I wanted to buy a solid teak armchair that I could leave outside in all weathers, to match a bench I bought 30 years ago which is till looking great. Many other companies have chairs which look ok but... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Absolutely delighted with our new teak table and 6 rattan and teak chairs. Stunning workmanship and quality. We’ve been looking for a while and nothing compares on quality and price. Delivered within... See more
Company replied
Trading under the name Jati we went to view the range at the factory and had an excellent greeting. Perhaps the only slightly negative point is the showroom - could be bigger and more comprehensive.... See more
Company replied
We were delighted to discover Cyan furniture. We visited their showroom where we tried various patio chairs.Sarah gave us great advice when she understood our constraints. All furniture was great qual... See more
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Company details
Written by the company
Cyan is a leading manufacturer and supplier of high-end teak and wicker garden furniture to homes, luxury hotels, spas, resorts, local authorities, schools, restaurants, clubs and so on. We’re competitively priced, with a strong commitment to bio-diversity and sustainable growth.
Contact info
Unit 8, Gateway Business Park, Station Approach Road, CR5 2NS, Coulsdon, Surrey, United Kingdom
- 020 8655 6240
- customer.care@cyan.co.uk
- cyan-teak-furniture.com
4.7
Excellent
301 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 83% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
quality product
quick to order . website easy to use and full of all relevant info.prompt delivery and driver efficient and very obliging carrying bench to where I wanted it positioned. produce very sturdy , well made and excellent finish
20 June 2026
Unprompted review
Reply from Cyan Teak Furniture
Thank you for your fantastic review Barry!
We're delighted to hear you found our website easy to use and informative, and that your order arrived promptly. It's especially nice to know our driver was able to position your bench exactly where you wanted it.
We hope you enjoy your bench for many years to come, and we really appreciate your kind feedback.
Excellent service from Cyan
Excellent service from Cyan. Mum loves her Bench and delivery was first class
18 June 2026
Unprompted review
Reply from Cyan Teak Furniture
Thank you so much for your review Julie!
We're delighted to hear your mum loves her new bench and that you were pleased with our delivery - we'll be sure to pass these comments on to the team.
We hope your mum enjoys her bench for many years to come.
Very happy customer
Second purchase from Cyan - fast and efficient delivery in both cases, and excellent product quality.
29 June 2026
Unprompted review
Reply from Cyan Teak Furniture
Thank you for your continued support and for choosing Cyan again Dan! We're delighted to hear you've been pleased with both your purchases.
We hope you enjoy your furniture for many years to come.
Excellent quality product
Excellent quality product, delivered through the house to the back garden quickly and politely. Great value for money compared to similar offerings elsewhere.
26 June 2026
Unprompted review
Reply from Cyan Teak Furniture
Thank you for your wonderful review Gabriel!
We're delighted to hear you're so pleased with the quality of your furniture and that you found it to be great value.
We really appreciate your feedback and hope you enjoy your furniture for many years to come.
If it’s good enough for a country house……
We noticed their garden seats at Holkham Hall in Norfolk and thought they were good quality.
We then ordered a bench which was delivered promptly, and were kept informed of the process.
The bench is very well made in teak, and much sturdier than others at local garden centres / diy stores.
All in all very satisfied.
1 July 2026
Unprompted review
Reply from Cyan Teak Furniture
Thank you for your wonderful review Tim.
We're so pleased that seeing our seating at Holkham Hall inspired your purchase. It's great to hear your bench arrived promptly and that you're impressed with its quality.
We hope you enjoy your bench for many years to come!
Great product
Great product, sun lounger, a quality made product that not only looks great but is so comfortable as well. I'd definitely recommend. Delivered on time and fully assembled, friendly driver who also gave some useful advice.
18 June 2026
Unprompted review
Reply from Cyan Teak Furniture
Thank you for your fantastic review Jonathan.
We're delighted to hear that you're pleased with your sun lounger. It's also wonderful to know that our driver was friendly and able to offer some helpful advice, we'll be sure to pass these comments on.
We hope you enjoy many sunny days on your new lounger!
Great service and quick response about…
Great service and quick response about after care. Delivery speedy and efficient. Table assembled quickly, driver polite and helpful.
22 June 2026
Unprompted review
Reply from Cyan Teak Furniture
Thank you so much for your review.
It's great to know our driver was speedy and that our service was helpful - we'll be sure to share these comments with the team.
We hope you enjoy your table for many years to come!
My memorial bench.
I am so pleased with the banana bench I bought as a memorial to my late husband. It’s like a big hug! The family love it too and very much approve of my choice. The quality is very good and the brass plaque just right. Just one suggestion I would like to make is that it would be much more comfortable on the back if the screws were countersunk. However, a cushion would solve the problem.
Customer service was very good. As for delivery, I couldn’t believe that my bench was delivered so quickly. The young man who delivered it was polite and helpful. He carried the bench into the garden which was a great help. I bought a cushion as well which finishes the bench off and is very comfortable.
I have just applied a first coat of the protector I also ordered from you to keep the bench looking good.
I wouldn’t hesitate to recommend Cyan. Thank you very much!
12 June 2026
Unprompted review
Reply from Cyan Teak Furniture
Thank you so much for your lovely review Lawrence. We're honoured that you chose one of our Banana Benches as a memorial to your late husband, and we're so pleased to hear that it has brought you and your family so much comfort.
Thank you for your kind words about our customer service and delivery team, and for your helpful feedback regarding the backrest screws - we'll be sure to pass this on to our team.
We truly appreciate your recommendation and hope you enjoy your bench for many years to come.
A great experience
A great experience. We ordered a new bench, two folding chairs, a serving tray and a large square planter. We also ordered cushions for the chairs. All arrived when they said they would, and the delivery driver was very helpful at getting them into our back garden so we could arrange them in our small gazebo.
The furniture itself is great quality, looks the part, and is lovely to sit on. The planter now has a small tree in it and really looks the part. It's so nice being able to go out to the gazebo and sit comfortably either with or without the cushions.
We'd definitely look to buy from Cyan again if we needed any more furniture!
3 July 2026
Unprompted review
Reply from Cyan Teak Furniture
Thank you so much for taking the time to leave such a wonderful review Ryan.
We're delighted to hear that your furniture all arrived as expected, and that our delivery driver was able to help get everything into your garden. It's also fantastic to know you're so pleased with the quality of the furniture.
Thank you again for choosing Cyan. We hope you enjoy your furniture for many years to come and we look forward to helping you find more pieces for your garden in the future should you need it.
We have had furniture from Cyan for…
We have had furniture from Cyan for many years and the service and quality of the products remain outstanding.
24 June 2026
Unprompted review
Reply from Cyan Teak Furniture
Thank you so much for your review Ian and for being a loyal customer over the years.
It means a great deal to us that you've continued to choose Cyan and that our furniture, quality, and service have consistently met your expectations.
We truly appreciate your support and hope you enjoy your furniture for many years to come!
Great quality and quick and efficient delivery
Ordered the Windsor 4 seater bench and the Ashdown folding picnic table on 5th June and they were delivered on the 9th June. Really quick and efficient delivery.
The bench and table are made of a great quality teak and have been beautifully crafted. Very pleased with the purchase and the service.
9 June 2026
Unprompted review
Reply from Cyan Teak Furniture
Thank you so much for your lovely review Poppy!
We're delighted to hear that your furniture arrived so quickly and that you were pleased with our delivery service. It's also fantastic to know you're happy with the quality.
We really appreciate your feedback and hope you enjoy your new furniture for many years to come!
A different class...
I sought out a supplier and ordered from CT as I was fed up with buiyng cheap rubbish from garden centres that never lasts more than a year or two. I wasn't disappointed. The bench is manufactured to a very high quality and will last for a long time. My bench was delivered on time and I have treated it with the teak maintenance products as per the instructions. The cushion fits perfectly, oh and its soo comfortable. thank you!
26 June 2026
Unprompted review
Reply from Cyan Teak Furniture
Thank you so much for your wonderful review Andrew!
It's great to know you're happy with the quality, delivery, and that the teak care instructions were helpful. We're especially glad to hear you're enjoying the comfort of the cushion too.
Thank you for choosing us. We hope you enjoy many years of relaxing on your bench.
Good quality, solid garden furniture
We've just bought a Suffolk garden table and Chester arm chairs. We were anxious because we hadn't been able to visit the showroom and knew nothing about the company other than good reviews. However, we're really pleased with the furniture, as it's lovely and solid and excellent quality, and very nicely finished. They could be heavy to put in store during the winter, but it's fair to say they'll never get blown away by the wind! The company was good to deal with on the phone when we had a query before ordering them. We received them within a week of ordering them - they seem to deliver to different parts of the country fortnightly. Delivery guy was pleasant and helpful. The only slight criticism is that they'll only specify delivery on a particular day between 7am and 7pm.
24 June 2026
Unprompted review
Reply from Cyan Teak Furniture
Thank you so much for your review Ross!
We're so pleased to hear that the quality and finish met your expectations, and we're glad our team was able to help with your query before you placed your order. We'll also be sure to pass on your kind words to our delivery driver.
Thank you as well for your feedback regarding our delivery time slot. While we can only provide a delivery day in advance, if you give us a call on the morning of your delivery, we're always happy to provide a more accurate estimated arrival time based on where the driver is on their route.
We hope you enjoy your new furniture for many years to come, and thank you for choosing us!
Good quality and a good price first class service from all.
Ordered a 2 seater Teak Bench for our patio, order acknowledged and delivery date, given, took delivery on the date given. Excellent delivery staff very polite and careful. Really pleased with the quality of the Garden Bench, well made and finished.
Would highly recommend, for quality and price.
Very helpful staff, a pleasure to deal with.
Thanks to all.
24 June 2026
Unprompted review
Reply from Cyan Teak Furniture
Thank you so much for your wonderful review Michael!
We're delighted to hear that you were pleased with your new bench and that everything went smoothly. It's great to know our delivery team made such a positive impression, and we're thrilled you're happy with the quality and craftsmanship of the bench.
Your recommendation and kind words about our team really mean a lot to us. We hope you enjoy your new bench for many years to come.
Items arrived punctual and well packaged
Items arrived well packaged, on time and in good condition, although there was a slight problem with one item, but this was quickly rectified. Thanks so much, great company to deal with
19 May 2026
Unprompted review
Reply from Cyan Teak Furniture
Thank you for your review Dave.
While we're sorry there was a slight issue with one item, we're pleased that our team was able to resolve it quickly for you.
We really appreciate your support and are delighted that you found us a great company to deal with!
Wonderful Teak Furniture
Trading under the name Jati we went to view the range at the factory and had an excellent greeting. Perhaps the only slightly negative point is the showroom - could be bigger and more comprehensive.
That said, we bought the most fabulous furniture at a great price. Delivery was 6 star - two great Polish guys who couldn't have been more helpful. We're delighted!!
21 May 2026
Unprompted review
Reply from Cyan Teak Furniture
Thank you for your wonderful review.
We're delighted to hear that you enjoyed your visit and found our team welcoming and helpful.
It's fantastic to know that you're pleased with your furniture and that our delivery team provided such excellent service - we'll be sure to pass on your comments. We hope you enjoy your furniture for many years to come!
We are delighted with our garden bench…
We are delighted with our garden bench and it is a beautiful addition to our garden. The bench is of the highest quality, well made and lovely to sit on. Cyan Teak was an easy website to navigate, and purchase from. Cyan Teak run a top notch delivery service and the bench was delivered exactly when we requested. Their driver was friendly and helpful. An all round great experience and we would not hesitate to recommend Cyan Teak. Thank you.
2 June 2026
Unprompted review
Reply from Cyan Teak Furniture
Thank you for your wonderful review Jane.
We're delighted to hear that you're so pleased with your garden bench and that it has made a beautiful addition to your garden. It's great to know you found the quality excellent and that your delivery experience, including our driver and scheduled delivery, met your expectations.
We really appreciate your kind words and your recommendation. We hope you enjoy your bench for many years to come!
Bench Time
The garden bench arrived on time and I gave the delivery man a hand to place it in our back garden as it was quite heavy.We are very happy with the bench it is very well made solid and looks fantastic.
5 June 2026
Unprompted review
Reply from Cyan Teak Furniture
Thank you for your review Michael.
We're delighted to hear that your bench arrived on time and that you're so pleased with it.
Thank you for choosing us - we hope you enjoy your bench for many years to come!
Excellent products and good service
Easy website to navigate. All information provided - dimensions, sketches etc. to enable one to check the details.
Purchasing very straightforward and to my delight the delivery happened 2 days later when I had been expecting a fortnight.
So I have another happy client who loves the teak daybed
26 May 2026
Unprompted review
Reply from Cyan Teak Furniture
Thank you so much for your wonderful review.
We're delighted to hear that you found our website easy to use and that your daybed arrived sooner than expected. Most importantly, it's fantastic to know that your client loves it.
Thank you for choosing us!
We’ve bought a 3m parasol and it…
We’ve bought a 3m parasol and it appears completely unstable in the slightest wind. It is correctly installed using a metal base. Appreciate these should be lowered when it’s windy but even a light breeze on a sunny day forces this to move around quite a lot and is unnerving to sit under. This purchase was a replacement and the old parasol was extremely stable under the same type of conditions. Regardless of submitting photos / videos of the movement between the connecting poles which is flexing about 1”-1.5” from the centre joint to the top of the pole, I’m disappointed to have been told that this is normal (even though the old pole didn’t do this & was from the same supplier). I also reported a small chip on the upper pole noticed during unpacking, which was passed off as ‘cosmetic’
Poor quality of product and customer care missing the care.
23 May 2026
Unprompted review
Reply from Cyan Teak Furniture
Thank you for sharing your feedback with us.
We’re genuinely sorry that your experience with your parasol fell short of expectations. We understand your disappointment, and we apologise that this was not resolved as quickly as it should have been.
After reviewing the situation further, we arranged for a replacement parasol to be sent out to you. We hope this has now addressed your concerns and that you are able to enjoy your new parasol as intended. We also followed up after delivery to check everything was satisfactory.
We appreciate your feedback and apologise again for the frustration caused. We always want our customers to receive products they are completely happy with, and we appreciate you bringing this matter to our attention.
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