I am extremely disappointed with this service. It did not meet my expectations at all. Customer service was also unhelpful and slow to respond. I had to wait a long time just to get a simple answer... See more
Company replied
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I am extremely disappointed with this service. It did not meet my expectations at all. Customer service was also unhelpful and slow to respond. I had to wait a long time just to get a simple answer... See more
Company replied
I needed to completely modified previous review. There was miscommunication email problems and despite answers were sent to me I have not received any. Finally customer service from DELL'OGLIO reach... See more
Company replied
I am very very impressed by the shipment, product packaging, and product. I not only received exactly what I ordered, the company previously answered a question I had about the item within 24 hours,... See more
Company replied
If you’re considering doing B2B with this company, please don’t. I had a terrible experience. They sold me fake products and refused to refund me after I found out. Their entire process is slow a... See more
Doboutique is not just a simple e-commerce, but also a proposal of style, lifestyle and mood. A website to get inspired, to find the best self-expression. Enjoy a unique shopping experience!
Italy
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Replied to 23% of negative reviews
Typically replies within 1 week
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Very disappointing experience.
I requested a refund and contacted customer service multiple times by email, but I have received absolutely no response. The lack of communication is frustrating and feels very unprofessional.
I would not recommend buying from this company unless they improve their customer support and after-sales service.
I am disappointed with this service(poor answer my question of product i bought.
. can't trust that they sell real products.
It seems I can’t reach your customer service.
Are they actually working?
Do you even have a customer service representative?
This company is forcibly removing honest reviews to manipulate their overall rating. To make matters worse, their customer support is completely unreachable. It’s clear they are trying to hide the truth through review manipulation.
If you’re thinking about doing B2B with this company, I strongly advise against it. My experience was extremely disappointing they sold me counterfeit products and refused to issue a refund once I discovered this.
Their entire process is inefficient and error-prone, from ordering to verifying product origin, communication, and follow-up. This raises serious concerns about either their competence or their honesty.
I cannot, under any circumstances, recommend working with this seller. They are unreliable and not fit for any long-term business partnership.

Reply from Doboutique
You are now pretending there was no order
It is Longchamp.
You sold fake products.
--------------------------------------
Is this store an authorized seller?
The item I received was counterfeit product.
Please be careful when purchasing.

Reply from Doboutique
I am extremely disappointed with this service. It did not meet my expectations at all.
Customer service was also unhelpful and slow to respond. I had to wait a long time just to get a simple answer, and my issue was not properly resolved.
Overall, this was a waste of money. I would not recommend this to anyone and definitely will not purchase again.

Reply from Doboutique
Selling Fake Products I bought an item thinking it was authentic, but it’s a clear counterfeit. The quality is terrible and it's definitely not the real deal. Save your money and do not buy from this site.
i had very disappointing experience with this place. i would not recommend this business to anyone. Be careful before making any payment.
If you’re considering doing B2B with this company, please don’t. I had a terrible experience. They sold me fake products and refused to refund me after I found out.
Their entire process is slow and inaccurate, from purchasing to confirming the country of origin, communication, and feedback. This is a huge red flag, showing that they either have no idea what they’re selling or are being intentionally dishonest.
I absolutely cannot recommend this seller. They are unreliable and not suitable for any long-term business relationship.
Buy a suit worth close to 1500 eur from them through Farfetch platform. The delivery was very fast but there’s a rip in the seams of the lining in the left sleeve:(( Common, with that price at least the seams should be more decent.

Reply from Doboutique
Good afternoon! I would like to make a return, my order is 2324, I need a return form, no one is responding!

Reply from Doboutique
Very good communication, everything went great, thank you and great goods

Reply from Doboutique
Great customer support, very helpful, professional and nice! The shoe box was beautifully packed - I had never seen it before. It was a real pleasure, thank you!

Reply from Doboutique
Very pleased with this retailer, they always provide a quality service and delivery is very quick, that why I always come back to shop more with them would highly recommend and I’ll be back very soon 5****
The selection of clothes and accessories on the webshop is beautiful. The communication and shipping was fast and the package was very nicely wrapped. Overall a very god shopping experience.

Reply from Doboutique
We visited the Palermo store, where we were welcomed by the staff. They acted just like hosts, we felt at home.
The clothing suggestions were expert but also sincere, very professional. Of course we will recommend the shop, the staff and the brand to all we know.

Reply from Doboutique
I have ordered a suit at DO that unfortunately doesn‘t fit me. I wanted to return it according to their return policy but unfortunately my mail got stuck in their spam-folder. So be aware of that possibility if you don‘t hear back. Since then, they have been very helpful and regularly in contact to make the return process as easy as possible.

Reply from Doboutique
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