KSL Clinic Reviews 

1,278
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 277 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional and welcoming staff for making them feel completely comfortable throughout the entire process and providing clear, detailed explanations for every question. Many people note that the medical procedures run exceptionally smoothly and yield truly impressive visual results that successfully restore their personal confidence. Some reviewers were not entirely happy with certain physical outcomes, specifically mentioning asymmetrical hairlines, reduced overall density, or lingering uneven patches. A few consumers also encountered communication hurdles during inquiries, sales-focused initial consultations, or occasional post-procedure complications that required careful attention.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently describing team members as exceptionally... See more

Service

Clients share satisfaction regarding the service, frequently highlighting professional care, thorough... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how the welcoming team... See more

Product

Users describe positive interactions with product, expressing immense satisfaction with their hair... See more

Customer service

Customers had positive experiences with customer service, consistently praising the professional staff and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easily booked. Reminders sent as appointment was a few months in future. Clinic easy to find. Procedure fully explained. Not pain free but not too bad. In and out in 20 mins. KSL certainly very profe... See more

Rated 5 out of 5 stars

I had my hair transplant at KLS Clinic with Dr. Nishal on December 3rd 2025 and I’m really glad I chose them. From the start, everyone was kind, reassuring, and very professional, which helped me... See more

Company replied

Rated 5 out of 5 stars

From the outset I enjoyed dealing with KSL, their staff were professional, honest and courteous. There was no hard sell or push to be drawn into any procedure or product that KSL provide. I didn... See more

Company replied

Rated 5 out of 5 stars

I had my hair Transplant at the end of July this year and have just completed my second PRP Treatment. After only 4 months the results I’m seeing are incredible. Every step along the KSL journey has... See more

Company replied


Company details

  1. Hair Transplantation Clinic
  2. also in
  3. Hair Replacement Service
  4. Plastic Surgery Clinic

Written by the company

The UK's Leading Hair Clinic since 2013. We offer complete hair restoration for men and women of all ages suffering from hair loss. We are located across the UK with clinics operating out of Kent and Manchester and offer consultancy services in Bristol and Birmingham. KSL have a wide celebrity client, these include TV Personalities and Sports Stars: Joe Swash (Actor/Presenter), Jake Quickenden (X-Factor), Jack Fincham (Love Island), Gaz Beadle (Geordie Shore), Stuart Hogg (British Lion Rugby) and Paul Robinson (International Ex-England Footballer).

1000's of Lives Changed!

Written by the company

We're Committed to Providing Outstanding Patient Care
Complimentary Consultations | In-person or Virtual Available | Monday-Saturday | Contact us today on 0166 686101 (Kent) or 0161 503 0537 (Manchester).

We Guarantee Our Results!

Reassurance You’re Covered with our 80% Guarantee.

At KSL Clinic we guarantee 80% regrowth of your transplanted hairs, if we do not deliver this, we will carry out a second procedure to achieve the percentage. 

Contact info


4.9

Excellent

TrustScore 5 out of 5

1K reviews

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No recent history of asking for reviews

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4.9

All reviews

(1,278)

248 reviews in the last 12 months

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Rated 5 out of 5 stars

KSL clinic - a very satisfied client

24 hours after a FUE hair transplant to the crown area and I couldn't be happier with how the procedure went yesterday and how I'm feeling and looking today.
Dr. Matee and his wonderful team took great care of me in a relaxed but highly professional manner.
No pain, no post-procedure bleeding and no side effects.
Having "shopped around" to see what various clinics had to offer, I can categorically say that I made a wise decision to put my hair and my well being in the hands of the excellent KSL team.

7 October 2026
Unprompted review
Rated 5 out of 5 stars

I’ve had a fantastic experience with…

I’ve had a fantastic experience with KSL for my PRP treatment. From the initial consultation through to my first treatment, the whole team has been incredibly helpful, professional and welcoming.

I was made to feel completely relaxed throughout, and everything was explained clearly. I received all the information I needed beforehand, which really helped me understand the procedure and what to expect.

The staff member who carried out my treatment was excellent. They were professional, patient and reassuring throughout the whole process, taking the time to make sure I was comfortable.

Overall, KSL are a fantastic company and I’ve been really impressed with the level of care and service I’ve received. I would highly recommend KSL to anyone considering PRP treatment.

21 September 2026
Unprompted review
Rated 5 out of 5 stars

Really good experience

Really good experience.staff where very professional and helpful. Would totally recommend this company to anyone thinking of going for a hair transplant

23 September 2026
Unprompted review
Rated 5 out of 5 stars

Hair Transplant

I was very nervous before I had my Hair Transplant, but as soon as I walked into the building Harrington was extremely welcoming on the desk. I then got taken upstairs to Dr. Nishal, Gosha and Faye and they were amazing all day with me, talking me through the procedure and what was going on.

I highly recommend KSL from the consultation with Sam to the staff at KSL, always made me feel reassured and comfortable.

19 September 2026
Unprompted review
Rated 5 out of 5 stars

PRP treatment

Easily booked. Reminders sent as appointment was a few months in future. Clinic easy to find. Procedure fully explained. Not pain free but not too bad. In and out in 20 mins. KSL certainly very professional and aftercare amazing.

18 September 2026
Unprompted review
Rated 5 out of 5 stars

Had another PRP yesterday

Had another PRP yesterday, as usual top quality service. The surgeon was dealing with someone else, saw me in the waiting room and recognised me instantly despite only seeing me one time almost a year ago, he had a quick check and recommended a better topical solution to help with the growth. The rest of the staff took time to chat and offer advice while I was waiting to go in and as usual the nurse was friendly, chatty and made the procedure as painless as possible.

12 September 2026
Unprompted review
Rated 5 out of 5 stars

In for PRP

In for PRP. Always made to feel as comfortable as possible. Would highly recommend.

12 September 2026
Unprompted review
Rated 5 out of 5 stars

Due my next PRP in a few weeks time and…

Due my next PRP in a few weeks time and I can see the improvements since the last. Each time I've been all the staff are friendly and approachable if I have questions.

16 July 2026
Unprompted review
KSL Clinic logo

Reply from KSL Clinic

Thank you so much for your lovely review!

It’s fantastic to hear that you’re already seeing improvements since your last PRP treatment and we’re delighted to know you’re looking forward to your next one. We’re also really pleased that our team continues to make you feel comfortable and supported and that you feel able to ask questions along the way. Thank you for your continued trust in KSL Clinic!

Kind Regards
Amina
KSL Clinic

Rated 5 out of 5 stars

From the get go I was made to feel very…

From the get go I was made to feel very welcome and at ease. Everything was explained perfectly and the procedure was ALOT more easy going than I had first imagined. If you are even debating the thought of getting a hair transplant I would say don’t think about it, DO IT. And would 100% reccomend KSL to anyone!

17 August 2026
Unprompted review
KSL Clinic logo

Reply from KSL Clinic

Thank you so much for your fantastic review! We’re thrilled to hear that you felt welcomed and at ease from the very beginning and that everything was explained clearly throughout your experience. It’s great to know that the procedure was easier and more comfortable than you had expected.

We really appreciate your recommendation and your confidence in KSL Clinic. Thank you for choosing us to be part of your hair journey we wish you all the very best with your results!

Kindest Regards
Amina
KSL Clinic

Rated 5 out of 5 stars

Fantastic Clinic,

15 August 2026
Unprompted review
KSL Clinic logo

Reply from KSL Clinic

Thank you so much for your kind review!

We’re delighted to hear you had such a positive experience at our clinic. Your feedback means a lot to the whole team, and we really appreciate you taking the time to share it.

Kind Regards
Amina
KSL Clinic

Rated 5 out of 5 stars

My second PRP

My second PRP, staff always so friendly, helpful and knowledgeable, I could not recommend more highly

15 August 2026
Unprompted review
KSL Clinic logo

Reply from KSL Clinic

Thank you so much for your lovely review!

We’re delighted to hear that you had another positive experience with your second PRP treatment. It’s wonderful to know that our team’s friendly, helpful and knowledgeable approach continues to make you feel comfortable and well looked after.

Thank you for recommending us so highly we really appreciate it!

Kind Regards
Amina
KSL Clinic

Rated 5 out of 5 stars

KSL have been fantastic throughout my…

KSL have been fantastic throughout my hair journey. Would 100% recommend

12 June 2026
Unprompted review
KSL Clinic logo

Reply from KSL Clinic

Thank you so much for your fantastic review!

We’re delighted to have been part of your hair journey and to hear that you’ve had such a positive experience with KSL Clinic.
Your recommendation means a great deal to us, and we really appreciate your kind words.

Kindest Regards
Amina
KSL Clinic

Rated 5 out of 5 stars

Same friendly nurse put me at ease

Very friendly nurse instantly put my mind at rest and proceeded with the anaesthetic version of RP injections. The fact that the nurse was the same as the one for my earlier treatment was also reassuring.

8 February 2026
Unprompted review
KSL Clinic logo

Reply from KSL Clinic

Thank you for taking the time to share your experience and for putting your trust in us at KSL Clinic.

We’re delighted to hear that our friendly nurse was able to put you at ease and make you feel reassured throughout your PRP treatment. We’re especially pleased that having the same nurse as your previous PRP treatment helped provide that extra sense of comfort and familiarity.

Your kind words are greatly appreciated, and we’ll be sure to pass them on to the team.

Kind Regards
Amina
KSL Clinic

Rated 5 out of 5 stars

KSL for the WIN!!

I had my hair transplant done recently and I couldn’t be happier with the experience. The team was incredibly professional and very mindful of any anxieties. They explained everything clearly, worked efficiently, and made the whole process feel basically painless. I also really appreciated the payment plan, which was zero interest and very accessible. Highly recommend to anyone considering the procedure. I want to give a special shout out to the two wonderful female technicians in Manchester who made my experience just that extra special.

10 August 2026
Unprompted review
KSL Clinic logo

Reply from KSL Clinic

Thank you so much for your fantastic review, Luke! We’re absolutely delighted to hear how happy you are with your experience and that our team were able to put you at ease, explain everything clearly and make the procedure feel as comfortable as possible.

It’s also great to hear that you found our interest-free payment plan accessible and helpful. We really appreciate your recommendation and your kind words about the team.

We’ll be sure to pass your special shout-out on to our two wonderful technicians in Manchester we know they’ll be thrilled to hear that they made your experience that extra special!

Thank you for choosing KSL Clinic, Luke, and we wish you all the very best with your hair growth journey! 🙌

Kindest Regards
Amina
KSL Clinic

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