A good replacement product at a reasonable price. I had the initial acknowledgement followed by a confirmation. There was a document attached that I could not download for whatever reason. Otherw... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Have previously used and so ordered the Hoover stick with floor cleaner - arrived very quickly in a plain box, but everything wrapped securely with no damage or marks on the parts, and was set up in n... See more
The part I needed was available from the manufacturers Tefal. But the price including postage was double what direct vacuums were quoting. I ordered the product (a replacement air fryer tray) and it a... See more
Bought 2 reconditioned Hettys for £99 each. If it weren't for the unbranded brown boxes you wouldn't know they weren't brand new! Quick delivery. Very happy customer! I will probably be back for mo... See more
Company details
Written by the company
Direct Vacuums are a unique company offering you brand name products at a fraction of the price of high street shops. Direct Vacuums is the only authorised re-seller of Electrolux, AEG, Zanussi, Hoover and Vax graded products, all our products are guaranteed for 1 year for complete peace of mind.
Contact info
A P Taylor Ltd, Unit 5 Arenson way, LU5 5UL, Dunstable, United Kingdom
- Online support only
- support@directvacuums.co.uk
- directvacuums.co.uk
4.4
Excellent
46K reviews
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Easy Warranty Claim
Bought a refurbished coffee machine on ebay in January 2026 that came with a one year warranty. After 6 months it started leaking a little. Direct Vacuums dent me a label to post it back to them, fixed it and returned it to me all within a week. Great customer service, even replying to my emails outside of office hours!
28 June 2026
Unprompted review
Good price, quick delivery
I came across this company when looking for Vax accessory hose for a vacuum cleaner I had recently purchased. They had a complete accessory tool kit at a very reasonable price. Very easy website to use and order online and the shipment was sent out very quickly and free of charge.
Looking at some of the other items on their website, everything seems to be reasonably priced, would definitely use this company again.
19 June 2026
great service the customer service team…
great service the customer service team are on the ball no issues with delivery flawless service. prices are amazing as well.
driver delivered the item in perfect condition and right up to my door. 5 stars
21 June 2026
Good price and delivery time and value…
Good price and delivery time and value for the money.i have purchased a few items before from this company and always been happy with the service
20 June 2026
Quick delivery
14 June 2026
Russell Hobbs Glass turntable
Easy to order replacement glass turntable quick delivery and came well packaged also was a good price
20 June 2026
slow to respond to refund
I have been messaging the company but they are very reluctant to reply, i want to return an item but they are not giving me their returns address, I know have taken the matter up with paypal to get a refund, if i don’t get any satisfaction there then I have no alternative to involve trading standards and citizen advice
20 June 2026
The battery is in order and working
20 June 2026
I brought a carpet cleaner/hoover from…
I brought a carpet cleaner/hoover from this company a few years back, as did my neighbour and my daughter, and we have not been disappointed, and I have come back again to buy an upgrade. I have to admit the service was perfect; it was delivered on time, well packed, brand new and works brilliantly, so you won't get any complaints here. Thank you.
16 June 2026
Excellent reconditioned Hetty for £99!
Bought 2 reconditioned Hettys for £99 each. If it weren't for the unbranded brown boxes you wouldn't know they weren't brand new! Quick delivery. Very happy customer! I will probably be back for more soon as I run a small cleaning company.
20 June 2026
Excellent service.Thank you
7 June 2026
Great price on refurbished product
Great price on refurbished product. Very quick delivery.
18 June 2026
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