whitby by Finest Retreats

Reply from Dog Friendly Cottages
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