Website was easy to navigate and I found the item I needed very quickly and it was exactly as described on the site. Item was shipped the next day. Follow up from the Company as a first time buyer was... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
This was my first experience with Direct Wholesale Supplies, intial concern was the order is big, and 40 different products i need for my project, and may be an issues with correct items and timely de... See more
Price was good lower than i was quoted by manufacturer. Delivery was very prompt 2days is great for our area. So far performance is okay. It was not recommended by direct wholesale suppliers so not... See more
I have to congratulate the team at Diiedt Wholesale Supplies for their wonderfiul service . I ordered a kitchen mixer tap from them on Tuedsday 12 January 2026 and it arrived in Booragoon, a subur... See more
Company details
Written by the company
Direct Wholesale is a dedicated online plumbing wholesaler selling genuine high-quality plumbing products sourced directly from leading Australian and Global manufactures. We are well-known among Aussie plumbers for our integrity, everyday low prices and only supplying products that meet strict quality and safety standards. Avoid wasted trips stuck in traffic or searching the shelves for products and order your products online. You can order on our secure website any time of the day or night and we’ll deliver to your door or job site.
Contact info
675 MacArthur Ave Central, 4008, Pinkenba, Australia
- 1300365599
- info@directwholesale.com.au
- directwholesale.com.au
4.5
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The remote arrived well packaged as…
The remote arrived well packaged as advised along with progressive advices as to delivery status and with no complications successfully replaced the old battered hand remote.
31 May 2024
Fast delivery and easy to deal with
They provided excellent service with prompt delivery and helpful customer support. I highly recommend them!
10 May 2024
Unprompted review
It was quick and easy great service
28 May 2024
Great service
Very happy about all the service below:
- great price
- very easy website
- short delivery time
- good condition packaging
27 May 2024
Goods dispatched and received promptly
Goods dispatched and received promptly
Well packed nothing damaged
27 May 2024
Delivery time and quality products
Arrived on time and followed delivery instructions. Everything good in quality.
26 May 2024
Do not deal with direct wholesale they…
Do not deal with direct wholesale they run a corrupt site!… Dodgy wholesaler that rips customers off.
1 June 2024
Unprompted review
Reply from Direct Wholesale Supplies
Hi Mario, sorry that we got cut off on the phone, was trying to explain that we certainly do not run a corrupt site or try to rip customers off. As your order was placed 2 minutes before our same day dispatch guarantee it was dispatched on the same day, however as you mentioned you tried to call to cancel it was regrettable that at that time we were unable to answer the phone. However the good news is you qualified for free shipping and free returns so you will not be out of pocket at all for this miss on our behalf. Simply reject the delivery when it comes to you or if you aren't able to meet the courier after it arrives let us know and we will arrange collection and you will receive full credit for this. Really sorry that you had a negative experience with us this time but rest assured there is noting dodgy going on and we will be glad to assist you on the whole process. Feel free to call us to discuss further. Cheers
Was not delivered to site
Was not delivered to site, an attempt was not even made. Had to pick up. No reply to follow up either.
6 May 2024
Reply from Direct Wholesale Supplies
Thank you for bringing this issue to our attention. We sincerely apologize for the inconvenience you experienced due to the delivery not being made as expected. It is clear that our courier did not follow the instructions correctly, and we deeply regret any frustration this has caused.
We take full responsibility for the oversight and are taking immediate steps to ensure this does not happen again. Your feedback is invaluable in helping us improve our services, and we will be conducting additional training with our delivery team to reinforce the importance of adhering to delivery instructions and proper customer notification.
We truly value your business and your satisfaction is important to us. Please reach out to us directly at 1300 365 599 if you have any further concerns or if there is anything else we can do to assist you.
Again, we apologize for the trouble and appreciate your understanding. We hope to have the opportunity to serve you better in the future.
The small quantity purchaser
I've bought quite a few PowerPoint's from these guys now. What I do really love is the fact I don't need to be a tradie to buy from them. I'm a small consumer say 10-20 items and none of them were damaged. I also think delivery prices are reasonable. Thanks team, please keep it up!
3 May 2024
Item was delivered to my door in less…
Item was delivered to my door in less than 24 hours! The service well and truly exceeded my expectations!
29 April 2024
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