Very easy company to communicate with. Their driver, Clive, was prompt, polite and helpful. Tracking system for delivery was excellent. Arrived right at the start of the allotted time, which was ve... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Deanta UK - Having taken delivery of our new Oak doors (Amalfi) the whole package from start to finish was fantastic. Easy website to help us choose these beautifully crafted door for our U... See more
Company replied
Doors delivered during the two hour slot as informed the day before. Door brought into hallway. Safe and dry. Helpful and friendly driver. Door looks well packaged with mdf strips along all sides... See more
Company replied
Doors were delivered within a couple of days and at a keen price. They were well packaged with edges protected with cardboard sleeves and the faces visible under polythene wrap for initial inspection... See more
Company replied
Company details
Written by the company
Deanta UK Limited designs and manufactures a range of real wood and veneered internal doors. We have an established reputation for commitment to innovative design, superior craftsmanship and excellent client service
Contact info
Deanta UK Limited, 400 Lancaster Way Business Park, CB6 3NW, Ely, United Kingdom
- 01353 698602
- marketing@deanta.co.uk
- deantawood.co.uk
4.5
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Professional delivery service
Really good service from your driver with accurate times for his arrival. Such a contrast to the previous delivery of doors made by a third party courier.
26 August 2026
Unprompted review
Reply from Deanta UK
Good Afternoon Mr & Mrs Brimacombe
Thank you for your feedback! We're delighted to hear our driver provided excellent service and kept you updated with accurate arrival times. We appreciate your comments and are pleased we could deliver a much better experience.
The Deanta Team
Excellent delivery by very polite driver
Excellent, polite, careful delivery.
27 August 2026
Unprompted review
Reply from Deanta UK
Good Afternoon Jim
Thank you for your kind review! We're so pleased to hear that you received an excellent delivery service.
The Deanta Team
Second purchase of door
Second purchase of door, downstairs dome a few years ago and now upstairs. Really pleased with the order, delivery and product (Deanta)
21 August 2026
Unprompted review
Reply from Deanta UK
Good Morning,
Thank you for your fantastic review. We're so happy to hear that you chose us again for your second door purchase and that you've been pleased with the ordering process, delivery, and the quality of the product on both occasions.
We appreciate your continued trust and support, and for taking the time to share.
Kindest Regards,
The Deanta Team
Reply from Deanta UK
Good Afternoon Darren
Thank you for your review, I am happy to hear that you were pleased with the communication throughout your experience. We appreciate your feedback and support.
Kindest regards
The Deanta Team
This is my second delivery for these…
This is my second delivery for these guys. Driver waa helpful and on time every delivery has come with the best protection to doors I've ever seen. 10 out of 10 guys and the doors are a great quality and superbly finished
4 August 2026
Unprompted review
Reply from Deanta UK
Good Morning Jay,
Thank you so much for your fantastic review and for choosing Deanta again. We're so pleased to hear that both of your deliveries arrived on time and that our driver was helpful throughout.
It's especially great to know that the care taken with packaging and protecting the doors stood out to you. Even better, we're thrilled that you're pleased with the quality and finish of the doors themselves.
We appreciate you taking the time to share such great feedback.
Kindest Regards,
The Deanta Team
Fantastic service from Deanta truly…
Fantastic service from Deanta truly excellent customer experience
4 August 2026
Unprompted review
Reply from Deanta UK
Good Morning Graham,
Thank you for your brilliant review. We are so happy to hear that you experienced such fantastic customer service from our team. We appreciate you taking the time to share.
Kindest Regards,
The Deanta Team
Arrived on time and delivery chaps good…
Arrived on time and delivery chaps good and polite.
4 August 2026
Unprompted review
Reply from Deanta UK
Good Morning Roy,
Thank you for your kind review. We're so pleased to hear that your delivery arrived on time and that our delivery team were polite and helpful. We'll be sure to pass your feedback on to them and appreciate you taking the time to share.
Kindest Regards,
The Deanta Team
Deanta UK
Deanta UK - specifically Ellie at the Ely office and both Haydock delivery men have been outstanding today! Polite, helpful and so professional!
Gold standard Customer Service!! Thank you so very much
29 July 2026
Unprompted review
Reply from Deanta UK
Good Morning Angela,
Thank you so much for your fantastic review. We're delighted to hear that Ellie at our Ely office and our Haydock delivery team provided such a positive experience.
Your kind words and recognition mean a great deal to the team, and we'll be sure to pass on your feedback to Ellie and the delivery crew.
Thank you for choosing Deanta and for taking the time to share your experience.
Kindest Regards,
The Deanta Team
Second order from a seller and second…
Second order from a seller and second delivery from Deanta. Deanta always delivers in perfect condition with polite and helpful drivers.
24 July 2026
Unprompted review
Reply from Deanta UK
Good Morning Chris,
Thank you for your fantastic review! We're so pleased to hear that both of your deliveries have arrived in perfect condition and that our drivers made such a positive impression. We will be sure to pass on your kind words to the team, we appreciate you taking the time to share.
Kindest Regards,
The Deanta Team
Our delivery driver
Our delivery driver, Clive, was great. A real 'can do' attitude. Our road is practically blocked with works, sporadically and we are into week 3 of 6! Clive took it all in his stride, drove as near to the house as he could. This was still 6-7 houses away. He and one of the workmen carried our sliding doors (one each). To the drive. A very nice and helpful guy, literally prepared to go the extra mile 👏.
22 July 2026
Unprompted review
Reply from Deanta UK
Good Morning Wendy
Thank you for the fantastic review! We're delighted to hear that Clive's can-do attitude made such a positive impression. Despite the challenges caused by the roadworks, his commitment to providing exceptional service and his willingness to go above and beyond for our customers truly reflect the values we strive for as a team. We'll be sure to pass on your kind words to him.
Thanks again for your feedback.
Kindest regards
The Deanta Team
Superb
Wow what a great experience. Ordered online and within 10 minutes received a call to arrange delivery within 2 working days. The lady on the call was a credit to the company.
I had regular updates of delivery progress and the door came really well packaged.
Couldn’t be happier with the customer service and speed of delivery.
Great stuff
20 July 2026
Unprompted review
Reply from Deanta UK
Good Morning Dan,
We’re thrilled to hear everything went smoothly from the moment you placed your order. Our team will be pleased to know their quick communication and regular updates made a difference, and we’ll be sure to pass your kind words on to them. Thank you so much for taking the time to share your experience.
Kindest Regards,
The Deanta Team
Excellent service very friendly…
Excellent service very friendly delivery driver. My only comment would be I had an email to say it would be delivered 7.45-9.45 Friday. Then one to say 8.39 Friday. It arrived at 17.10 Thursday. Luckily I was in!
16 July 2026
Unprompted review
Reply from Deanta UK
Good Morning Candy,
Thank you so much for your wonderful review! We're glad to hear that you were pleased with the service and found our delivery driver friendly and helpful.
We really appreciate your feedback regarding the delivery notifications. We're sorry for the confusion caused by the emails giving a Friday delivery window when your order actually arrived on Thursday. While we're pleased that your delivery arrived earlier than expected, we understand how important accurate tracking information is and will be sure to share your feedback with the relevant team so that this can be looked into further.
Thank you again for choosing us and for taking the time to share your experience.
Kindest Regards,
The Deanta Team
Product was great delivery service from…
Product was great delivery service from direct doors shocking couldn't give me a day or a time and no phone call prior to delivery which was arranged. Assumes everyone who gets a delivery has 24 hour availability
15 July 2026
Unprompted review
Reply from Deanta UK
Good Morning Joseph
Thank you for your feedback. We're happy to hear that you're pleased with the product itself, but we're sorry to learn that the delivery experience did not meet your expectations.
We understand how important clear delivery communication is, and we appreciate your comments regarding the lack of a confirmed delivery slot and prior notification. We'll be sure to share your feedback with the relevant team to prevent this happening again.
Thank you for bringing this to our attention, and we hope you enjoy your new door.
Kindest regards
The Deanta Team
Great service all round
Great service all round. Ordering was straightforward, delivery was quick, and I received clear tracking updates throughout the process so I always knew when to expect my order. Product arrived in good condition and looks exactly as I had hoped based on thr images and description online. While it hasn't been installed yet, my first impression of the quality and finish is very positive.
30 June 2026
Unprompted review
Reply from Deanta UK
Good Morning Hannah
Thank you for your wonderful review! We're pleased to hear that you found the ordering process straightforward, the delivery quick, and the tracking updates helpful. We hope you're just as impressed once it's installed!
Kindest regards
The Deanta Team
Easy Ordering
Easy Ordering, Delivery arranged and goods arrived earlier than expected, 5 days from ordering to delivery that includes weekend, goods arrived well protected and appear to be in good order although i'm not fitting streight away so not opening the plastic rapping yet.
15 July 2026
Unprompted review
Reply from Deanta UK
Good Morning Richard
Thank you for your great feedback!
We're glad to hear that the ordering process was easy and that your delivery arrived earlier than expected. This is exactly the level of service we strive to provide.
Thank you for choosing us, and we hope the installation goes smoothly when the time comes.
Kindest regards
The Deanta Team
delivery on time and good call to …
Hi I start work with deanta in 4 weeks ago I Oder some doors very good sale service and delivery service and doors is prefect for price and material i wold highly recommend and really appreciate deanta thanks.
14 July 2026
Unprompted review
Reply from Deanta UK
Good Morning Mohammed,
Thank you so much for your wonderful review. We're delighted to hear that you had a great experience with our sales team, delivery service, and, most importantly, that you're pleased with the quality of your doors. It's fantastic to know that they met your expectations. We truly appreciate your recommendation and your kind words.
Kindest Regards,
The Deanta Team
Great driver but a shame they only send 1 person
2 oak doors delivered, given 5 stars for the driver but for the firm i would give 3, sending out 1 person with very heavy items and expecting whoever is receiving to help, i have arthritis so had no chance of helping luckiky my husband managed to get home early.
13 July 2026
Unprompted review
Reply from Deanta UK
Good Morning Kathleen,
Thank you for your review. We're pleased to hear that your oak doors were delivered successfully and that the driver provided excellent service.
We do, however, appreciate your feedback regarding the delivery arrangements. We're sorry to hear that the delivery was challenging. We understand that heavy items such as doors can be difficult to handle, and we're glad your husband was able to get home to assist.
Your comments have been noted and will be shared with the relevant team as we continually review our delivery processes and customer experience. We value your honest feedback, as it helps us identify areas where we can improve.
Thank you again for choosing Deanta, and we hope you enjoy your new doors.
Kindest Regards,
The Deanta Team
Very efficient and prompt
Very efficient and prompt. Friendly and helpful service. All very good!
9 July 2026
Unprompted review
Reply from Deanta UK
Good Morning,
Thank you for your wonderful review. We're delighted to hear that you found our service efficient, prompt, friendly, and helpful. We really appreciate you taking the time to share your feedback and look forward to helping you again in the future should you need.
Kindest Regards,
The Deanta Team
Reply from Deanta UK
Good Morning,
Thank you for your wonderful review. We're delighted to hear that you found our service and communications to be first class. We thank you for your recommendations and appreciate you taking the time to share.
Kindest Regards,
The Deanta Team
Excellent service right from the start
Excellent service right from the start. The doors arrived within the time frame agreed. Clive the delivery man was very friendly and helpful. An excellent ambassador for the company. The doors were well packaged. A really positive experience from start to finish.
6 July 2026
Unprompted review
Reply from Deanta UK
Good Morning David,
Thank you so much for your fantastic review. We're delighted to hear that you had such a positive experience from start to finish. It's great to know that your doors arrived within the agreed timeframe and that they were well packaged on delivery.
We'll be sure to pass on your kind comments to Clive, he'll be thrilled to hear that his friendly and helpful service made such a positive impression. We appreciate you taking the time to share your feedback and we hope you enjoy your new doors.
Kindest Regards,
The Deanta Team
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