Website was easy to navigate and I found the item I needed very quickly and it was exactly as described on the site. Item was shipped the next day. Follow up from the Company as a first time buyer was... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
This was my first experience with Direct Wholesale Supplies, intial concern was the order is big, and 40 different products i need for my project, and may be an issues with correct items and timely de... See more
Price was good lower than i was quoted by manufacturer. Delivery was very prompt 2days is great for our area. So far performance is okay. It was not recommended by direct wholesale suppliers so not... See more
I have to congratulate the team at Diiedt Wholesale Supplies for their wonderfiul service . I ordered a kitchen mixer tap from them on Tuedsday 12 January 2026 and it arrived in Booragoon, a subur... See more
Company details
Written by the company
Direct Wholesale is a dedicated online plumbing wholesaler selling genuine high-quality plumbing products sourced directly from leading Australian and Global manufactures. We are well-known among Aussie plumbers for our integrity, everyday low prices and only supplying products that meet strict quality and safety standards. Avoid wasted trips stuck in traffic or searching the shelves for products and order your products online. You can order on our secure website any time of the day or night and we’ll deliver to your door or job site.
Contact info
675 MacArthur Ave Central, 4008, Pinkenba, Australia
- 1300365599
- info@directwholesale.com.au
- directwholesale.com.au
4.5
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 24 hours
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Thank you for the best price and fast…
Thank you for the best price and fast delivery.I will buy again from Direct Wholesale whatever I need concerning electrical fittings.
2 June 2024
I placed the order online which is a…
I placed the order online which is a simple task on your website. We received the order with no issue's at all.
6 June 2024
Prices are as low as you will see…
Prices are as low as you will see anywhere. Customer service was amazing... they actually called me while picking my order as I was a few bucks away from receiving a free gift. The lady helped me up my order to get the free gift. Shipping was super quick, was out the door the very next day, received same week even without premium postage option. Great range of products, had everything I needed.
10 June 2024
Unprompted review
Not great
Not great. Purchased a switch which failed the first use. Then they make me send it back, and wait for them to assess the switch not working( apparently needed to go to their specialist department) and you guessed it, I am still without my switch and my wires are just hanging out of my wall. Will not buy from here again.
31 May 2024
Reply from Direct Wholesale Supplies
We are very sorry to hear about your experience with the faulty switch and the delay it has caused. We understand how frustrating and inconvenient this must have been for you.
Please know that we have sent out a new switch today via premium postage to ensure it reaches you as quickly as possible. We hope this will help resolve the issue promptly.
We appreciate your patience and understanding as we followed our warranty procedures. These steps are necessary to ensure we provide the best possible service and product quality to all our customers.
If you have any further concerns or need additional assistance, please do not hesitate to contact us directly.
Online purchase of LED light globes as…
Online purchase of LED light globes as close as possible to our original lights went smoothly and delivery was fairly prompt
6 June 2024
Easy to order online
Easy to order online
Best price comparison
Clear communication via email on dispatch an delivery
6 June 2024
great easy online deal
6 June 2024
Prompt service, great value and excellent follow-up
Detailed Web site ,excellent products and overall a rewarding experience.
12 June 2024
Fantastic Customer Service
Recently ordered from this exceptional company and not only was the ordering process easy, but communication was 10/10 keeping me updated throughout with order confirmation, despatch details including tracking number and anticipated delivery. And the delivery was super fast. Many thanks, I will definitely be back in the future and would highly recommend to anyone
29 May 2024
Unprompted review
Excellent communication
Item arrived in good time. Easy to order with detailed information on products and various payment options available. Great communication after ordering with parcel tracking and expected delivery time.
4 June 2024
The website ordering system would only…
The website ordering system would only allow for delivery comments if it was selected for 'leave package in a safe place'.
The comments were required to input for promotional shirt size- so had to select for shirt size of which I put- XXL size.
The shirt that arrived was Small size which i unfortunately had to throw away.
And the satchel which had been delivered (which I didnt want left at the front of house) was split and parts were spilling out of the side of package and out of their own protective individual pouches.
4 June 2024
Reply from Direct Wholesale Supplies
We sincerely apologize for the series of issues you encountered with your recent order. It is disappointing to hear that our ordering system and delivery process did not meet your expectations.
Firstly, we regret the confusion caused by the website's ordering system. There was an error that allowed for the selection of a promotional product that we no longer have in stock. As a result, we could only provide the limited sizes of free t-shirts we currently have available, which led to you receiving the wrong size. We apologize for this oversight and any inconvenience it caused.
Secondly, we are very sorry to hear about the condition of your package upon delivery. It is unacceptable that your satchel was left in an unsafe location, arrived damaged, and with items spilling out. This does not reflect the quality of service we strive to provide.
Thank you for bringing these matters to our attention. We value your feedback and appreciate your patience. Should you need further assistance or have any additional concerns, please contact our customer service team directly.
Great customer service and delivery
4 June 2024
fast service
2 June 2024
Please keep more telecommunications…
Please keep more telecommunications civil material
Like pit
NBN lid
20 mm nbn pipe
50 mm nbn pipe
Various kind of bands
1 June 2024
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