Doctor Care Anywhere Reviews 

1,200
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 211 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the service for its efficiency and convenience, highlighting the ease of booking same-day appointments and quick access to medical advice. People consistently commend the staff, describing doctors as knowledgeable, caring, and understanding, providing helpful advice and making them feel listened to. However, some customers noted issues with appointment reliability, such as doctors being late or not showing up, and encountered technical glitches with the website or app. Other reviewers reported poor customer support communication or experienced unhelpful consultations, with doctors rushing sessions or being unwilling to provide certain referrals.

What people talk about most

Service

People report positive experiences with service, often highlighting the kindness and understanding of... See more

Staff

Consumers generally report positive experiences with staff, highlighting doctors and practitioners as kind,... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with many expressing significant dissatisfaction... See more

User experience

Customers consistently note positive experiences with user experience, praising the ease of use for the app... See more

Booking process

Reviewers express satisfaction with the booking process, highlighting its ease and efficiency. Customers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Thank you so much! My experience was great and my doctor Farida Mirza is absolutely amazing! The only reason I took off one star is because the doctors take a LONG time to log in and I have been left... See more

Company replied

Rated 5 out of 5 stars

Once we had got round the Internet issues the appointment went really well The ENP said she would refer me to a consultant who I am seeing next week! My dr surgery said 6 weeks wait before they c... See more

Company replied

Rated 5 out of 5 stars

Appointment was easy to make (once i'd complete the entire sign up process) and the doctor was on time with my phone appointment. Doctor listened carefully to my complicated issue and gave great advi... See more

Company replied

Rated 5 out of 5 stars

I’m really pleased with the outcome and happy with how the video call went as being hard of hearing I prefer face to face l The Doctor was extremely helpful felt at ease with her , was prompted quit... See more

Company replied


Company details

  1. General Practitioner
  2. Online Pharmacy

Written by the company

At Doctor Care Anywhere, we make it easy for you to book a same day appointment with our qualified GPs, 365 days a year, via a high-quality video on your browser, our app, or by telephone.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
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3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.3

All reviews

(1,200)

192 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing service

Amazing service, listened, comprehensive and referral that was needed was made.

14 April 2026
Unprompted review
Doctor Care Anywhere logo

Reply from Doctor Care Anywhere

Hi there,

Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.

Kind regards,
Early Resolution Team
Doctor Care Anywhere

Rated 5 out of 5 stars

Excellent service easy

Excellent service easy, great knowledge and support plus emphatic and professional approach

25 March 2026
Unprompted review
Doctor Care Anywhere logo

Reply from Doctor Care Anywhere

Dear Teresa,

Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.

Kind regards,
Early Resolution Team
Doctor Care Anywhere

Rated 5 out of 5 stars

Brilliant service

7 April 2026
Unprompted review
Doctor Care Anywhere logo

Reply from Doctor Care Anywhere

Dear Jenny,

Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.

Kind regards,
Early Resolution Team
Doctor Care Anywhere

Rated 5 out of 5 stars

I urgently required to speak to a…

I urgently required to speak to a medical professional and I used the "Doctor care anywhere" app. The Dr who I spoke to was very knowledgeable, sympathetic and caring. I thank the Dr at hand for her support.

4 March 2026
Unprompted review
Doctor Care Anywhere logo

Reply from Doctor Care Anywhere

Thank you for your lovely feedback. We’re glad you were able to access timely care and that our clinician provided knowledgeable, compassionate support when you needed it. We’ll be sure to share your kind words with the team.

Early Resolution Team
Doctor Care Anywhere

Rated 5 out of 5 stars

A great service provided

A great service provided with a follow up appointment.

26 March 2026
Unprompted review
Doctor Care Anywhere logo

Reply from Doctor Care Anywhere

Thank you for your kind feedback, Molly. We’re delighted to hear that you had a positive experience with our service and that the follow-up appointment met your expectations. Providing attentive, high-quality care and ongoing support is very important to us, so it’s great to know we delivered on that for you.

We appreciate you taking the time to share your experience, and we look forward to supporting you again in the future.

Best regards,
Early Resolution Team
Doctor Care Anywhere

Rated 5 out of 5 stars

Excellent and knowledgeable much better…

Excellent and knowledgeable much better than GP practice and so much easier to get an appointment

21 March 2026
Unprompted review
Doctor Care Anywhere logo

Reply from Doctor Care Anywhere

Dear Hari,

Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.

Kind regards,
Early Resolution Team
Doctor Care Anywhere

Rated 2 out of 5 stars

Poor after service

Good online appointment and then when trying to approve the referal and could not log in, emailed the help team and over a week ago and no reply, very poor after service.

19 March 2026
Unprompted review
Doctor Care Anywhere logo

Reply from Doctor Care Anywhere

Deaer Benjamin,

Thank you for taking the time to leave your review. We are sorry to hear about your experience whilst using Doctor Care Anywhere. Your feedback is valuable in ensuring we provide a high standard of care to all patients and enable us to identify areas of improvement.

We have sent you a request for further information to ensure your feedback can be investigated. Please can you reply within 3 days with this information. If you need to discuss your concerns urgently, please contact our Patient Experience team on 0330 088 4980. Doctor Care Anywhere

Kind regards,
Early Resolution Team
Doctor Care Anywhere

Rated 5 out of 5 stars

Fantastic service many thanks

Fantastic service many thanks

17 March 2026
Unprompted review
Doctor Care Anywhere logo

Reply from Doctor Care Anywhere

Dear Graeme,

Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.

Kind regards,
Early Resolution Team
Doctor Care Anywhere

Rated 5 out of 5 stars

Much quicker than a GP appointment

Much quicker than a GP appointment
Little difficult to know which doctor to pick, a little tresume would help
However Dr Nicole Carlish listend well, understood my concern and offered good advice

26 March 2026
Unprompted review
Doctor Care Anywhere logo

Reply from Doctor Care Anywhere

Dear Mike,

Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.

Kind regards,
Early Resolution Team
Doctor Care Anywhere

Rated 5 out of 5 stars

Great service

Great service. Friendly and professional doctor who answered my questions and made a sensible diagnosis and recommendations.

27 March 2026
Unprompted review
Doctor Care Anywhere logo

Reply from Doctor Care Anywhere

Dear Chris,

Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.

Kind regards,
Early Resolution Team
Doctor Care Anywhere

Rated 5 out of 5 stars

Excellent service

I used this service in desperation as my own GP practice wouldn’t give me an appointment to discuss an ongoing case. The Doctor Care system was easy to navigate and punctual. The Doctor was so professional and empathetic. She listened carefully and advised that I should be seen by a clinician asap, so we agreed I should attend my local urgent treatment centre. This advice was absolutely spot on and gave me the confidence that I was doing the right thing. I am so glad I used Doctor Care Amywhere. It is first rate.

24 March 2026
Unprompted review
Doctor Care Anywhere logo

Reply from Doctor Care Anywhere

Dear Gillian,

Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.

Kind regards,
Early Resolution Team
Doctor Care Anywhere

Rated 3 out of 5 stars

Too many restrictions to prescibe

The Doctors or clinicians are overall helpful but unfortunately their hands are tied often unable to prescribe vital meds.

27 March 2026
Unprompted review
Doctor Care Anywhere logo

Reply from Doctor Care Anywhere

Dear Kenneth,

Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.

Kind regards,
Early Resolution Team
Doctor Care Anywhere

Rated 5 out of 5 stars

The doctor was very thorough

The doctor was very thorough, clear and friendly, gave good positive advice and eliminated any serious problems which was good.

24 March 2026
Unprompted review
Doctor Care Anywhere logo

Reply from Doctor Care Anywhere

Dear Keith,

Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.

Kind regards,
Early Resolution Team
Doctor Care Anywhere

Rated 5 out of 5 stars

Absolutely brilliant i have alot of…

Absolutely brilliant i have alot of health problems that have just been left to get worse, i made an appointment with one of the doctors and I cannot believe how caring and understanding the doctor was. I now have an appointment coming up to see a stroke specialist thankyou so much for helping me

26 March 2026
Unprompted review
Doctor Care Anywhere logo

Reply from Doctor Care Anywhere

Dear Terri,

Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.

Kind regards,
Early Resolution Team
Doctor Care Anywhere

Rated 5 out of 5 stars

Doctor very gave good advice and was…

Doctor very gave good advice and was understanding

21 March 2026
Unprompted review
Doctor Care Anywhere logo

Reply from Doctor Care Anywhere

Dear Delussey,

Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.

Kind regards,
Early Resolution Team
Doctor Care Anywhere

Rated 5 out of 5 stars

Professional and helpful

The doctor i spoke to was amazing, checked the issue I was having. Was very professional and helpful. Gave more explanations that my own A &E department. Due to guidance from person I spoke to I subsequently went back to A & E and got a correct diagnosis.

15 March 2026
Unprompted review
Doctor Care Anywhere logo

Reply from Doctor Care Anywhere

Dear Simon,

Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.

Kind regards,
Early Resolution Team
Doctor Care Anywhere

Rated 5 out of 5 stars

The whole process worked very smoothly

The whole process worked very smoothly. My zoom meeting with a physiotherapist was on time. He was professional, helpful and I found the whole experience very good indeed!

14 March 2026
Unprompted review
Doctor Care Anywhere logo

Reply from Doctor Care Anywhere

Dear Caron,

Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.

Kind regards,
Early Resolution Team
Doctor Care Anywhere

Rated 5 out of 5 stars

Same day appointments for a physio and…

Same day appointments for a physio and a GP, both excellent.

Very convenient and timely.

23 January 2026
Unprompted review
Doctor Care Anywhere logo

Reply from Doctor Care Anywhere

Dear David,

Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.

Kind regards,
Early Resolution Team
Doctor Care Anywhere

Rated 5 out of 5 stars

Great Service

Efficient, Professional, Caring and Friendly…

14 March 2026
Unprompted review
Doctor Care Anywhere logo

Reply from Doctor Care Anywhere

Dear Jason,

Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.

Kind regards,
Early Resolution Team
Doctor Care Anywhere

Rated 5 out of 5 stars

Doctor care anywhere

Doctor care anywhere is an absolutely great service offered to me by AXA my health insurer considering the waiting times at NHS. Their customer was great n they helped me with downloading the App n quick setup that helped me book my appointments. I was surprised that they have a list of practitioners available at all times. The GPs Dr. Revati n Dr. Alvin both were excellent. They patiently heard by issue, provided me solutions n gave some advice to manage my RA condition whilst my wait for my next course of action. Unlike NHS specialists that have preconceived notions about the notes on file, don’t return your call and even don’t follow for your main chronic condition but rather concentrate on flu jabs etc which is irrelevant. The GP notes was also updated by the doctor the same day which you can view on the App n u get an email notification and will be linked to my insurer that helped me to get quick treatment. Thank you Doctor care anywhere atleast there is hope to be seen anytime when needed the most.

12 March 2026
Unprompted review
Doctor Care Anywhere logo

Reply from Doctor Care Anywhere

Dear Jen,

Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.

Kind regards,
Early Resolution Team
Doctor Care Anywhere

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