Crocodile Garage Doors VerandasReviews 

6,229
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 959 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the staff for their professionalism, politeness, and hard work during installations. Customers consistently highlight the excellent quality of the products, including garage doors and verandas, noting their sturdiness and superior finish. The service provided is often described as efficient and thorough, with installers explaining everything clearly and leaving the work area spotless. Many people are very satisfied with the overall user experience, from initial inquiry and surveying to the final installation, finding the entire process seamless and professional. However, some customers also noted issues with communication regarding surveyor appointments and receiving incorrect parts, which required additional effort to resolve.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their professionalism, politeness, and... See more

Service

Customers consistently note positive experiences with service, praising the professionalism and efficiency... See more

Product

Reviewers mention positive feedback about product quality, with many expressing satisfaction with the... See more

Quality

Customers had positive experiences with quality, consistently expressing satisfaction with the products, such... See more

User experience

Reviewers highlight positive aspects of user experience, with many customers reporting a 5-star experience... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had a glass veranda installed last week by Crocodile's three installers Chris, Jack and Jake. We are delighted with the structure. The three installers were polite ,friendly and worked very hard un... See more

Company replied

Rated 5 out of 5 stars

We have had our Winter Garden completed today of sides and front. The hottest day of the year and the team of Chris, Jake and Jack were amazing to do such an incredible job in the heat of the day.... See more

Company replied

Rated 5 out of 5 stars

The ordering and measuring up visits were on time and well explained. The day of fitting was again punctual and the two lads Paul and Paul were very polite and thorough and showed me the working of th... See more

Company replied

Rated 5 out of 5 stars

Had my garage door replaced by Crocodile today, 24 6 26. Very pleased with the product and the excellent team, Ricardo, John and another guy, didn't catch his name. They removed the old garage door an... See more

Company replied


Company details

  1. Garage Door Supplier
  2. Awning Supplier
  3. Carport and Pergola Builder
  4. Garden Building Supplier
  5. Home Improvement Store

Written by the company

Established in 2003 Crocodile is the UK's leading manufacturer and supplier of automatic garage doors, security shutters, glass verandas, winter gardens and awnings. Our products are bespoke made to meet your requirements at our own factory in Yorkshire. This ensures that we control quality in production and can give the best aftercare to our customers. We believe in fitting once and fitting to last. Our ethos has always demanded rigidity and durability. We are FCA registered and provide a number of finance options subject to affordability including buy now pay later and monthly repayment plans. Talk to us - Contact us to discuss ideas for your home with absolutely no obligation. Free site survey - Meet us and know your options. Our skilled surveyors work with you to design a customised solution for your home which meets your requirements. You will receive a clear and complete quote which details every step and cost. Manufacture - Once you have approved your quote, we will get to work in our UK factory. Installation - Our own expert engineers will fit the product at your property. Aftercare - Crocodile garage doors, shutters and awnings come with a five-year warranty and Crocodile verandas and winter gardens come with a ten-year warranty.


Contact info

4.8

Excellent

TrustScore 5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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Replied to 90% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(6,229)

873 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic service and product and…

Fantastic service and product and really pleased with our garage door. Great work from Mark and Paul! Quality workmanship and a great credit to Crocodile!

4 June 2026
Unprompted review
Crocodile Garage Doors Verandas logo

Reply from Crocodile Garage Doors Verandas

Hello
Thank you so much for your 5 star review! We take pride in delivering top quality products and service, and its wonderful to see that reflected in your experience.

Rated 5 out of 5 stars

New Garage door

Mark and Paul arrived on time.The install was faultless and done to a very high standard. Effectively communicated throughout the whole process and comprehensively described functionality and features. Left the area clean and tidy. You can see the quality in the materials and construction of the product. Can't fault anything and would highly recommend.

1 June 2026
Unprompted review
Crocodile Garage Doors Verandas logo

Reply from Crocodile Garage Doors Verandas

Hi
We are really happy to hear that you are satisfied with the quality of our product and service. Thank you for trusting us and for the glowing review!

Rated 5 out of 5 stars

Installation of Crocodile veranda

We are very pleased with the installation of our crocodile veranda. Chris and Jake were very professional and friendly. Did a very thorough and professional job. If we did choose to do any extra work with Crocodile, we would definitely ask for them again.

3 June 2026
Unprompted review
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Reply from Crocodile Garage Doors Verandas

Hi
Thank you for your wonderful feedback! We are so pleased you had a great experience and hope to see you again for your next project.

Rated 5 out of 5 stars

Could not be happier...

Crocodile has just supplied and installed a new electric double garage door for our home. It looks amazing and works perfectly. And the installers, Dave & George, were consumate professionals who did a fantastic job. We could not be happier. Thank you!

3 June 2026
Unprompted review
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Reply from Crocodile Garage Doors Verandas

Hi Alan
Thank you for the 5 star review.
We are very happy to hear that you are satisfied with the quality of our product and service. Thank you for trusting us and for the glowing review!

Rated 5 out of 5 stars

Crocodile Products

From the sales pitch which was very informative to the fitting I was very pleased. The product itself is very good and the guys who fitted it Mark and Paul were professional throughout, they finished the job in a timely manner even with the rain beating down. A worthwhile investment imo, would recommend

1 June 2026
Unprompted review
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Reply from Crocodile Garage Doors Verandas

Hi Ashley
Thank you so much for the 5 star review!
We really appreciate you taking the time to share such positive feedback.

Rated 4 out of 5 stars

The door

The door, the installation coordinator, McKenzie and Nathan who fitted it and girls in accounts were all absolutely spot on.
Would have given 5 star had it not been for the salesman wrongly claiming you didn’t need remotes (told me they were sooo last century tech) and it can all be controlled by an App on your phone and this was all included as part of the purchase price. It wasn’t and you only get one Fob!

Easily sorted by retro fitting the inexpensive and OEM Somfy RTS “connectivity kit” and downloading their TaHoma app. Now have the best of both worlds.
And the door ? It’s built well and looks smart

15 May 2026
Unprompted review
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Reply from Crocodile Garage Doors Verandas

Hi Nick
We appreciate your feedback and are pleased you are happy overall. In regard to the issue with the remote, your comments have been forwarded to the sales Manager and we apologise for this. Should you with to email us at sales@crocodile.co.uk we would love to hear from you.

Rated 5 out of 5 stars

Two new electric garage doors

From sales, surveys and fitting all appointments were kept at agreed times. Our two new electric garage doors were fitted in a morning, without fuss or mess. The two fitters (Paul & Paul) were courteous, hardworking and carried out the fitting to a high standard. We are very pleased with our new garage doors and can recommend Crocodile without hesitation.

29 May 2026
Unprompted review
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Reply from Crocodile Garage Doors Verandas

Hi Martin
Thanks very much for the 5 star review!
The whole team works hard for our customers, and we are really happy that you're pleased with the installation of your new garage doors.

Rated 5 out of 5 stars

Our Crocodile garden room

Our Crocodile veranda, which turned in to a garden room ! has been a really tremendous addition to our house, it was expertly installed by Chris and Jack who worked very hard to complete the glass installation in one day !
Great product and equally great service from the installers and the whole process from sales ( Thank you Chris ) survey Ashley and installation

1 June 2026
Unprompted review
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Reply from Crocodile Garage Doors Verandas

Hi Ron
Thank you so much for your fantastic review! We take pride in delivering top quality products and service, and its wonderful to see that reflected in your experience.

Rated 5 out of 5 stars

The people who fitted the garage in…

The people who fitted the garage in such a great job very polite I would recommend them any time

29 May 2026
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Reply from Crocodile Garage Doors Verandas

Thanks for the 5 stars Stephen!
Nathan and MacKenzie were the fitters, thank you for recognising them

Rated 5 out of 5 stars

Happy Customer

I thought that the Sales Person was honest and truthful. I thought the fitters were excellent and worked to a very high standard. Lastly I love my new Garage Door.

29 May 2026
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Reply from Crocodile Garage Doors Verandas

Hi Ron
Thankyou so much for the 5 stars!
Our team works hard to provide the best for our customers, so feedback like this is greatly appreciated.

Rated 5 out of 5 stars

Ricardo and John phoned ahead of…

Ricardo and John phoned ahead of arrival, both were very polite and professional. Nothing was too much trouble. A small problem was easily resolved without any fuss. Really likeable lads and very professional installation.
Ricardo went through the operation of the door which was easy to follow.
We are extremely happy with our crocodile garage door and would highly recommend them.

27 May 2026
Unprompted review
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Reply from Crocodile Garage Doors Verandas

Hello
Thank you so much for the 5 star review. We are very happy that you are pleased with the installation and the fitting team. Your feedback with be shared with the team

Rated 5 out of 5 stars

I’ve had a great service from…

I’ve had a great service from Crocodile. The quote was detailed and the agent helpful. The survey was arranged at a time to suit us and again it was very detailed.
My garage door was installed by Nathan and Mckenzie. They kept us updated about our installation time and were very professional.
The weather was challenging but they worked incredibly hard and the job was professional and to a high standard.
I am really pleased with the door and the service from start to finish.

19 May 2026
Crocodile Garage Doors Verandas logo

Reply from Crocodile Garage Doors Verandas

Hi Steve
Thank you so much for your fantastic review! We take pride in delivering top quality products and service, and its wonderful to see that reflected in your experience.

Rated 5 out of 5 stars

Very pleased with installation

Very pleased with installation. Door looks very neat. Paul and Paul were pleasant, efficient and polite. Arrived on time and got on with the job. Explained everything to me and answered questions. Payment easy. Would recommend.

28 May 2026
Unprompted review
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Reply from Crocodile Garage Doors Verandas

Hi Pat
Thank you for your wonderful feedback! We are so pleased you had a great experience. Our team works hard to provide the best for our customers, and your kind words make it all worthwhile. Thank you!

Rated 5 out of 5 stars

Very professional service and great…

Very professional service and great garage door! Mark and Paul fitted the door in no time at all and were extremely polite and helpful, taking the old door away with them, I am extremely happy with my new garage door and would highly recommend this company!

27 May 2026
Unprompted review
Crocodile Garage Doors Verandas logo

Reply from Crocodile Garage Doors Verandas

Hi Lynette
Thank you so much for the 5 star review!
We are delighted that you are happy with the installation of your new garage door.
Should you wish to introduce Crocodile to a friend, neighbour or relative, as a thank you, you will receive £50 on completion of any garage door orders placed by them.

Rated 5 out of 5 stars

Fantastic Work

Fantastic Work, Quality Doors and friendly professional Staff. Mark and Paul were excellent. I cannot recommend the doors and these guys highly enough. Absolutely over the moon with the quality and finish. Value for money, believe me these are the best!

Crocodile doors were nothing less than outstanding. Highly recommend +++++++

26 May 2026
Unprompted review
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Reply from Crocodile Garage Doors Verandas

Hi Ian
Thank you so much for your fantastic review! We take pride in delivering top quality products and service, and its wonderful to see that reflected in your experience. We will share your lovely feedback with the team.

Rated 5 out of 5 stars

Excellent product and fitting of a…

Excellent product and fitting of a large Rollixo Premium garage door by Paul and Paul. Took them less that 3 hours.

27 May 2026
Unprompted review
Crocodile Garage Doors Verandas logo

Reply from Crocodile Garage Doors Verandas

Hi James
Thanks very much for the 5 stars!
We are delighted to hear you're happy with the installation of your new garage door.

Rated 5 out of 5 stars

From our first enquiry

From our first enquiry, sales representative and surveyor our experience with Crocodile has been first class.
Today we have had our new roller garage door fitted by Paul and Paul and I must say I have been really impressed with the quality of their workmanship and attitude to the job. Everything has been demonstrated and explained clearly. They both are a credit to Crocodile products. The site has been left clean and tidy with the old door taken away and all rubbish has been removed. The new garage door looks great we are so please with the results and will definitely be using Crocodile again.

27 May 2026
Unprompted review
Crocodile Garage Doors Verandas logo

Reply from Crocodile Garage Doors Verandas

Hi Paul
Thank you for your wonderful feedback!
Your comments will be shared with the team. We are so pleased you had a great experience and hope to see you again for your next project.

Rated 4 out of 5 stars

The installers Ricardo and John were…

The installers Ricardo and John were great, very efficient, and tidy, explained everything very well and made sure we were happy. Getting the booking date was somewhat trickier, where we had been promised a certain day of the week could be arranged for fitting, but this was not possible. Waited 5 months after paying a deposit to get another day booked, but this was only after I made calls to them!

26 May 2026
Unprompted review
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Reply from Crocodile Garage Doors Verandas

Hi Tina
We are so pleased to hear you are mostly satisfied with our service. We sincerely apologise for the length of time between order and installation. Your feedback helps us improve and will be shared with the team. Please feel free to reach out at sales@crocodile.co.uk if you would like to discuss further.

Rated 5 out of 5 stars

Excellent work from Mark and Paul

Excellent work from Mark and Paul. Arrived before the start time and were very friendly and professional. We were disposing our old garage door ourselves and had told them to leave to the side and we would sort it out later but they cut it up and disposed of it in the skip we had hired.
Thanks for a great job. Very happy with the finishing result. Would definitely recommend.

26 May 2026
Unprompted review
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Reply from Crocodile Garage Doors Verandas

Hi Kris
Thank you very much for the 5 star review!
We are so pleased to hear you had a great experience with us.

Rated 5 out of 5 stars

Paul & Paul came to install my electric…

Paul & Paul came to install my electric garage door - great guys, very professional. Super tidy in their work and took their time to explain how to work it before the left to make sure I was happy! Very pleased, would highly recommend!

21 May 2026
Unprompted review
Crocodile Garage Doors Verandas logo

Reply from Crocodile Garage Doors Verandas

Hi Lynne
Thank you for the 5 stars! We are really pleased that you are happy with our work. We will pass on your comments to Paul & Paul,

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