D4Drivers Reviews 6,682

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 154 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service and staff for being professional, friendly, and helpful, making the overall experience pleasant and efficient. People also appreciate the straightforward online booking process and the competitive pricing, often noting it's more affordable than other options. However, some people were dissatisfied with certain aspects, particularly regarding the location and the eye test component of the medical. A few customers mentioned issues with the venue being inconvenient or the eye test being conducted improperly, leading to additional appointments or costs.

What people talk about most

Service

Reviewers highlight positive aspects of service, often praising the efficiency and professionalism of the... See more

Staff

Clients share positive opinions on staff, frequently highlighting the professionalism, friendliness, and... See more

Booking process

Users describe positive interactions with the booking process. Many customers found the online booking system... See more

Price

Customers had positive experiences with price, often finding it competitive and affordable compared to other... See more

Location

Reviewers mention ambiguous feedback about location. Many customers found the locations easy to find, local,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had the pleasure of having my medical in Oxford with Dr.Desmond Stevens.I cannot fault the experience which was made so much easier by Dr.Stevens .He made me feel at ease,relaxed and clearly explain... See more

Rated 5 out of 5 stars

I recently had a medical which needed more evidence to get signed off. My contact in customer support is Layla and she has been absolutely brilliant. Layla responded to me every time, kept me well in... See more

Rated 5 out of 5 stars

Easy online booking. Good availability. Local venue with easy access. Appointment on a Saturday, always a good thing. Doctor was friendly and helpful, very thorough, knew his way around the form an... See more

Rated 5 out of 5 stars

I attended an appointment in Aberdeen (Westhill) for an HGV medical and can't fault the experience. The venue staff were friendly and helpful, the Dr was very professional and friendly, I was seen on... See more


Company details

  1. Medical Examiner

Written by the company

Our Doctors provide HGV, PCV and taxi medicals for just £58 (inc. eye test) in over 100 locations across the U.K.including evenings and weekends. We will see you quicker than your own GP and for a fraction of the price. Simply call 0300 3030 668 or book online at https://book.d4drivers.uk/ for an appointment to suit you!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
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1-star

Replied to 57% of negative reviews

Typically replies within 1 week

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Rated 2 out of 5 stars

Failed eye test.

I failed my eye test,went straight to spec savers who passed me straight away,I think the doctor was to strict,didn’t give me a chance to relax,it was as if she was in a rush,causing me stress,not good.

6 March 2025
Unprompted review
D4Drivers logo

Reply from D4Drivers

We’re sorry to hear about your disappointing experience, and we understand your frustration. Our doctors follow the DVLA’s strict eyesight standards when assessing applicants. If the required standard isn’t met during the test, we refer individuals to an optician for further assessment.

We appreciate that this process may have felt unnecessary given that you had no difficulties at your opticians, but please know that our goal is to ensure that all medical assessments are completed in line with regulatory guidelines.

If you would like to discuss this further, please reach out to us at customer-support@d4drivers.uk and we’ll be happy to assist.

Rated 2 out of 5 stars

The doctor did not complete my medical…

The doctor did not complete my medical form, so I have to go back to see him again

3 March 2025
Unprompted review
D4Drivers logo

Reply from D4Drivers

We're really sorry to hear that your medical form wasn't completed correctly. We understand how frustrating that must be. Please don’t hesitate to get in touch with our support team at customer-support@d4drivers.uk, we’ll be more than happy to look into this for you and get things sorted as quickly as possible.

Rated 5 out of 5 stars

Excellent service

I have used this company twice now and have found the booking process to be efficient and the appointments are well organised. The consultations are dealt with by Doctors who know what is required by the DVLA and there is no time wasted working out how to fill out the forms. All in all this is a thorough and cost effective way to safeguard your license.

8 March 2025
Unprompted review
Rated 5 out of 5 stars

They where very professional in…

They where very professional in their job during the eye test & blood pressure test , my first blood pressure test readings was bit high , and I was given second chance to come on following week for free test

8 March 2025
Unprompted review
Rated 1 out of 5 stars

Couldn’t do the medical because the…

Couldn’t do the medical because the D4Drivers doctor didn’t have access to my medical record!
Went with all info requested but it obviously wasn’t enough. Had to make arrangements for my own doctor to fill in the form (£120) .

11 March 2025
Unprompted review
D4Drivers logo

Reply from D4Drivers

Thank you for your feedback, we have requested further information via Trustpilot to see if we can help assist further, as we currently don't have any details. We would appreciate the opportunity to look into this further for you.

Rated 5 out of 5 stars

Fast and efficient

Seen on time, very thorough and pleasant doctor. Eye test proved 20/20 vision with glasses so no problem renewing HGV licence. Much better price than my GP surgery and had an appointment at D4D within a fortnight which was also way quicker than trying to book a GP appointment. Can recommend to any professional driver.

1 March 2025
Unprompted review
Rated 2 out of 5 stars

Fastest medical in the history of…

Fastest medical in the history of medicals, I was in and out in 5 minutes with my high blood pressure being dismissed as “white coat syndrome”!

2 March 2025
Unprompted review
D4Drivers logo

Reply from D4Drivers

Thank you for taking the time to share your feedback. We're really sorry to hear that your experience didn’t meet expectations. This isn’t the level of service we aim to provide, and we’d like to look into this further.

If you could kindly reach out to us at customer-support@d4drivers.uk with a few more details, our team would be more than happy to assist and work towards a resolution.

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