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Decorsdeluxe Reviews 1,393

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TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Looking at 1,432 reviews, reviewers had a great experience with this company. Many customers found the prices to be very competitive and reasonable, often highlighting great deals and free postage. The website was frequently praised for being easy to navigate, clear, informative, and user-friendly, making the ordering process straightforward and streamlined. People appreciated the ease of completing purchases and the variety of payment options available. However, some customers also noted significant issues with their orders, including not receiving confirmation, contradictory emails about dispatch status, or receiving the wrong item. A few other people also felt that the products were not as described, with some suggesting they received cheap fans instead of the advertised air conditioning units, and mentioned concerns about the company's practices.

What people talk about most

Product

Clients share ambiguous opinions on product, with many expressing significant dissatisfaction and concerns... See more

Order

Customers had ambiguous experiences with order, with some finding the process very easy and straightforward... See more

Price

Users describe positive interactions with price, with many reviewers consistently highlighting the very... See more

User experience

Consumers find the user experience to be very positive, highlighting the ease and straightforwardness of... See more

Website

People report ambiguous experiences with the website, with many praising its ease of use, clear descriptions,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It wasn't really an experience, I just needed an air-con unit and yours was the most powerful, with the lowest ed noise level and an extra low-noise setting, for at least £120 cheaper than the next be... See more

Rated 4 out of 5 stars

Great price for a 1200 btu air con unit. Purchase was easy but never received the 10% discount at checkout for signing up? No details on estimated delivery which was disappointing

Rated 4 out of 5 stars

Seemingly easy to order online. The only two drawbacks for me are 1) doesn’t state anywhere that this company isn’t based in the UK and 2)there’s no estimated delivery date. Would be good to know. Wro... See more

Contact info

3.8

Great

TrustScore 4 out of 5

1K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 42% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 4 out of 5 stars

So far so good

So far so good, I've only just ordered my air conditioner so can't give a proper review until later. So far it's 4 stars as i would have liked to have seen and approximate delivery date/time at checkout

24 June 2026
Unprompted review
Rated 5 out of 5 stars

Clear consisive and very easy to use…

Clear consisive and very easy to use website. Great product great price and free postage.What more do you need ? I will tell you just had confirmation that shipping is in the pipeline and I only purchased today. Happy days definitely use this company again many thanks for a great experience 😊

24 June 2026
Unprompted review
Rated 4 out of 5 stars

Easy straight forward ordering…

Easy straight forward ordering process.I haven't given excellent yet as this will depend on speed of delivery , communication and value for money when tested - I will update when I receive...

24 June 2026
Unprompted review
Rated 5 out of 5 stars

The product information was detailed…

The product information was detailed and had all the information required to know everything that needs to be known about the product, the price also was reasonable during the core summer, especially when eve other seller had spiked up the prices.

24 June 2026
Unprompted review

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