We had a glass veranda installed last week by Crocodile's three installers Chris, Jack and Jake. We are delighted with the structure. The three installers were polite ,friendly and worked very hard un... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Established in 2003 Crocodile is the UK's leading manufacturer and supplier of automatic garage doors, security shutters, glass verandas, winter gardens and awnings. Our products are bespoke made to meet your requirements at our own factory in Yorkshire. This ensures that we control quality in production and can give the best aftercare to our customers. We believe in fitting once and fitting to last. Our ethos has always demanded rigidity and durability. We are FCA registered and provide a number of finance options subject to affordability including buy now pay later and monthly repayment plans. Talk to us - Contact us to discuss ideas for your home with absolutely no obligation. Free site survey - Meet us and know your options. Our skilled surveyors work with you to design a customised solution for your home which meets your requirements. You will receive a clear and complete quote which details every step and cost. Manufacture - Once you have approved your quote, we will get to work in our UK factory. Installation - Our own expert engineers will fit the product at your property. Aftercare - Crocodile garage doors, shutters and awnings come with a five-year warranty and Crocodile verandas and winter gardens come with a ten-year warranty.
Spring Garden Mill, HD3 4LN, Huddersfield, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 90% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Crocodile Garage Doors Verandas

Reply from Crocodile Garage Doors Verandas
Paul and Paul were a pleasure , hard working and tidy ,the quality of workmanship was fantastic , I would definitely recommend this product as I am really pleased with the end result .

Reply from Crocodile Garage Doors Verandas
Just to say a big thanks to mark and Paul for fitting my new garage door.
Very friendly and genuine guys.
They turned up on time and cleaned up after themselves.
Made a great job.👍
Thanks
Adie in Reading

Reply from Crocodile Garage Doors Verandas
Really pleased with our garage door, looks smart, the fitters, Ricardo and John were superb, very professional, explained everything so we could easily understand and left the place immaculate, Crocodile you have 2 really good people there, I would look after them!

Reply from Crocodile Garage Doors Verandas
Excellent service. McKenzie & Nathan were very polite & efficient in their work

Reply from Crocodile Garage Doors Verandas
What a great company, process from start to finish was A1,no pressure.I had my electric garage door fitted today by Ricardo and John who I cannot fault, they did a superb job and left the site clean and tidy.Finish job is excellent, would definitely recommend Crocodile Products.

Reply from Crocodile Garage Doors Verandas
Booking process was easy and the guys arrived on time to do the installation. 2 hours later Paul and Paul had finished the installation tided up and had gone. Really impressed no mess no rubbish just a brand new garage door. Thanks guys super job. Pete Cook8

Reply from Crocodile Garage Doors Verandas
Mckenzie & Nathan arrived on time did an excellent job in fitting my new garage door they both explained how things worked in a professional manner and cleaned the site leaving it all clean and tidy

Reply from Crocodile Garage Doors Verandas
Just had a garage door installed by Mark & Paul who were excellent in every aspect of the job. Arrived on time, explained carefully what was to be done, worked tidily throughout, recommended the best choices for an aesthetically pleasing result, employed high levels of skill and craftsmanship and provided a very professional service.

Reply from Crocodile Garage Doors Verandas
Thrilled with the fitters, Ricardo and John, there attention to detail and unhurried but professional approach to the task was a pleasure to behold. the finish has been admired by all my neighbours.

Reply from Crocodile Garage Doors Verandas
Everyone, who was involved with the product that I purchased was polite and helpful . I didn’t have one minutes worry during the whole process .

Reply from Crocodile Garage Doors Verandas
Good Service, I recommend, good job, we are satisfied..
They did a good job in three days.. Thank you.

Reply from Crocodile Garage Doors Verandas
The product and installation team were great, it’s crocodile the company that’s the issue, at the selling point, we were told that a Friday installation wouldn’t be an issue as I work full time but my wife has Friday off, we paid our deposit and booked a date for the surveyor to visit which was very painful.
It took nearly three weeks to organise but eventually carried out the survey.
Once this was done another painful experience getting the installation booked in and we were told that no way they could carry out the installation on a Friday, we explained that this was the only day available and that the sales man Mike said this day wouldn’t be an issue but it clearly was and it felt that once the deposit had been paid there was no going back.
My wife ended up having to take a valuable days holiday to accommodate crocodile.

Reply from Crocodile Garage Doors Verandas

Reply from Crocodile Garage Doors Verandas
We were sold on the product by Allan Johnston our initial advisor, the quality of the product was so evident to see with the sample Allan showed us. Then on 3 June two fitters Jay and Daz came and made a start. Jay explained everything that was needed to be done both were focused on the job in hand but so pleasant and talkative that it put our minds at ease as to the installation. They worked through rain and prepared for the delivery the following day. Along with Mike the delivery driver I could see why Crocodile has its reputation, the quality of the product and work ethic was clear to be seen. Jay and Daz worked tirelessly all day and finished the job to an exceptional standard. We can’t thank Jay and Daz enough for their input we are now enjoying the result of all their hard work. Would recommend Crocodile to anyone looking to enhance their house with a winter garden other companies we tried don’t come close to the quality and workmanship.

Reply from Crocodile Garage Doors Verandas
We had our double garage doors fitted yesterday by Nathan and Mckenzie from Crocodile products. The quality of the doors is second to none, only matched by the professional installation of the fitters. They arrived before the appointed time to avoid traffic congestion which was very thoughtful and welcome. They were very polite and worked non-stop, quietly and studiously showing care and attention to every detail. Crocodile must be very proud to have two such employee's giving a five star service with a smile. I would recommend them as a fitting team to anybody and Crocodile as a company.

Reply from Crocodile Garage Doors Verandas
When Mark and Paul rolled up in the new van, I could see we were in for a great job. They discussed, measure checked with their instructions, and proceeded to get on with the job. The process was seamless; the workers were a brilliant team, and they just knew how everything went together. I have always wanted an electric roller door, and I am impressed with the results of their work.

Reply from Crocodile Garage Doors Verandas
Fantastic service and product and really pleased with our garage door. Great work from Mark and Paul! Quality workmanship and a great credit to Crocodile!

Reply from Crocodile Garage Doors Verandas
Mark and Paul arrived on time.The install was faultless and done to a very high standard. Effectively communicated throughout the whole process and comprehensively described functionality and features. Left the area clean and tidy. You can see the quality in the materials and construction of the product. Can't fault anything and would highly recommend.

Reply from Crocodile Garage Doors Verandas
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.