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Direct Wholesale Supplies Reviews 

1,109
•
TrustScore 4.5 out of 5

4.5

Plumbing Supply Store
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Review summary

Created with AI, based on recent reviews

Evaluating 42 reviews, reviewers overwhelmingly had a great experience with this company, consistently noting smooth transactions and dependable service. Customers frequently mention that items are shipped very quickly, allowing buyers to receive their purchases within just a couple of fast business days without any trouble. Shoppers are also very pleased with the competitive prices and the overall efficiency of the simple ordering process. However, some reviewers were not happy with unexpected delivery complications, extra charges, and communication breakdowns regarding shipping methods. A few people experienced significant shipment delays when waiting for their orders, alongside difficulties with incorrect delivery locations and missing products.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising very fast shipping and prompt... See more

Price

Customers consistently note positive experiences with price, highlighting that costs are very good,... See more

Order

Customers had ambiguous experiences with order processes, as consumers frequently praised remarkably fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Website was easy to navigate and I found the item I needed very quickly and it was exactly as described on the site. Item was shipped the next day. Follow up from the Company as a first time buyer was... See more

Rated 5 out of 5 stars

This was my first experience with Direct Wholesale Supplies, intial concern was the order is big, and 40 different products i need for my project, and may be an issues with correct items and timely de... See more

Rated 5 out of 5 stars

Price was good lower than i was quoted by manufacturer. Delivery was very prompt 2days is great for our area. So far performance is okay. It was not recommended by direct wholesale suppliers so not... See more

Rated 5 out of 5 stars

I have to congratulate the team at Diiedt Wholesale Supplies for their wonderfiul service . I ordered a kitchen mixer tap from them on Tuedsday 12 January 2026 and it arrived in Booragoon, a subur... See more

Company details

  1. Plumbing Supply Store

Written by the company

Direct Wholesale is a dedicated online plumbing wholesaler selling genuine high-quality plumbing products sourced directly from leading Australian and Global manufactures. We are well-known among Aussie plumbers for our integrity, everyday low prices and only supplying products that meet strict quality and safety standards. Avoid wasted trips stuck in traffic or searching the shelves for products and order your products online. You can order on our secure website any time of the day or night and we’ll deliver to your door or job site.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(1,109)

42 reviews in the last 12 months

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Rated 5 out of 5 stars

Prompt and Reliable

Very easy to place an order and I received confirmation and notifications of progress. My purchase arrived after a couple of days in rural NSW and you couldn't ask for better service.

3 July 2024

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