Decorsdeluxe Reviews 1,632

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 1,432 reviews, reviewers had a great experience with this company. Many customers found the prices to be very competitive and reasonable, often highlighting great deals and free postage. The website was frequently praised for being easy to navigate, clear, informative, and user-friendly, making the ordering process straightforward and streamlined. People appreciated the ease of completing purchases and the variety of payment options available. However, some customers also noted significant issues with their orders, including not receiving confirmation, contradictory emails about dispatch status, or receiving the wrong item. A few other people also felt that the products were not as described, with some suggesting they received cheap fans instead of the advertised air conditioning units, and mentioned concerns about the company's practices.

What people talk about most

Product

Clients share ambiguous opinions on product, with many expressing significant dissatisfaction and concerns... See more

Order

Customers had ambiguous experiences with order, with some finding the process very easy and straightforward... See more

Price

Users describe positive interactions with price, with many reviewers consistently highlighting the very... See more

User experience

Consumers find the user experience to be very positive, highlighting the ease and straightforwardness of... See more

Website

People report ambiguous experiences with the website, with many praising its ease of use, clear descriptions,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It wasn't really an experience, I just needed an air-con unit and yours was the most powerful, with the lowest ed noise level and an extra low-noise setting, for at least £120 cheaper than the next be... See more

Rated 4 out of 5 stars

Great price for a 1200 btu air con unit. Purchase was easy but never received the 10% discount at checkout for signing up? No details on estimated delivery which was disappointing

Rated 4 out of 5 stars

Seemingly easy to order online. The only two drawbacks for me are 1) doesn’t state anywhere that this company isn’t based in the UK and 2)there’s no estimated delivery date. Would be good to know. Wro... See more

Rated 4 out of 5 stars

Everything was great except that the emailed receipt should have been in US dollars along with AUD. When I initially saw total, I thought I was overcharged for a moment.



Contact info

4.0

Great

TrustScore 4 out of 5

2K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 43% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Experience our second heatwave with a…


Experience our second heatwave with a newborn and it's only June in the UK! Had to take action to try and be prepared for the rest of the summer months. Website was easy, great description and ordering was easy. I'm yet to receive my order so cannot review on shipping and the product hence the 4 stars.

25 June 2026
Unprompted review
Rated 5 out of 5 stars

Lovely website

Lovely website, easy to use. Just wish a delivery date was said upon ordering.
Many thanks

25 June 2026
Unprompted review
Rated 5 out of 5 stars

Looking for a good AC

Made an impulse purchase because the heat is unbearable in the UK did not read the shipping policy and badly need one now but husband says just wait for the item to arrive since we can still use in July heatwave. I hope it arrived without any issue atm I cannot tell but got a lot of update regarding my order

24 June 2026
Unprompted review
Rated 1 out of 5 stars

My thoughts.

I was about to order a portable air conditioning unit from this company but luckily I checked on here before I did. Come on Trustpilot, get a grip. Look at the one star reviews of the past few days and see the problems. People like me rely on you and your star rating is misleading.

25 June 2026
Unprompted review
Rated 5 out of 5 stars

amazing value

The overall experience was completely streamlined and incredibly easy to follow through with. Also I have found better value here than anywhere else, alongside a quick delivery time.

25 June 2026
Unprompted review
Rated 1 out of 5 stars

AIRCON UNIT IS A SCAM SITE - AVOID

Chinese scammers using a dutch company to sell fake goods in Australian currency with your money sent to a UK based company called PRIMECORE LTD who actually are letting agents. Reviews include displaying fake AI generated ones. DO NOT BUY - YOU WILL NOT RECEIVE A 12000 BTU AIR CONDITIONER. If you are "lucky" you might receive a £20 chinese fan.

25 June 2026
Unprompted review
Rated 4 out of 5 stars

It wasn't really an experience, just good price and quality

It wasn't really an experience, I just needed an air-con unit and yours was the most powerful, with the lowest ed noise level and an extra low-noise setting, for at least £120 cheaper than the next best competitor, so I went for it. I will be very impressed if it does all that it is described as doing, but I'm concerned that something will be not as-claimed as I have been stung in the past. If not, and if it comes quickly, I'll give you 5 stars on Trust Pilot.

25 June 2026
Unprompted review

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