Des Kelly Interiors Reviews 

5,566
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 858 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being incredibly helpful, knowledgeable, and professional, often going above and beyond expectations to assist with purchases and provide expert advice. Many reviewers highlight the outstanding service and customer care, noting that employees ensure a stress-free and enjoyable experience from start to finish. People appreciate the quality products and the expert guidance provided, which helps them make informed decisions and explore various options without feeling pressured, contributing to a positive overall user experience. However, some customers also noted that when issues arose, customer service follow-up was sometimes slow or required persistent effort for resolution.

What people talk about most

Staff

Consumers consistently report positive experiences with the staff, highlighting their attentiveness,... See more

Service

Customers consistently note positive experiences with service, describing it as outstanding, excellent, and... See more

Product

Clients share positive opinions on product quality and selection, with many expressing satisfaction with... See more

Customer service

Reviewers mention positive feedback about customer service, with many praising the helpfulness and... See more

User experience

Users describe positive interactions with user experience, consistently reporting outstanding overall... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had a great experience using Des Kelly for putting new floors in our kitchen. Alan, who fitted the floors, was an absolute gentleman and truly went above and beyond for us. He identified a potentia... See more

Company replied

Rated 5 out of 5 stars

Paul McGuire fitter with Des Kelly fitted my Vinal flooring in my attic conversion in Swords, super job and was so helpful reviewing the job before laying, doors etc which needed removing. He made the... See more

Company replied

Rated 5 out of 5 stars

Had a great experience at Des Kelly. Was assisted by Barry who was brilliant and looked after every bit of our purchase. Explained everything well and clear. Also helped us pick the best and value for... See more

Company replied

Rated 5 out of 5 stars

I had a fantastic experience thanks to Kalem at Des Kelly. From the moment we arrived, he was incredibly friendly, patient, and genuinely helpful. He took the time to answer all of our questions,... See more

Company replied


Company details

  1. Carpet Store
  2. Bedding Store
  3. Carpet Installer
  4. Flooring Store
  5. Furniture Store
  6. Wood Floor Installation Service

About Des Kelly Interiors

Written by the company

Des Kelly Interiors are an Irish, family run business, with over fifty years experience in the industry. We are dedicated to providing top-quality products and expert advice in the areas of beds, carpets, flooring, and home furnishings. Our reputation for excellence continues to grow. We have ten stores located throughout Leinster. We offer both online shopping and in-store shopping experiences. We pride ourselves off the fact that we look after our customer's from start to finish, with our hassle - free supply and fit service.

If you are starting a new interior project, Des Kelly Interiors is here to help. We specialize in creating stylish and functional spaces with our luxurious carpets, comfortable beds, beautiful flooring, and essential home items. Visit our stores or shop online for a seamless experience.

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Contact info

4.7

Excellent

TrustScore 4.5 out of 5

6K reviews

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4.7

All reviews

(5,566)

859 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

great experience in Blanchardstown branch

Tanya in the Blanchardstown branch was extremely helpful and so friendly. She had great advice and helped us choose carpets that we are delighted with!

4 June 2026
Unprompted review
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Reply from Des Kelly Interiors

Hi Fiona

Thank you for sharing this lovely review for Tanya. We really appreciate you choosing us for your new carpet. We will be sure to let Tanya know of your kind words.

DKI Team

Rated 5 out of 5 stars

Great choice and made very easy

Katharina was terrific - I had a complicated space and a fixed budget and she did everything we needed to go home satisfied.

4 June 2026
Unprompted review
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Reply from Des Kelly Interiors

Hi Josephine

Thank you for taking the time to share your review. We are so happy to see Katharina was able to assist you so well while in store.

DKI Team

Rated 5 out of 5 stars

Incredible service from Mary

Incredible service from Mary! She took us through with all the time in the world, zero pressure and professions guidance! really recommend going here and asking for her

4 June 2026
Unprompted review
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Reply from Des Kelly Interiors

Hi Fiachra

Thank you so much for sharing this lovely review for Mary. We really appreciate it. We will be sure to share on your kind words to her.

DKI Team

Rated 5 out of 5 stars

Went into Des Kelly West End retail…

Went into Des Kelly West End retail Blanch and dealt with Britney. She was very nice to deal with and no problem giving quotes for different floor options. Now to get the floor done and then review again

2 June 2026
Unprompted review
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Reply from Des Kelly Interiors

Hi Kathrina

Thank you so much for taking the time to share your review. We are thrilled to see Britney was able to assist you while in store. We look forward to completing your installation.

DKI Team

Rated 5 out of 5 stars

Had a really good experience

Had a really good experience. Mary helped me pick out a lovely table for my apartment and she showed me a couch which I’m debating on getting even though I have my heart set on another one elsewhere. I have a lot to think about…

Wonderful experience and would recommend.

1 June 2026
Unprompted review
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Reply from Des Kelly Interiors

Hi Stephen

Thank you so much for taking the time to share your lovely review. We are thrilled Maty was able to assist you while in store.

DKI Team

Rated 5 out of 5 stars

Mary is a legend

Fantastic experience purchasing our bed. Mary looked after us and she could not have been more helpful! We were delighted with the overall experience and are looking forward to our delivery.

1 June 2026
Unprompted review
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Reply from Des Kelly Interiors

Hi Jodi

Thank you so much for your wonderful review. We really appreciate you choosing us for your new bed and we look forward to completing your delivery.

DKI Team

Rated 5 out of 5 stars

We were in Des Kelly Interiors Long…

We were in Des Kelly Interiors Long Mile Road & dealt with Mary, she was just wonderful, she gave us plenty of time & most important her great advice. We came away very happy with our Purchase we couldn’t have asked better. I think Mary is a wonderful Asset to DKI most definitely 5 Stars more if I could give. Highly recommend Her without any hesitation. Many thanks Mary for everything 🌹

27 May 2026
Unprompted review
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Reply from Des Kelly Interiors

Hi Katherine

Thank you so much for this lovely review for Mary. We really appreciate you taking the time to share this. We will be sure to let Mary know. She will be thrilled.

DKI Team

Rated 5 out of 5 stars

Beautiful Rugs

We were in here yesterday picked up a beautiful rug for our house,dealing with Mary was such a wonderful experience she was so helpful I would highly recommend if you need anything gontonsee Mary not only will she get you what you need but 100% make you feel so welcome

29 May 2026
Unprompted review
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Reply from Des Kelly Interiors

Hi Emmett

Thank you so very much for sharing this lovely review. We are so happy to see Mary was able to assist you so well while in store. We will be sure to share this along to her.

DKI Team

Rated 5 out of 5 stars

Katharina Coolock

Had an excellent experience with Katharina today. Purchased carpets and a bed she was so helpful and explained and verified everything to us.

29 May 2026
Unprompted review
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Reply from Des Kelly Interiors

Hi there

Thank you so much for your lovely review. We really appreciate you choosing us for your new carpet and furniture. We will be sure to share this along to Katharina. 😊

DKI Team

Rated 5 out of 5 stars

Brilliant experience with kalem in des…

Brilliant experience with kalem in des Kelly's in sallins very helpful and knows alot. Will definitely be back . Thanks for all your help today. Conor
🙏🏻💙

29 May 2026
Unprompted review
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Reply from Des Kelly Interiors

Hi Conor

Thank you so much for sharing your review. We are thrilled to see Kalem was able to assist you while in store. We look forward to welcoming you back to store in the future 😊

DKI Team

Rated 4 out of 5 stars

Barry was lovely helpful man and his…

Barry was lovely helpful man and his accent was lovely and catering was fabulous great guys in des kellysxx

27 May 2026
Unprompted review
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Reply from Des Kelly Interiors

Hi Mary

Thank you so much for taking the time to share your review for Barry. We really appreciate it. We will be sure to let him know of your kind words.

DKI Team

Rated 5 out of 5 stars

Stephen was amazing so helpful and…

Stephen was amazing so helpful and really knowledgeable and attentive. A pleasure to deal with. Thank you

26 May 2026
Unprompted review
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Reply from Des Kelly Interiors

Hi Kim

Thank you so much for taking the time to share your review for Stephen. We will be sure to share this along to him.

DKI Team

Rated 5 out of 5 stars

Kieran and Mia 10/10 customer service

We had the pleasure of getting floors from des Kelly in swords. Kieran and Mia couldn’t have done more for us. They had a huge wealth of knowledge especially when it came to herringbone vinyl and how it would be fitted the way we wanted it. They went above and beyond each time we were in to the swords store. Mia was extremely helpful and welcoming and look forward to doing more business with des Kelly swords in the future. Thanks again guys

23 May 2026
Unprompted review
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Reply from Des Kelly Interiors

Hi Sarah,

Thank you for this lovely review, we really appreciate you taking the time to share this. We are delighted to hear about your recent experience in our Swords store. We will be sure to pass to this amazing review to both Mia and Kieran, we're sure they will both be thrilled to hear. 😊

DKI Team

Rated 5 out of 5 stars

Laminate Floor Purchase

Had a fantastic laminate floor experience with Des Kelly Westend Blanchardstown store today. They were having a Quick Step flooring promotion (10% off).
Salesperson John Hickey was excellent, guiding me through my options, pointing out pros and cons etc. He demonstrated the new Quick Step room visual tool which makes the decision process even easier as there is so much choice. I left with my purchase and choice confirmed and quite happy with the whole experience. Happy to recommend Des Kelly and their superb staff.

23 May 2026
Unprompted review
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Reply from Des Kelly Interiors

Hi John,

Thank you for your wonderful review, we really appreciate it.
We are thrilled to hear about your experience in our Westend Store with John. We will be sure to pass along this lovely feedback to John, we're sure he will be delighted to hear.

DKI Team

Rated 5 out of 5 stars

Highly recommend swords store staff and fitters

Bought floors in swords from very helpful staff got a fast installation date and the fitter did a great job, no mess left. quick efficient and highly recommendable

16 May 2026
Unprompted review
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Reply from Des Kelly Interiors

Hi Pat,

Thank you for your lovely review, we really appreciate you taking the time to share this.😊

DKI Team

Rated 5 out of 5 stars

Has the pleasure of dealing with Daniel…

Has the pleasure of dealing with Daniel in the coolock branch while purchasing our bedroom furniture, couldn't recommend him more..
Thanks Shane

20 May 2026
Unprompted review
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Reply from Des Kelly Interiors

Hi Shane,

Thank yo for your review, we really appreciate it. We will be sure to pass along this lovely feedback to Daniel in Coolock, we're sure he will be delighted to hear.

DKI Team

Rated 5 out of 5 stars

Their patience in listening to what I…

Their patience in listening to what I wanted and then guiding me to what they could do for me which was more
than I expected initially.

1 May 2026
Unprompted review
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Reply from Des Kelly Interiors

HI Bruce,

Thank you for your lovely review, we really appreciate you taking the time to share this.😊

DKI Team

Rated 5 out of 5 stars

Barry was extremely helpful and…

Barry was extremely helpful and explained the different depths of the carpet and the features of them. He also talked us through the different underlay options and their noise transfer ratings. This resulted in us getting exactly what we needed. Thank you Barry!

16 May 2026
Unprompted review
Des Kelly Interiors logo

Reply from Des Kelly Interiors

Hi Joanne.

Thank you for your wonderful review, we really appreciate it. We will be sure to pass along this lovely feedback to Barry, we're sure he will be delighted to hear!

DKI Team

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