Volkswagen Financial Services UK Reviews 

Giani went above and beyond to find us our dream car. We came to see a car we had seen online however, upon arriving at the dealership, we fell in love with another car. Giani arranged for us to test drive several cars and explained the differences between each model. We then agreed the car we wanted to purchase and from that point, Giani and Simon handled every little detail and left us without any worries. Thank you very much and we highly recommend this dealership.

Had a fantastic experience buying a VW Polo through Tom Philpot at Windrush. He made the whole process incredibly smooth, handled our paperwork and finance setup flawlessly, and provided excellent communication at every step. Truly top-notch customer service. If you are visiting Windrush, definitely ask for Tom!

The dashboard only gives me information that VW wants me to have. I want a copy of my PCP contract and its not available.

I go to FAQ's but my question not covered.

I go th further help and again you can only ask for help on certain topics. Again mine not covered.

Aylesbury Audi continues to provide an excellent service.

Another great experience from Aberdeen Audi . Got lots of information from Callum and Tony as I wasn’t sure what car to choose.
Also got a first class handover from both Tony and young guy ( can’t remember his name) ~ he explained all the features of the car and even paired up both our mobile phones.

Arleigh was fantastic from start to finish! Arleigh ensured the process of swapping our vehicle over to Skoda was a smooth one, had fantastic knowledge of the vehicle we were interested in, and, went above and beyond to guarantee we got exactly what we wanted. As a customer, the care, time and effort we received was second to none. I would highly recommend Skoda, and Arleigh to anyone.

Sales Exec at my local dealer was great but things all fell apart on the day of collection of my new ID.4. Not his fault but for some reason there were delays in the finance system which resulted in me wasting a couple of hours at dealership, then having to return a week later once whatever it was had been resolved with VFS UK. Poor communication and never really got to the bottom of what caused the delay. What should have been an exciting drive away in new car day experience just turned into a disappointment. Got it in the end though and happy with the ID4 so far so there is that.

Easy to apply, though there was some delays in the final process. However this was die to high demand.

Great service, very friendly answered all my ?

The whole process was very easy and I was fully informed throughout.

Great effort in find a solution to support the customer

We saw the A3 Hybrid and worked with the dealer team (Audi TW) both the sales staff, transaction manager, and the dealer principal to buy the car and use Audi finance too.

I dealt with Phil Jones at Škoda Bolton and from the 1st contact through driving away , everything was straight forward. I wish more car sales people were
Like him

Paul was professional and very straight forward to deal with

Brandon was very helpful & he was given a strict brief with a tight budget that he met- very impressed & happy. Thank you Brandon

I have no issues since I began the process of buying my car, only had it a month but website is good and easy to follow and really not experienced anything else at this point.

The VW finance service has been absolutely excellent from start to finish. The entire process was incredibly easy and straightforward, everything was clearly explained and there were no hidden surprises. The application was simple to complete, and the approval came through quickly. I was really impressed by how smooth and hassle-free the whole experience was. I would highly recommend VW Financial Services to anyone looking for a stress-free finance process.

I left a message asking to be called back and no one did. I was charged £220 for repairs to my old car even though I contested the level of damages. VW took money out of my account without me signing off on any repairs and then ignored my request for a call back. Not very impressed. Will not use VW finance again.