Experience from start to end was exceptional. We were listened to and all staff who assisted us spent time and effort in getting us the deal that was best for us. The sales rep Ali was very attentive... See more
Company replied
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Sytner Bath was excellent in every respect. The facility is 5*. Staff were amazing, especially Grafton who led us through from beginning to end - he deserves several gold medals. Now very happy to dri... See more
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From test drive to collection Sytner Mercedes Bristol made every part of the journey seem effortless. Special thanks to Joshua Harris who, from point of sale to collection catered for every need and h... See more
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Everything about my experience was great! Welcoming front desk staff, comfortable waiting area, drinks provided and a perfectly presented showroom. The salesman Tim answered any questions and let... See more
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Company details
Written by the company
Mercedes-Benz Finance gives you the freedom and flexibility to drive away in the Mercedes-Benz of your choosing, in a way that fits around your lifestyle. You’ll benefit from: A range of both purchase and lease products, so you can find the solution that’s right for you. Wide-ranging support from our team on our range of financial products, and the benefits of each. Tailored customer service via phone, email and web, so we can support you in the way that suits you best and a dedicated, sensitive case team, should you need extra help managing your agreement.
Contact info
Mercedes-Benz Financial Services UK Ltd, MK15 8BA, Milton Keynes, United Kingdom
- 0370 847 0700
- mercedes-benz.co.uk/passengercars/finance.html
4.6
Excellent
5K reviews
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New Car 2026
Very knowledgeable ,friendly , and helpful staff making the process of buying our new car a very pleasant experience.
7 September 2026
First class service from Mercedes Benz Kidlington
Amazing customer service from Mercedes in Kidlington. Special thanks to Jodie in the service department, a delight to speak to, communicated everything efficiently, timings for collection worked perfectly. The whole experience was a joy, the online booking is brilliant (and you can book a courtesy car) and the self check-in has made things even more efficient. All the staff are super helpful and nothing is too much trouble.
7 September 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Very thourough and easy application…
Very thourough and easy application process. Received an answer straight away. Fare rate offered .
6 September 2026
Reply from Mercedes-Benz Financial Services UK
Dear Joanne,
Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz.
Kind regards,
Mercedes-Benz Finance
My experience with Mercedes Warrington… Jack McPoland
My experience with Mercedes Warrington was excellent.
A special shout out to Jack McPoland who made the whole process simple and easy to understand. Excellent customer service from Jack and would highly recommend buying a car from Mercedes Warrington
6 September 2026
Reply from Mercedes-Benz Financial Services UK
Dear Maddison,
Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from Jack McPoland and the team at Mercedes-Benz of Warrington.
Kind regards,
Mercedes-Benz Finance
The sales agent was able to find a plan…
The sales agent was able to find a plan that is close to my budget. I had all the support that I required throughout the process of purchasing my new car.
Evbaru
6 September 2026
Reply from Mercedes-Benz Financial Services UK
Dear Edith,
Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz.
Kind regards,
Mercedes-Benz Finance
Craig at Teeside was extremely helpful and professionally courteous at all times
Craig at Teeside was extremely professional and courteous at all times
6 September 2026
Reply from Mercedes-Benz Financial Services UK
Dear Frank,
Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from Craig and the team at Mercedes-Benz of Teesside.
Kind regards,
Mercedes-Benz Finance
Reply from Mercedes-Benz Financial Services UK
Dear Mr Dixon,
Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz.
Kind regards,
Mercedes-Benz Finance
Really pleased with my Mercedes GLC300…
Really pleased with my Mercedes GLC300 purchase from Lookers Crawley. Rihanna looked after everything with great efficiency and expertise. Couldn’t have asked for better service.
31 August 2026
Reply from Mercedes-Benz Financial Services UK
Dear Trevor,
Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from Rihanna and the team at Mercedes-Benz of Crawley.
Kind regards,
Mercedes-Benz Finance
Lily and Sebastian were outstanding and…
Lily and Sebastian were outstanding and I would have no hesitation in recommending them. They were very efficient and helpful with everything to do with the process. Mercedes Norwich should be very proud to have them as Team members.
6 September 2026
Reply from Mercedes-Benz Financial Services UK
Dear Mr Saunders,
Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from Lily, Sebastian and the team at Mercedes-Benz of Norwich.
Kind regards,
Mercedes-Benz Finance
Superb experience
The level of professionalism and customer care I received matched the prestige of the Mercedes-Benz name completely. An exceptional buying experience from start to finish
6 September 2026
Reply from Mercedes-Benz Financial Services UK
Dear Sam,
Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz.
Kind regards,
Mercedes-Benz Finance
Reply from Mercedes-Benz Financial Services UK
Dear Colin,
Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz.
Kind regards,
Mercedes-Benz Finance
We had such a great experience buying…
We had such a great experience buying our new Mercedes from this branch and a huge thank you to Pourang for making it so special.
From start to finish, he was professional, genuine, patient and incredibly helpful. What stood out most was how genuinely happy he and the whole team were for us when we collected our new car, it made the experience feel personal rather than just another sale.
We absolutely love the car and couldn’t recommend Pourang and the team enough. Thank you for making such a special moment even better!
5 September 2026
Reply from Mercedes-Benz Financial Services UK
Dear Elkhatib,
Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from Pourang and the team at Mercedes-Benz.
Kind regards,
Mercedes-Benz Finance
Excellent Service
I have been using Mercedes Benz Finance for over 8 years. I find the application process easy, also the rates are competitive and fair. I would highly recommend Mercedes Benz Finance to anyone considering a car loan.
5 September 2026
Reply from Mercedes-Benz Financial Services UK
Dear Customer,
Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz.
Kind regards,
Mercedes-Benz Finance
Ryan in Mercedes Belfast
5 September 2026
Reply from Mercedes-Benz Financial Services UK
Dear Martin,
Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from Ryan and the team at Mercedes-Benz of Belfast.
Kind regards,
Mercedes-Benz Finance
Reply from Mercedes-Benz Financial Services UK
Dear David,
Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz.
Kind regards,
Mercedes-Benz Finance
Excellent support and service
Excellent support and service. Honest about the car that would be right for me. To the point and made buying the car an enjoyable experience.
4 September 2026
Reply from Mercedes-Benz Financial Services UK
Dear Cheryl,
Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz.
Kind regards,
Mercedes-Benz Finance
76 Plate Purchase
Jeremy couldn’t have been more helpful at every stage of the process, clearly explaining every detail and comparing models to ensure we made the right purchase decision.
Outstanding customer service!
4 September 2026
Reply from Mercedes-Benz Financial Services UK
Dear Lindsey,
Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from Jeremy and the team at Mercedes-Benz.
Kind regards,
Mercedes-Benz Finance
Good customer service and care
Good customer service and care. Matt was very helpful.
4 September 2026
Reply from Mercedes-Benz Financial Services UK
Dear Marisa,
Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from Matt and the team at Mercedes-Benz.
Kind regards,
Mercedes-Benz Finance
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