DM & Co. Homes Reviews 

523
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 80 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly service, often highlighting their dedication to going above and beyond. The service provided is frequently described as excellent, with many appreciating the smooth process, clear explanations, and proactive communication throughout their property transactions. Reviewers are particularly impressed with the quick response times and the efficient handling of queries, which contributes to a less stressful user experience. Many people felt well-supported and informed, with staff providing honest advice and regular updates, making them highly recommend the company.

What people talk about most

Staff

Clients share positive opinions on staff, consistently highlighting their professionalism, helpfulness, and... See more

Service

Users describe positive interactions with service, consistently highlighting the professionalism, efficiency,... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the responsiveness, professionalism,... See more

User experience

Customers consistently note positive experiences with user experience, with many describing it as... See more

Response time

Reviewers highlight positive aspects of response time, consistently praising the quick and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was told selling your house can be seriously stressful so i was over the moon with how our experience panned out. Ann was such a pleasure to deal with from start to finish. She sold our house before... See more

Rated 5 out of 5 stars

Ann, Victoria and Emma were extremely helpful throughout the process, we couldn’t thank them enough for all their hard work in getting our property sold and looking for our onward move. They gave grea... See more

Rated 5 out of 5 stars

From the start renting our property to now, we have received an excellent level of service from all of the staff members who have assisted us. From the initial meetings with Gabrielle and Evie to the... See more

Rated 5 out of 5 stars

DM&Co. have been amazing the whole time through my partner and I’s first rental experience. Our initial agents Evie and Chiara were so kind and understanding, taking extra care to explain things to us... See more


Company details

  1. Real Estate Agents

Written by the company

DM & Co. Homes offers an exciting and different approach to selling your property, launched in January 2014 'DM & Co.' are on hand to take your calls from 9am - 5:30pm, 6 days a week! Our unique and different approach allows us to focus on the things that are important to you and continues to set us apart from our competition. DM & Co. Homes is Solihull's fastest growing independent estate agency.


Contact info

4.9

Excellent

TrustScore 5 out of 5

523 reviews

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4.9

All reviews

(523)

76 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

After a long and drawn out process for…

After a long and drawn out process for ourselves and our buyer, we finally exchanged and completed the week before last. I would particularly note the professionalism and support from Ann and Victoria who both kept us informed and politely chased the process with all involved parties.
It is a relief to be finally in our new home and we look forward to spending our first Christmas rediscovering possessions that have been boxed and waiting to be moved over a lengthy period of time.
Thanks to all who supported us.
Steve

24 December 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant experience buying a home!

We purchased a home through DM&Co Shirley and the service they provided was brilliant. They were always on the other end of the phone; nothing was too much trouble for them and the staff were so lovely. Thanks in particular to Victoria and Emma who helped with the process of our purchase and were informative all the way through ☺️

4 December 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional Service and a Smooth House Purchase Experience!

I recently purchased my house through DM & Co Estate Agents, and I couldn't be happier with the service provided. From start to finish, they were exceptionally friendly, professional, and efficient. The team was highly organized, ensuring that the entire process was smooth and stress-free. Their quick response times and attention to detail truly stood out. I would definitely use their services again and highly recommend them to anyone looking to buy or sell a property. A fantastic agent!

28 November 2024
Unprompted review
Rated 5 out of 5 stars

Ann is just wonderful

Ann is just wonderful. She supported the entire process of our house sale - which was stressful - day and night, and communicated fabulously well. If I was selling another house near Solihull I'd definitely be asking for Ann again!!!

29 November 2024
Unprompted review
Rated 5 out of 5 stars

Above and beyond

Amy went above and beyond in working to get this sale through. A long struggle and took a lot of negotiation with solicitors, management company and discussions with buyer and seller but we got there. Thanks so much.

4 December 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service all round

We were delighted with the professional service received from the team at DM & Co, Cranmore. Peter has a wealth of experience, he gave us impartial, realistic and up to date advice in advance of putting our property on the market. Ann Wood, Emma Chance and the team including Amy and Victoria provided great communication and progression throughout the sale process, maintaining continuity within the team. As a result any queries were quickly resolved and everything was completed smoothly within very reasonable timescales. This provided reassurance during a difficult, stressful time for our family. Great quality service, highly recommended. Many thanks to you all.

12 November 2024
Unprompted review
Rated 5 out of 5 stars

From initial contact Ann worked…

From initial contact Ann worked tirelessly on helping us achieve the purchase of our “forever” home.
We had a few hiccups with the sale of our previous home, but Ann’s regular contact with us and her client allowed that bit of extra time to finalise our own deal.
The entire process from offer, offer accepted, exchange to complete took us just 8 weeks!
Yes the chain was short, but Ann took onboard all parties desire to move as quickly as possible….and helped make it happen.
We have been in our new home for just under a week, and we love it. We even had the pleasure of meeting the last owners, who explained they were previously on with a different agent, and wished they had used DM&Co from the start…..but hindsight is a wonderful thing.
Ann, I will miss our chats.
Thank you so so much, you are a credit to your team.

20 November 2024
Unprompted review
Rated 5 out of 5 stars

Such a pleasant and professional…

Such a pleasant and professional company to deal with. Recently bought a house through them. They responded quickly to any questions, were very efficient and helped make buying a new home a lot less stressful. Thoroughly recommended.

12 November 2024
Unprompted review
Rated 5 out of 5 stars

Victoria and Julie have been amazing…

Victoria and Julie have been amazing all the way through the purchase. It has been painful but through no fault of their own. I must have totally frustrated them to the max but nothing was to much for them. Absolutely amazing and lovely people to deal with.
If I ever sell the flat it will be with them. Thank you for sticking with it

25 November 2024
Unprompted review
Rated 5 out of 5 stars

Perfect experience selling my late Moms bungalow

Perfect experience selling my late mom’s lovely bungalow through D&M. From the valuation and exceptional marketing to the expertise and professionalism of Ann’s handling of its quick sale at its asking price. The management and communication of the chain to a successful completion is where most agencies tend to fail from my experience, but Ann and her team gave me complete confidence they were up to date with the current situation and their communication was superb! Thank you D@M too for supporting me through a very sad time losing my mom and selling her home.

22 November 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Service from DM & Co.

DM & Co is a very pleasant company to deal with. Ann Wood, in particular, made the whole process of selling our house as smooth and as seamless as possible.
From the first viewing to the date of completion took 12 weeks.
Once the offer was accepted, it took 8 weeks to complete the sale which I think is impressive in the current climate.
Ann is a good communicator and has a warm personality. She was always available to answer any queries.
Peter and Victoria were helpful too.
Thank DM & Co for helping us to sell our house. We received an excellent service.

20 November 2024
Unprompted review
Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish, this was our 1st house purchase from DM&Co. & would highly recommend to anyone looking to sell their property.
Rav from our first meeting was professional & very knowledgeable, & chased solicitors on a regular basis to make the purchase as swift as possible.
From initial viewing on site to exchange & completion was only 5 weeks !
Thanks for all your efforts Richard Graddon

15 November 2024
Unprompted review
Rated 5 out of 5 stars

Victoria and Anne where very good…

Victoria and Anne where very good always on the end of the phone if I had any question I needed answered also they helped me get through selling my house so easy for me I so grateful for all their help they gave me, well done DM&CO team brilliant service, would recommend them

15 November 2024
Unprompted review
Rated 5 out of 5 stars

Refreshing approach to property management

Decided to utilise the services of DM&Co due to becoming increasingly frustrated by the service offered by another company and so far it couldn’t have gone better.

Massive thanks to Chiara and the DM&Co team.

8 November 2024
Unprompted review
Rated 5 out of 5 stars

Wonderful Service

A very supportive service received in selling our home. From the beginning of the process right through to completion the team were on hand to guide and follow up to make this process as easy as possible. Ann Wood took the lead for us and was wonderful, and the wider team were always on hand to answer our questions which were many after living in our home for over 50 years. A super service received.

10 September 2024
Unprompted review
Rated 5 out of 5 stars

What an amazing and great experience we…

What an amazing and great experience we had in our journey of selling and buying the house through DM & Co. Kathy had been always there to guide and help us throughout the process from start to end and always answered our queries with care. Kathy"s market knowledge was very helpful. We sincerely appreciate how you listened to our needs and worked tirelessly to find a home that met our requirements. We will gladly recommend DM & Co. to anyone in need of a fantastic estate agent. Thanks again.
Anuj & Smita

6 August 2024
Unprompted review
Rated 5 out of 5 stars

Finally I’ve dealt with an estate agent…

Finally I’ve dealt with an estate agent that worked hard for me!! I’ve just bought a house through DM & Co & they’ve been helpful, informative & professional every step of the way. Emma Chance, Amy Carstairs & Ann Wood all went the extra mile even through the inevitable hiccups, to make the process as pain free & smooth as possible, I feel lucky that they were dealing with me, they are a credit to their company

31 October 2024
Unprompted review
Rated 5 out of 5 stars

Recently found a rental property…

Recently found a rental property through DM & Co. homes. They are very professional and helpful. would like to commend MS. CHIARA WILLIAMS who helped us secure the property we wanted, taking extra mile so we can make a good deal and always update us. They made everything seamless and stress free from viewing to handling of keys, staffs are very friendly and welcoming, would recommend DM&CO to all my friends -)

always grateful
-Elman and Dan

28 September 2024
Unprompted review

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