The GP Service Reviews 1,242

Great service and very helpful

Very helpful

On bank holiday Saturday my husband discovered a rash had come up around a tick bite he had sustained walking in Spain 2 weeks ago. Knowing it was high risk for Lyme disease I knew we had to get antibiotic therapy started ASAP. Unwilling to face an extended A&E or walk in centre wait I found this service on Google. Within 2 hours he had a video consultation and a prescription for antibiotics which we managed to get before the pharmacies 1pm closure. The price was very reasonable and we managed to enjoy the plans we had made for the day. Brilliant!

Fantastic service as always

Not a very professional company. They will make a prescription. Then the pharmacy will be out of stock. Then they will try to charge you for a rewrite. They also take a reaaally long time to approve so the meds are often out of stock by the time it’s done. Very sneaky behaviour

Excellent service as usual

Short notice appt for repeat prescription that would have taken a week on NHS but needed quickly on a Saturday. Excellent service. I got more holistic advice about my health condition in one phone call than I have had in 15 years of GP care. Prescription arrived immediately, took to small Boots store locally who processed with no issue. Could not be more impressed. Thank you.

SCAM! Booked a call with a GP but ended up getting a call from a pharmacist. When declined the call as I needed a feedback from an actual doctor, she hang up and refused to reimburse me. STAY AWAY

Had a few issues but all got sorted in the end up thanks too Louise and sharkia

Thanks

Overall amazing experience

Used the service quite a few times when unable to get a GP appointment . Works well, prescription comes through if required in a timely email. Only issue - and we’ve had this a few times - is the pharmacists sometimes have problems with the system for giving them the prescriptions. Usually to do with log in or their misunderstanding of the process. Twice our local pharmacy in Scotland had to give up after a number of attempts which kept sending OTP codes to my phone which didn’t tie up with the system tidily - they could see the prescription but couldn’t capture it for their records - however they kindly dispensed anyway.

GPs are great, system a little clunky perhaps. But will continue to use as it’s a great concept.

Also would like to add that the support staff - when we contacted them - were polite, professional and prompt in checking things for us. Well done.

Dr. Angeliki lacks compassion, takes and aggressive tone and conducts assessments with inaccurate information

Staff very helpful

Louise is so helpful and the Dr's are very professional and supportive.
Prescription processed Friday and delivered within 24rs.
Best service!
Thank you for your continued support.

Very good service, quick, convenient and helpful

Made appointment to discuss chest pain over many months. Paid them £69 but they didn’t turn up for the appointment. I contacted them and said they wanted to cancel the appointment as I need to go to the “emergency room” without even seeking me. Wasted an hour.

Total time wasters more likely to cause you ill health than offer you solutions.

Everything from start to finish went easily & smoothly.

Hassle free on time