DM & Co. Homes Reviews 

524
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 80 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly approach, often going above and beyond to provide support. Many highlight the exceptional service, noting how the team makes complex processes easy and stress-free. Reviewers appreciate personalized attention and clear, honest advice received throughout their interactions. Communication is consistently prompt, precise, and excellent, keeping customers well-informed at every stage. The team's efficiency and quick response times ensure queries are sorted swiftly. This dedication results in a reliable, smooth user experience, leading many to highly recommend the company.

What people talk about most

Staff

Clients share positive opinions on staff, consistently highlighting their professionalism, helpfulness, and... See more

Service

Users describe positive interactions with service, consistently highlighting the professionalism, efficiency,... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the responsiveness, professionalism,... See more

User experience

Customers consistently note positive experiences with user experience, with many describing it as... See more

Response time

Reviewers highlight positive aspects of response time, consistently praising the quick and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was told selling your house can be seriously stressful so i was over the moon with how our experience panned out. Ann was such a pleasure to deal with from start to finish. She sold our house before... See more

Rated 5 out of 5 stars

Ann, Victoria and Emma were extremely helpful throughout the process, we couldn’t thank them enough for all their hard work in getting our property sold and looking for our onward move. They gave grea... See more

Rated 5 out of 5 stars

From the start renting our property to now, we have received an excellent level of service from all of the staff members who have assisted us. From the initial meetings with Gabrielle and Evie to the... See more

Rated 5 out of 5 stars

DM&Co. have been amazing the whole time through my partner and I’s first rental experience. Our initial agents Evie and Chiara were so kind and understanding, taking extra care to explain things to us... See more


Company details

  1. Real Estate Agents

Written by the company

DM & Co. Homes offers an exciting and different approach to selling your property, launched in January 2014 'DM & Co.' are on hand to take your calls from 9am - 5:30pm, 6 days a week! Our unique and different approach allows us to focus on the things that are important to you and continues to set us apart from our competition. DM & Co. Homes is Solihull's fastest growing independent estate agency.


Contact info

4.9

Excellent

TrustScore 5 out of 5

524 reviews

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4.9

All reviews

(524)

78 reviews in the last 12 months

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Rated 5 out of 5 stars

Definitely Solihull's Favourite Agent!

We were first time buyers and must say were very lucky to have Ann Wood and DM&Co. in the house buying journey.Right from the start to the completion they were so amazing through out- kept us fully informed at all stages,were very transparent,honest and professional, very trustworthy I would say. We were truly delighted with the overall experience.
Will definitely recommend Ann and DM&Co to future buyers and sellers. They are definitely Solihull's Favourite Agent.

26 July 2024
Unprompted review
DM & Co. Homes logo

Reply from DM & Co. Homes

Thank you Amod for your kind words. We’re delighted to have helped you and wish you all the very best moving forward in your new home. Please shout if you ever need anything! Best, Dominic

Rated 5 out of 5 stars

Brilliant estate agent


DM and co were the agents for selling my property in Solihull.From the outset we were looked after by Ann Wood and i can say she did a first class job from the start.She gave us advice and guided us through the whole experience always keeping us up to date with what was going on.
I would recomend this company to anybody who is thinking about selling thier property my experience was first class

28 August 2024
Unprompted review
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Reply from DM & Co. Homes

Thank you Carole! Ann is a fantastic team player and I am so pleased to read such a positive review. Thank you for putting your trust in DM & Co. - all the very best, Dominic

Rated 5 out of 5 stars

Amazing amazing amazing from start to…

Amazing amazing amazing from start to finish!
The best estate agents in solihull and I should know as I've dealt with a few.
Ann was absolutely fantastic with all of it. I couldn't have asked for anything more from her and her team. I fully recommend DM&CO. Right from the start when Lisa came out to my property and talked things through with me to the photographer whose photos were amazing and then Ann looking after me all the way through right to the very end! Well done DM&CO. You're the best!!!!

30 August 2024
Unprompted review
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Reply from DM & Co. Homes

If Carlsberg did reviews…
Thank you so much Louise - I can’t wait to share this with the team! All the very best, Dominic 🙌🏻

Rated 5 out of 5 stars

Excellent service - thoroughly recommend!

DM & Co made the process of moving house as painless as it could be. I am very grateful to Peter, Ann, Evie and particularly Victoria who have worked tirelessly to make sure things were dealt with sensibly and quickly. They have been brilliant communicators and really took the initiative to get things moving when the chain looked like breaking down. I cannot recommend them highly enough.

31 July 2024
Unprompted review
Rated 5 out of 5 stars

Clear communication and very friendly

My experience with DM&Co has been amazing, I have been looked after by Victoria and Julie who have been extremely helpful and have always made time to answer/find out any answers to questions I’ve had. I’m the first time buyer so I have needed a lot of advice and help, both Julie And Victoria have been amazing, and it’s really easy to get in touch with the whole team at DM&Co.
I’d recommend highly!
I can honestly say that if it wasn’t for the phenomenal communication at DM&Co that I would’ve pulled out of my first home as my solicitors were so unhelpful.

5 August 2024
Unprompted review
Rated 5 out of 5 stars

Great letting agent with local knowledge

Great experience dealing with the agents from DM and Co. Part of the reason for initial enquiry was due to their reputation in the area and also award winning which made me think they might have that large company, non personal feel but I can say it was the opposite and the team were very professional with lots of knowledge but still provided a personal touch that gave me confidence to give them the property to market and the whole process has been great from start to finish.

8 June 2024
Unprompted review
Rated 5 out of 5 stars

Professional, passionate and friendly service

After a few weeks of the house initially being on the market we changed estate agents to DM and Co. and are so pleased we did so. A big thank you to Ann for marketing and selling our mother’s house. Nothing was ever too much trouble, she always responded to our calls and queries expeditiously, sometimes out of hours. Ann always kept us informed and updated throughout the whole selling journey, as well as providing sensible and honest advice from the very outset. We certainly benefitted from her professional, passionate, and committed approach. Emma and the wider Shirley team were always on hand, they too were professional, diligent and friendly at all times – thank you. We have no hesitation in recommending DM and Co.

26 July 2024
Unprompted review
Rated 5 out of 5 stars

DM&Co Thank you..

Just like to Say Julianne at DM&Co has provided me with real Customer support, due to Julianne’s perseverance I finally got a tricky issue with my property resolved. Old school customer service and massively appreciated.

22 July 2024
Unprompted review
Rated 5 out of 5 stars

A great experience with DM & Co.

A great experience with DM & Co.
From the first initial meet up Chiara together with Evie have made renting our Annexe easy and stress free.
I feel like we have received good service and good advice throughout with quick communication and a freindly smile throughout.
All in all a very pleasurable experience

23 July 2024
Unprompted review
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Reply from DM & Co. Homes

Thank you Ed - much appreciated, very pleased that we could help. Best, Dom

Rated 5 out of 5 stars

Well what a turnaround

Well what a turnaround. I live in a different area to my Dad and have heard nothing but stress over problems not being rectified with his rental property. I have recently been in touch with Julianne from the office and the communication has been amazing. Things getting sorted, if they can't be sorted - regular updates - and that's all you want so you are not left in the dark. Thank you Julianne - can't recommend you and your company enough now. You are a superstar. I am now looking forward to sleeping at night :-)

19 July 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant service and advice

Brilliant service and advice from Julianne. Been with a number is agents in my time and great to have someone so friendly, knowledgeable and helpful. Property management team are great here and really appreciated the effort.

18 July 2024
Unprompted review
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Reply from DM & Co. Homes

Thank you CC. I’m really pleased that you are happy with the service delivered by the lettings team - it really means a lot 😊

Rated 5 out of 5 stars

Highly recommended

Fantastic and efficient service, really friendly team - with special thanks to Amy who is extremely pleasant to deal with and was always on hand to deal with any queries. Thank you so much.

12 July 2024
Unprompted review
Rated 5 out of 5 stars

Really impressed

I did research before choosing my estate agent.
Personally I would recommend DM and Co. Chiara dealt with my property and she is a real asset to the company.
Professional, efficient and reliable - exactly what you need when finding a suitable tenant. I was really impressed with the swift process and promptness to getting the right tenant (within 7 days from advertising to moving in!)

26 June 2024
Unprompted review
Rated 5 out of 5 stars

Our experience with DM & Co is good.

Our experience with DM & Co is good.
It is our first time to buy a house and we have no idea of how the process would be. Our main contact Ann Wood is leading us through the whole process. She is a super coordinator to follow up the status for us. Highly recommend.

16 May 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic Experience With DM & Co. Homes

Amy Carstairs was extremely responsive and helpful in the purchasing process of our first home at the start of this year, even when the process was complicated by the previous owners lack of urgency when it came to moving out! Can't recommend DM & Co. enough for your house purchasing needs!

5 January 2024
Unprompted review
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Reply from DM & Co. Homes

Thank you so much Craig - it is never straightforward, but I am pleased to hear that your purchasing needs were satisfied! All the very best, Dominic

Rated 5 out of 5 stars

Brilliant service from start to finish!

Dm&co have been great from start to finish… Ann wood found us a home and recommended us to view before we even seen a photo. Ann knew what we was looking for and couldn't of picked us a better home! 10/10 all round.

24 May 2024
Unprompted review
Rated 5 out of 5 stars

From Lettings to Sales - 10/10

Being new to the area, we started looking at rental properties. when a sale property came on the market that we liked and we viewed, from the lettings team, sale viewing, progressing, closing the experience was brilliant, I dealt with also all the team from Chiara, Ann, Victoria, Alex, Evie and the rest of the team (and apologies if I have missed anyone), 10/10 on comms, updates, and progressing the transaction, and understanding our needs and requirements,

22 May 2024
Unprompted review
Rated 5 out of 5 stars

Great Service

Great service throughout what was unfortunately a lengthy exercise no fault of DM&Co.
First accepted offer was frustrated by purchaser not being able to complete for various reasons despite repeated chasing for answers by DM&Co.
Following their advice remarketed and revised sale completed in good time being kept informed throughout on sale progress.
Thanks to Ann Wood and the rest of the team for their excellent work and hesitation in recommending DM&Co to others.

21 May 2024
Unprompted review
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Reply from DM & Co. Homes

Thank you Stephen - so pleased that we got there in the end! Best wishes, Dominic

Rated 5 out of 5 stars

Excellent service great team

Our experience with DM&CO from start to finish was excellent. Our main contact Ann Wood was very professional and guided us through our sale and purchase of our new home , going above and beyond to make the experience as stress free as possible. The rest of the team were always very accommodating and helpful whenever we needed to contact DM&CO with any questions. We would recommend DM&CO ,Ann Wood and the rest of the team for there excellent customer service

16 May 2024
Unprompted review
Rated 5 out of 5 stars

What a fabulous team!

What a fabulous team!
Whilst ours was a straight forward sale as there was no chain, that does not take away the professionalism of the team at DM&Co.
I was kept constantly updated with the progress of the sale and completion day went without a problem.
Thank you to all involved, would highly recommend this company to handle your house sale.

10 May 2024
Unprompted review

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