Desser & Company Reviews 

1,662
TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

We are delighted with the new cushions we ordered from Desser for our Madrid cane suite. Would highly recommend this Company. Our initial inquiry regarding the replacement cushions was efficiently... See more

Rated 5 out of 5 stars

Beautiful rattan furniture - 2 single opera light oak chairs + lamp table and footstool to match in biscuit. Well built, sturdy and very comfortable. Ordered 1/10 and delivered 11/10 Very pleased w... See more

Rated 5 out of 5 stars

Thank you very much for the prompt arrival of our new seat cushions.  Please pass my thanks to Phil who I spoke to on the phone a couple of times.  I placed my order with him.  The delivery came quick... See more

Rated 4 out of 5 stars

Purchased a Juno Pergola on the 23rd July 26, arrived on the 10th August 26 (advertise 5 to 10 day delivery on website) not sure where the delay was? However the delivery company were excellent a... See more

Company details

  1. Cane Furniture Store
  2. Furniture Manufacturer
  3. Furniture Store
  4. Garden Furniture Shop
  5. Outdoor Furniture Store
  6. Sofa Store

Written by the company

Founded in 1919 and still a 4th generation family run business, we provide a luxury range of natural rattan furniture, indoor conservatory furniture and outdoor garden furniture. Our cane furniture is made using the finest Grade A rattan, sourced from Indonesia and then assembled by us in the UK. You can be sure to find a mix of modern conservatory furniture as well as more traditional wicker furniture. From wicker chairs, rattan mirrors, sideboards and console tables, we supply furniture designed to be used in any room of the house. We also have our own cushion department, so all of our cushions are hand-sewn here in the UK, providing the utmost comfort and quality. Check out and request samples of of our fabrics. Our outdoor furniture sets range from classic rattan lounge sets to luxury modern outdoor sofas and garden dining sets. We provide Aluminium garden sets with upholstered cushions and the range varies from garden dining sets, garden lounge sets, rattan corner sofas, and sun loungers, perfect for patios, small gardens, big gardens, and even poolside!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(1,662)

89 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quality and choice

Nice showroom in Manchester so was great to see the range in the flesh and try them out. Staff were helpful and attentive which made the purchase process very easy. Really happy with the sofa we chose and looks great in our conservatory.

22 August 2025
Unprompted review
Rated 5 out of 5 stars

Excellent product and service

Emailed for advice on replacement cushions and covers, which was promptly given. Sent for samples which also came quickly, decision made, and soon new cushions and covers made old settee and chairs look great again.

13 August 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service and advice…

Excellent customer service and advice over the phone and online. Staff are very knowledgeable and helped me choose furniture that was right for me. I am delighted with my Turin light oak 2 seater suite and coffee table. Top quality and very well made cushions and frames. Worth every penny! Efficient delivery service, everything was very well packed and received within 12 days of placing the order.

1 August 2025
Unprompted review
Rated 5 out of 5 stars

Very efficient service

Very efficient service. The really good thing was that you could phone and speak to someone, and understand what they said!
Thank you very much for being so helpful.

5 August 2025
Unprompted review
Rated 5 out of 5 stars

Great help

Great help. Recommendation for a solution that was not there most expensive which suited our requirements exactly

4 August 2025
Unprompted review
Rated 5 out of 5 stars

Everyone was so friendly helpful

Everyone was so friendly helpful, did'nt push for a sale,and lets try the chair's. The delivery was on time the suite was boxed which in it self is unusual as furniture from other companies have come covered in plastic. To me that was care of their products.

19 April 2025
Unprompted review
Rated 5 out of 5 stars

Oslo 2 seater sofa.

We ordered two Oslo 2 seater sofas plus a matching lamp table. The fabric style, Mulberry, we first saw on amazon, searching for conservatory furniture. This suits us, our conservatory perfectly, and so comfortable too. It looks bright and fresh. Cannot fault the product but however was a little disappointed with the delivery service, but that's on a separate review.

6 August 2025
Unprompted review
Rated 5 out of 5 stars

I was looking for light furniture so I…

I was looking for light furniture so I can move them easy so rattan 2 seater was perfect. Very unfortunately I didn't know there is choice of colour for cover so got what shown on the site.

4 August 2025
Unprompted review

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