dial91.com Reviews 66

OMG
This company fools everyone and charges the amount automatically. NO dial tone and no phone numbers can be dialed, though there is so much balance left on the account. Terrible experience and NOT TO BE TRUSTED.

I have been using dail91 over 8 years but recently started seeing account balance automatically getting deducted even though no call been made. This very serious things and also very much disappointing, even they removed from their website call rate, management if you would not wake up quickly, you will see consequences, I am closing my account with them.

today i recharge but i cant login its froude

run away from this ZERO star rating service
ZERO star rating. I had balance leftover om my account, which they expired. For me to use the existing balance, I need to recharge and pay them more money. The website will not accept my PIN ????. I cannot login, cannot recharge, cannot reach anybody on phone, there is no online support. Nobody to offer customer service. False advertising, lying, cheats. No direct number for custiomer service. The advertize a 24/7 telephone support that does not exist. Hope there is a class action suit against them. ROBBERS, THIEFs and CHEATERS.

Not Reliable. Have issues called customer service they were not helpful.

Dail91 used to be good years ago but now, its the worst. Acct expires within a month and you have recharge again to activate the acct eventhough, you have balance on the acct. I have almost $10 balance on the acct but unable to use it cuz they say acct is expired and when I call them, no one answer the call. Stay away.. bad service.

Worst service. Support is a joke, while chatting they make us wait for several minutes but if we fail to reply in seconds they ending the chat saying non responisve. Phone support non existent. Switching to Google Voice from now on.

Initially, used to work well but in the past 1 year, it has not been working at all...it is a waste now.

Worst international calling service i have ever used, anytime it would stop working and if you try to call customer service you cant because they will ask you leave your info so that can call you when are open and call it 24x7 customer service.

ZERO star rating. I had balance leftover om my account, but it expired. For me to use the existing balance (that I have already paid for) I need to recharge and pay them more money. I cannot login, cannot recharge, cannot reach anybody on phone, there is no online support. Nobody to offer customer service. False advertising, lying, cheats.

VERY BAD SERVICE NOBODY PICK UP THE PHONE IN CUSTOMER SERVICE NOT EVEN ONE EMAIL REPLY. THEY JUST WANT YOUR MONEY. BAD CONNECTIVITY.

Please SHUT DOWN... DONT Fool The Customets ... MOST WORST and Irritating Call service...

It will connect to some one else or says busy, number not in use, blah blah blah....

Out of 10... only once or twice it will connect u to the exact caller...

Dial91 is an unacceptable calling platform. I bought minutes and I could not make calls to land line numbers in India and for cell phones, there were several times when I can hear the party in India but they cannot hear me. It is unacceptable service.

Moreover, they have set expiration period for the credit I paid for and all my unused credit vanished in six months. This is totally unacceptable.

RUN.. DO NOT USE THIS COMPANY!!! ONLY POSITIVE REVIEWS ARE FROM BOCA RATON, FL. COMPANY IS BASED OUT OF BOCA RATON!!!! SCAM, TAKES YOUR MONEY. CANNOT REUSE IT. THEY DON'T CALL BACK FOR CUSTOMER SERVICE. THEIR WEBSITE DOESN'T WORK!!! AGAIN... USE GOOGLE VOICE OR SOMETHING ELSE AND SAVE YOUR MONEY!!!

When I checked my dial91 calling history for the past few months as my account balance used up quickly in a short time and compared with the detailed bill log of my cell phone that I used for the calls, I was surprised to find that some calls were for 2 minutes but they charged more than 48 minutes each such call. I emailed them the logs and they credited the account and informed me they will make changes to my account configuration to avoid this from happening in the future. This makes me think of a scam and advise that if you are using them for your calls, always check your call history for such overcharges.

This is the worst company, my account was interrupted again and again, every time if I recharge call probably once in several months, but after 180 days the account has been interrupted, today I contacted them and request extending without recharging, here is the email I received from dial 91:
(I was told that my account was expired 6/4/2017)
Your account is expired since 6/4/2017. Please note that according to our terms and conditions all sells are final and not refundable. If the issue is because the account is expired, we can escalate this issue to our upper management and extend the validation until you finish your remaining balance. Please let us know.

Best Regards,
xxxxx

(the same person sent me the second email, said I don't recharge since 2016)

OK. in that case, talk to your card company. We extended your account for several times and you don't recharge since 2016.
Best Regards,
xxxxxx

Actually, I never requested extend before, or they never gave me any extending before, just lying when dealing with their customers.

Don't use the service from this guy, Go other companies, you have never interrupted problem, and most importantly you will get respect.

Don't use service if you don't talk often.
It will waste your money. You have to recharge after every 180 days even if you have credit in your account. If you just want to talk 10 minutes in 6 month. it will cost $2 for 10 minutes. They don't give refund.

no customer support, very frequent outage. since 10 hours NO SERVICE