Well to start i would like to thank you for excepting to your company and for helping my dog willow now she has had her scan she will get her treatment soon I would score you guys 10 out of 10 every... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Well, having Octopus Energy as my supplier for many years we thought it time to look into Solar Panels, this is backed by DivideBuy making it really easy to finance over a number of years. We wen... See more
Company replied
I was faced with a very expensive veterinary bill not covered by insurance and was panicking about where to find the money. Usual lenders won’t give me a loan because I am too old. The decision was in... See more
Company replied
Really good able to pay over 6 months for my purchase which has made it possible for me to afford the purchase and interest free great service so far looking forward to buying with them again Thanks... See more
Company replied
Company details
Written by the company
Established in 2014, DivideBuy is a UK based consumer retailer credit provider, offering interest free finance in a simple, straightforward way for retailers and consumers. Our customers can spread the cost of their purchases from 2 to 12 months with hundreds of shops to choose from. Monthly instalments are chosen by you to suit your budget, all interest free and with no hidden fees. Plus, with your online account, you can see the status of your orders, make early repayments, and manage your personal information, all without having to contact us. Now that's smart.
Contact info
First Floor, ST5 1HH, Newcastle-under-lyme, United Kingdom
- 0800 085 0885
- hello@dividebuy.co.uk
- dividebuy.co.uk
4.5
Excellent
4K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service
Excellent service. Quickly refunded a cancelled order when the seller completely messed up my order. Very professional.
2 September 2025
Unprompted review
Reply from DivideBuy
Thank you for your review, Dec.
We're happy to hear that our service met your expectations. We appreciate your positive feedback regarding the prompt refund for the cancelled order.
We hope to see you again soon,
The DivideBuy Team
Options to pick
Easy to choose the correct option for my budget. Application was smooth and easy to complete.
2 September 2025
Unprompted review
Reply from DivideBuy
Thank you, Clare.
We’re pleased you had a hassle-free experience setting up DivideBuy and were able to use our service to spread the cost of your purchase.
Best wishes,
The DivideBuy Team
Very straightforward
Very straightforward, with an easy process, I will definitely use this again.
2 September 2025
Unprompted review
Reply from DivideBuy
Thank you for your review, Lance.
We love it when customers find shopping with us so convenient, simple and hassle-free.
We hope to see you again soon!
The DivideBuy Team
Reply from DivideBuy
Thank you, Joanne.
We’re pleased you had a hassle-free experience setting up DivideBuy and were able to use our service to spread the cost of your purchase.
Do let us know how we can help change your 4 star to a 5 star review!
Best wishes,
The DivideBuy Team
Simple process
Simple process, easy to navigate.
Detailed and prompt communication
28 August 2025
Unprompted review
Reply from DivideBuy
Thank you for your review.
Communication is important to us, so we’re glad that you found our communication useful. We love it when customers find shopping with us so easy.
We hope to see you again soon!
The DivideBuy Team
Straight forward to used
Straight forward to used, i have checked out at ease and very smooth, plus with no interest to be paid at the end, pay what you owed, I surely recommend them.
24 August 2025
Unprompted review
Reply from DivideBuy
Thank you for your review.
We’re pleased you had a hassle-free experience setting up DivideBuy and were able to use our service to spread the cost of your purchase.
Best wishes,
The DivideBuy Team
The process was easy and…
The process was easy and straightforward very happy as it all came together very professional many thanks...
20 August 2025
Unprompted review
Reply from DivideBuy
Thank you, Garry.
We’re delighted you had such a positive experience shopping with DivideBuy!
Take care,
The DivideBuy Team
Really easy process.
It was a really easy webpage and the process was easy to follow and quick.
24 August 2025
Unprompted review
Reply from DivideBuy
Thank you for your review, Valerie.
We love it when customers find shopping with us so convenient, simple and hassle-free.
We hope to see you again soon!
The DivideBuy Team
I have opted the services to pay my AAT…
I have opted the services to pay my AAT Fee, and got it in few minutes without mark-up.
20 August 2025
Unprompted review
Reply from DivideBuy
Thank you, Muhammad.
We love to hear when customers find shopping with us so easy!
We hope to see you again soon,
The DivideBuy Team
Very easy to apply and so helpful to…
Very easy to apply and so helpful to spread the cost over time thankyou
19 August 2025
Unprompted review
Reply from DivideBuy
Thank you for your review, Sarah.
We're happy to hear that the application process was easy for you. We're also glad our payment options were helpful and convenient for your needs.
All the best,
The DivideBuy Team
Keeping me informed as and when…
Keeping me informed as and when necessary.
19 August 2025
Unprompted review
Reply from DivideBuy
Thank you for your review.
Communication is important to us, so we’re glad that you found our communication useful.
Do let us know how we can help change your 4 star to a 5 star review!
We hope to see you again soon!
The DivideBuy Team
Bought a side with 12 installments
Bought a side with 12 installments. Only 3 left, everything went smoothly from the beginning. It’s 5 star for me.
20 August 2025
Unprompted review
Reply from DivideBuy
Thank you, Janos.
We’re pleased you had a hassle-free experience using DivideBuy and were able to use our service to spread the cost of your purchase.
Best wishes,
The DivideBuy Team
Was really happy how quick the response…
Was really happy how quick the response was for the decision as thank you to this company my baby girl zuki could have an operation at the vets so a big thank you
18 August 2025
Unprompted review
Reply from DivideBuy
Thank you, Mary.
We’re pleased you had a hassle-free experience setting up DivideBuy and were able to use our service to spread the cost of your purchase.
Best wishes,
The DivideBuy Team
Reply from DivideBuy
Thank you for your review, Neil.
We appreciate your feedback and are glad our product met your expectations.
Do let us know how we can help change your 3 star to a 5 star review!
All the best,
The DivideBuy Team
Reply from DivideBuy
Thank you for your review.
We're happy to hear that you had a very good experience. Thank you for your positive feedback, we appreciate it.
All the best,
The DivideBuy Team
So happy
I can’t believe how easy it was to apply and quick it was.to find out straight away and to choose your own payment plan was great thank you DB.
17 August 2025
Unprompted review
Reply from DivideBuy
Hi Tracey, thanks for your review - we really appreciate this.
We're happy to hear that the application process was easy and quick for you. It's great you were able to choose your own payment plan.
Kind regards,
The DivideBuy Team
Reply from DivideBuy
Thank you for your review, Valeria.
We're happy to hear that we could help. Thank you for your feedback.
Warmest regards,
The DivideBuy Team
The form wss simple to complete
The form wss simple to complete. Easy to understand and very clearly expressed. Navigation was straightforward.
11 August 2025
Unprompted review
Reply from DivideBuy
Thank you for your review.
We're happy to hear that the form was simple to complete and easy to understand. We appreciate your feedback on the straightforward navigation and clear expression.
Kind regards,
The DivideBuy Team
Very easy to set up the credit…
Very easy to set up the credit agreement so that's what my rating is for. The agreement runs for 3 years so lots of time for problems to emerge! Fingers crossed.
13 August 2025
Unprompted review
Reply from DivideBuy
Thank you for taking the time to leave a review, Ken.
We're glad the credit agreement setup was easy for you. We appreciate your feedback and hope everything continues smoothly over the next three years.
Kind regards,
The DivideBuy Team
Gliding experience
The process is as smooth as butter. Very easy and fast.
12 August 2025
Unprompted review
Reply from DivideBuy
Thank you for your review.
We're happy to hear that the process was easy and fast for you. Thank you for your positive feedback; we appreciate it.
Kind regards,
The DivideBuy Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.