Dodo Payments Reviews 113

TrustScore 3 out of 5

3.1

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Review summary

Created with AI, based on recent reviews

Considering 126 reviews, most reviewers were somewhat happy with their experience overall. Customers generally find the user experience positive, highlighting the ease of setting up and integrating the service, especially for those in regions where other payment solutions are not readily available. Many appreciate the smooth process for adding subscription products, receiving payouts, and managing multiple brands, noting that the product itself is reliable and intuitive. However, some people were dissatisfied with the payment process and customer service. Concerns were raised about high transaction fees, unexpected extra charges, and significant delays in receiving payouts. A number of users reported issues with account management, including unexpected account closures and delays in fund access, along with a lack of transparency or helpful responses from the support team when issues arose.

What people talk about most

Payment

Reviewers mention ambiguous feedback about payment. Many customers express frustration with delayed or... See more

User experience

Customers generally report positive experiences with the platform's user experience. Many reviewers found the... See more

Product

Users describe positive interactions with product. Many reviewers find the product easy to integrate and set... See more

Service

Clients share ambiguous opinions on service. Many reviewers express frustration with a lack of transparency,... See more

Customer service

Consumers find customer service to be ambiguous. Many reviewers express frustration with unhelpful support,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Working well so far. I’m able to add subscription products and receive payouts without issues. The support was great initially. However, the fees are quite high—transaction fees, payout fees, and taxe... See more

Company replied

Rated 5 out of 5 stars

I’m an indie builder from India, and finding a payment gateway that actually works here is a nightmare. Stripe isn’t available, and almost every other option either needs a registered company or... See more

Company replied

Rated 5 out of 5 stars

I'm a product agency owner and an indie builder and taking international payments from India is usually a pain. Most gateways need a registered company and a lot of paperwork, and Stripe is invi... See more

Company replied


Company details

  1. Software Company
  2. Payment Service
  3. Tax Consultant

Written by the company

Monetisation Engine for AI-native and SaaS businesses, launch and scale globally with payments, billing, and compliance built in. With Dodo Payments, you can: - Go global instantly: Accept payments in 220+ countries with 30+ local and global methods. - Bill however you want: Subscriptions, usage-based, and one-time payments out of the box. - Stay compliant automatically: VAT, GST, and Sales - Tax handled across 220+ countries. - Ship faster: Deliver digital products and services instantly with built-in fulfilment. - Grow with clarity: Real-time analytics on MRR, ARR, churn, and retention.


Contact info

3.1

Average

TrustScore 3 out of 5

113 reviews

5-star
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1-star

Replied to 78% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

Run to hills from these people

Run to hills from these people, they allow 2 payouts a month and they will wait for some money to be added in your account and at the day of payout they will block your account. They blocked my account with $2500 inside. Typical indian scam!

29 June 2025
Unprompted review
Dodo Payments logo

Reply from Dodo Payments

Hi,

Sorry to hear about your experience.

We'd like to reiterate that we are a very legit business and follow strict compliance protocols around any merchants selling restricted products.

If you think there's been a mistake, please email us at support@dodopayments.com with your registered email.

We're here to help.

Sincerely,
Team Dodo Payments

Rated 1 out of 5 stars

Scam and fraud

Dont use it scam and fraud already take my money 1000$ very bad experience

19 June 2025
Unprompted review
Dodo Payments logo

Reply from Dodo Payments

Hi,

Sorry to hear about your experience.
We understand how stressful this must feel.

We at Dodo Payments follow strict compliance protocols.

If you believe there has been a misunderstanding, please reach out to us at support@dodopayments.com with your account details. We are here to help and resolve things fairly.

Sincerely,
Team Dodo Payments

Rated 1 out of 5 stars

STAY AWAY no response SCAM

After trust pilot removed my reviews for nonsense like always I wrote a new one company is not answering to emails at all, they accepted 1 website if me and another one that was identical not, when I pointed on it in FOUR emails they never responded instead they closed the accepted website account too, unprofessional company STAY AWAY.

Update after response

NONSENSE clearly you not fair at all 2 identical websites same products 1 approved 4 emails and when I pointed it out you closed them all VERY UNPROFESSIONAL go away you not know how to handle your business and these pre-made responses so pathetic

24 June 2025
Unprompted review
Dodo Payments logo

Reply from Dodo Payments

Hi,

We are sorry to hear about your experience and truly regret that you felt unheard during the process.

At Dodo Payments, we take compliance and risk evaluation seriously to ensure the safety and integrity of our platform.

In some cases, if an account or related sites fall outside our platform’s eligibility criteria or raise potential concerns, action may be taken after review.

We understand this can be frustrating, especially when communication does not meet expectations.

We apologize if your emails were not acknowledged in a timely manner.

This is not the standard we aim to uphold, and we are reviewing your case to understand what went wrong.

Sincerely,
Team Dodo Payments

Rated 5 out of 5 stars

Finally, a Real Solution for Accepting International Payments from India

I’m an indie builder from India, and finding a payment gateway that actually works here is a nightmare. Stripe isn’t available, and almost every other option either needs a registered company or piles of paperwork just to get started.

Dodo Payments seriously came through for me. I didn't have a registered business, just a working product and they still let me accept international payments without any hassle.

The setup was quick, support was responsive, and payments came through without issues. If you're a solo founder or indie hacker trying to sell globally from India, Dodo is honestly one of the few platforms that actually gets it.

Highly recommend.

17 June 2025
Unprompted review
Dodo Payments logo

Reply from Dodo Payments

Hi,

Thank you so much for sharing your experience. Your kind words really mean a lot to our team.

We created Dodo Payments to support indie hackers, solo founders, and digital founders who often get overlooked by traditional payment platforms. We understand how challenging it can be to find a simple and reliable way to accept international payments from India, especially without a registered company. It is great to hear that we were able to make that process easier for you.

We are here whenever you need support or have questions.

Wishing you all the best as you continue building and growing your product.

Warm regards,
Team Dodo Payments

Rated 1 out of 5 stars

I do NOT recommend This payment gateway

They suspended my account and reimbursed the money to the customers and never received the refund, the suspension was without due cause, DO NOT USE THIS PAYMENT PASSER NOT RECOMMENDING it

1 June 2025
Unprompted review
Dodo Payments logo

Reply from Dodo Payments

Hi,

We’re sorry to hear about your experience and understand how frustrating this situation must have been for you.

At Dodo Payments, we follow strict regulatory and risk assessment policies to ensure a secure platform for all users. In cases where an account is found to be in violation of our Terms of Service or associated with high-risk activities, we are required to take action, which may include account suspension and customer refunds. These steps are not taken lightly and are in line with industry standards to maintain compliance and protect the ecosystem.

We genuinely regret any inconvenience caused.
If you believe there has been an error or would like further clarification on your case, our support team is available to assist at support@dodopayments.com.

Thank you for sharing your feedback.
We’re always working to improve and ensure fair and transparent processes for every user.

Warm Regards,
Team Dodo Payments

Rated 5 out of 5 stars

Great payment gateway

Great payment gateway, with a great customer support and ux.

21 May 2025
Unprompted review
Dodo Payments logo

Reply from Dodo Payments

Thank you so much for the kind words!

We’re thrilled to hear that you’re enjoying the experience with Dodo Payments, especially our customer support and UX. Your support means a lot to us and keeps us motivated to keep improving.

If there’s ever anything more we can do for you, we’re just a message away.

Team Dodo Payments

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