Working well so far. I’m able to add subscription products and receive payouts without issues. The support was great initially. However, the fees are quite high—transaction fees, payout fees, and taxe... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’m an indie builder from India, and finding a payment gateway that actually works here is a nightmare. Stripe isn’t available, and almost every other option either needs a registered company or... See more
Company replied
I'm a product agency owner and an indie builder and taking international payments from India is usually a pain. Most gateways need a registered company and a lot of paperwork, and Stripe is invi... See more
Company replied
Company details
Written by the company
Monetisation Engine for AI-native and SaaS businesses, launch and scale globally with payments, billing, and compliance built in. With Dodo Payments, you can: - Go global instantly: Accept payments in 220+ countries with 30+ local and global methods. - Bill however you want: Subscriptions, usage-based, and one-time payments out of the box. - Stay compliant automatically: VAT, GST, and Sales - Tax handled across 220+ countries. - Ship faster: Deliver digital products and services instantly with built-in fulfilment. - Grow with clarity: Real-time analytics on MRR, ARR, churn, and retention.
Contact info
8 The Green, STE A, Kent, 19901, Dover, United States
- reviews@dodopayments.com
- dodopayments.com
3.1
Average
113 reviews
Replied to 78% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Signing in on ios using link takes to…
Signing in on ios using link takes to browser instead of app.
No google login option like web app
24 January 2026
Unprompted review
Reply from Dodo Payments
Hi,
Thank you for sharing this feedback.
You’re right about the current iOS sign-in experience. Our team is actively working on improving the in-app authentication flow so sign-ins don’t redirect to the browser, and we’ve also logged this as a feature request internally based on feedback like yours.
We appreciate you calling this out. Input like this directly helps us prioritise fixes and improvements. If you have any additional context or suggestions, feel free to share them with us.
Team Dodo Payments
One of the Best Payment DX for SaaS Builders
DodoPayments is much easier to integrate than other SaaS payment providers. I had it integrated in about 20 minutes and shipped my app super fast. The developer experience is excellent—highly recommended for all builders and shippers.
22 December 2025
Reply from Dodo Payments
Hi,
Thank you for sharing your experience.
We’re glad to hear the integration was quick and that the developer experience helped you ship your app faster. Appreciate the recommendation, and if you ever need any help as you keep building, we’re here.
Team Dodo Payments
Dodo payments has help me to sell…
Dodo payments has help me to sell digital goods without any problem, as easy as generate the product and get a link to buy. Also, integrations are easy, options and dashboard are great and support, brutal.
21 January 2026
Unprompted review
Reply from Dodo Payments
Hi,
Thank you for sharing your experience.
We’re glad to hear that selling digital goods has been easy for you and that the product links, integrations, dashboard, and support have all worked well. If you ever need any help, we’re here.
Team Dodo Payments
Unnecessary GST charges
I don't see any reason why it manages/files taxes for me even when i am clearly not that big of a business. Unnecessary GST is being charged when there is clear limit of 20 Lakh for GST. And there is no way i can remove it.
1 January 2026
Unprompted review
Reply from Dodo Payments
Hi,
Thank you for sharing your concern.
As a global Merchant of Record, Dodo Payments is legally responsible for charging, collecting, and remitting applicable taxes based on the customer’s location, not the merchant’s turnover or business size.
This means GST can be applied to customer transactions even if your own business has not crossed the ₹20 lakh threshold.
GST is calculated on the total transaction value, collected from the customer, and remitted by Dodo Payments directly to the government as part of our statutory obligations.
The collected GST is our tax liability as the Merchant of Record and is deducted from the gross amount before payout to you.
If you are GST registered, you can report these sales using the payout invoice issued by Dodo Payments while filing your GST returns.
We understand this can feel unexpected, and we are happy to walk you through the details specific to your account.
Please reach out to us at support@dodopayments.com with your registered email, and our team will assist you.
Team Dodo Payments
The dodo experience was really good.
The dodo experience was really good.. got onboarded very quickly... integration was super smooth and as a developer that's what I liked the most.. it helped me ship my saas in just one week..
7 January 2026
Unprompted review
Reply from Dodo Payments
Hi,
Thank you for sharing your experience.
We’re glad to hear that onboarding was quick, the integration felt smooth, and that it helped you ship your SaaS so fast. If you ever need any help as you keep building, we’re here.
Team Dodo Payments
Highly recommend
Developer experience, end customer experience and the entire payment processing has been a charm to work with. Helped me monetise my product from month 1!
21 January 2026
Reply from Dodo Payments
Hi,
Thank you for the recommendation.
We’re glad to hear the developer experience, customer experience, and payment processing have worked well for you and helped you monetise from month one. If you ever need any help as you keep building, we’re here.
Team Dodo Payments
The Stripe Alternative That Actually Works in India
I'm a product agency owner and an indie builder and taking international payments from India is usually a pain. Most gateways need a registered company and a lot of paperwork, and Stripe is invite only for India.
Dodo Payments made this surprisingly easy for me. I didn’t have a registered business when I built my first product, just a working product, and I was still able to start accepting international payments.
Setup was quick, support was helpful, and payments worked smoothly.
If you’re a solo founder or indie builder in India trying to sell globally, Dodo Payments is definitely worth checking out.
9 January 2026
Reply from Dodo Payments
Hi,
Thank you for sharing such a detailed experience.
We’re really glad to hear Dodo Payments made it easier for you to accept international payments from India and that the setup and support worked smoothly for you. It’s great to know the platform helped you get started quickly without unnecessary friction.
Appreciate the recommendation, and if you ever need any help as you keep building and selling globally, we’re here.
Team Dodo Payments
Smooth migration from Stripe
Migrated my subscriptions from Stripe to Dodo Payments, and the process was much smoother than I expected. The migration flow was clear and easy to follow, and my existing subscriptions moved over without issues. It saved me a lot of time and effort.
8 January 2026
Reply from Dodo Payments
Hi,
Thank you for sharing your experience.
Great to hear the migration was smooth and that your subscriptions moved over without issues. We’re glad the process was clear and saved you time and effort.
If you ever need any help as you continue scaling, we’re here.
Team Dodo Payments
Launched a storefront in minutes
Used the Storefront feature from Dodo Payments when I needed a quick way to sell without building a full website. Setup was super fast. I added my products, shared the link, and it just worked. Simple, clean, and very developer-friendly.
2 January 2026
Reply from Dodo Payments
Hi,
Thank you for sharing your experience.
Great to hear the Storefront feature helped you launch quickly without needing a full website, and that the setup felt fast and developer-friendly. If you ever need any help as you add more products or scale, we’re here.
Team Dodo Payments
Dodo for the win
I discover the Billing SDK on Product Hunt and decided to give it a try. The setup was quick and it handled pricing and usage logic cleanly, which saved me a lot of time.
2 January 2026
Reply from Dodo Payments
Hi,
Thank you for sharing your experience.
Great to hear you discovered that the setup was quick and saved you time by handling pricing and usage logic cleanly. If you ever need any help as you keep building, we’re here.
Team Dodo Payments
Do not sign up for payment, impossible to cancel
Gaming referee uses dodo payment. I subscribed and am now unable to get it cancelled. I have tried numerous times by email and chat with no resolution. Update 1/20/26. I finally received communication and the issue was resolved.
5 January 2026
Unprompted review
Reply from Dodo Payments
Hi,
Sorry to hear about the trouble you faced while trying to cancel your subscription. We understand how frustrating that can be.
We’re glad to see from your update that the issue has now been resolved and that you were able to connect with our team.
If you need any further assistance, feel free to reach out, and we’ll be happy to help.
Team Dodo Payments
Easy to onboard and set up
Easy to onboard and set up, highly recommended
23 December 2025
Unprompted review
Reply from Dodo Payments
Hi,
Thank you for sharing your experience.
Great to hear the onboarding and setup were easy for you. Appreciate the recommendation, and if you ever need any help, we’re here.
Team Dodo Payments
Awesome Product
Amazing product, just love it how easy it is to integrate, amazing docs and support. Overall great product.
19 December 2025
Unprompted review
Reply from Dodo Payments
Hi,
Thank you for sharing your experience.
We’re glad to hear the integration was easy and that our docs and support have been helpful. Appreciate you taking the time to share this, and if you ever need any help as you build, we’re here.
Team Dodo Payments
Its hard to find a company like Dodo…
First Review: Its hard to find a company like Dodo these days, customer support is fast and helpful, everything just works as it should.
I found them a year ago and i cannot recommend them enough.
Last Review: Things have changed, you know the things you think "it will never happen to me" well they did that thing twice to me, imagine you see your balance increasing, business going well then out of nowhere you receive "refund initiated" then you see load of these emails...
All the sales you made gone instantly no warning no "lets sort this out".
This is how Dodo operates nowadays, before they were business oriented exceptional customer support now they don't care for the people who keep them in business.
Sad how they ruined such an awesome idea...
16 December 2025
Unprompted review
Reply from Dodo Payments
Hi,
We understand this situation felt sudden, especially given your earlier positive experience with us.
However, the actions taken were not arbitrary. The account was flagged for self-transactions, which are not permitted under the card network and compliance rules, regardless of intent. When such activity is identified, we are required to immediately stop processing and reverse recent transactions; this isn’t a discretionary decision.
We did communicate this via email, and this is a standard requirement followed by all payment providers operating under similar frameworks.
We genuinely value our merchants, but we also have to operate within strict compliance boundaries. The outcome here was driven by policy requirements, not a change in how we support our users.
Your account remains open for any compliant use cases.
Team Dodo Payments
Their customer support asks dumb…
Their customer support asks dumb questions even after everything mentioned in website, they hold payments for no reason their customer service is totally clueless what they are doing , they are just a bunch of people doing scam . They fail their business very badly
10 December 2025
Unprompted review
Reply from Dodo Payments
Hi,
We’re sorry to hear about your experience and appreciate you taking the time to share this feedback.
As a global Merchant of Record, Dodo Payments operates under strict compliance, risk, and regulatory requirements. From time to time, this means our team may need to ask follow-up questions or take certain actions to ensure everything is handled correctly. We do this to look after our customers, our merchant community, and the overall integrity of the platform.
We understand this may not be the outcome you were hoping for, but we need to ensure all merchants meet our compliance and risk guidelines. However, please note that we’d be glad to support any other ventures that align with our policies. We’re always here to help you launch the next one.
Warm regards,
Team Dodo Payments
If you dont want to loose your money…
If you dont want to loose their money dont deal with this company, They are fraudsters and liars all the good reports seen here on trustpilot are written by their staffs to push the previous Bad reports, I signed up july this year . and a custormer paid via their link1950# , after the payment went through they blocked it and claim the waiting time is 2 weeks after 2 weeks they push it to 120days. after 120 days they sent me mail that they ve seized the money even though I requested the money to be return to the custormer . it is 4 months they refused to send my money i have contacted their Embassy (Indian Embassy) in my country and report them to their country cyber crime unit. if you dont want to loose your money dont use their service, They are criminals they will do everything to blocked you on all social media if you try calling their attention . And keep sending premediated messages to your mail of the same contents. Now I received a reply on trust pilots that I did go against their policy.
But ( 1) why wait for a transaction to go through before excuses?
2) Genuine company will refund the sender but they rather sent me a mail stating that they will not either refund the money or sent to me. After lots of excuses. My Advise is they are fraudsters hidden behind computer In Indian. If you are lucky you get your first payout. If you know you are genuine refund the money and send me the receipts I will delete all my review.
8 August 2025
Unprompted review
Reply from Dodo Payments
Hi,
We understand your frustration, and we have already provided you with detailed information with respect to your activity on our platform that caused us to close your account.
To reiterate, this was because you were in explicit violation of our policies. This included attempted sales for precious metals and hardware products, which are not allowed through our platform.
We’ve communicated the reasoning and process to you in full, and there isn’t any further action we can take on this. We understand this may not be the outcome you were hoping for, but we need to ensure all merchants meet our compliance and risk guidelines. We take these actions to protect our customers, our merchants, and the overall safety of the platform.
Team Dodo Payments
Multi brands on one dashboard is kinda clutch
Added my other brand and everything stayed separate but easy to control. One login, two brands, zero chaos. Loved it.
3 October 2025
Reply from Dodo Payments
Hi,
Thank you for sharing your experience.
Great to hear the multi-brand dashboard helped you manage everything separately while keeping it easy to control. If you ever need any help as you add more brands, we are here.
Team Dodo Payments
Reply from Dodo Payments
Hi,
Thank you for the kind words. We’re glad to know your experience with Dodo Payments has been smooth. If you ever need any help or have suggestions, our team is here.
Team Dodo Payments
Quick onboarding
Tbh the experience has been top notch. I signed up on the platform and within 72 hours I was able to accept payments for my SaaS vertical. Highly recommended
12 November 2025
Reply from Dodo Payments
Hi,
Thank you for sharing your experience.
Great to hear the onboarding was quick and that you were able to start accepting payments within 72 hours. If you need any help as you keep growing, we are here.
Team Dodo Payments
dodo made it easy to launch my product…
dodo made it easy to launch my product worldwide with quick setup and good response
4 November 2025
Reply from Dodo Payments
Hi,
Thank you for the feedback.
Great to hear Dodo Payments made your worldwide launch easy with quick setup and responsive support. If you ever need help as you scale, we are here.
Team Dodo Payments
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