We had a glass veranda installed last week by Crocodile's three installers Chris, Jack and Jake. We are delighted with the structure. The three installers were polite ,friendly and worked very hard un... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Established in 2003 Crocodile is the UK's leading manufacturer and supplier of automatic garage doors, security shutters, glass verandas, winter gardens and awnings. Our products are bespoke made to meet your requirements at our own factory in Yorkshire. This ensures that we control quality in production and can give the best aftercare to our customers. We believe in fitting once and fitting to last. Our ethos has always demanded rigidity and durability. We are FCA registered and provide a number of finance options subject to affordability including buy now pay later and monthly repayment plans. Talk to us - Contact us to discuss ideas for your home with absolutely no obligation. Free site survey - Meet us and know your options. Our skilled surveyors work with you to design a customised solution for your home which meets your requirements. You will receive a clear and complete quote which details every step and cost. Manufacture - Once you have approved your quote, we will get to work in our UK factory. Installation - Our own expert engineers will fit the product at your property. Aftercare - Crocodile garage doors, shutters and awnings come with a five-year warranty and Crocodile verandas and winter gardens come with a ten-year warranty.
Spring Garden Mill, HD3 4LN, Huddersfield, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 90% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
MARK & PAUL ,arrived and fitted a new roller door , they were amazing , on time respectful cleaned up and left no mess, they were attentive to detail. Represented the company very well, very happy and impressed customer, thank you .. 😊👍

Reply from Crocodile Garage Doors Verandas
Very stable and sturdy glass garden room made by crocodile products. Much better than my expectations. I found Jay and Daz were extremely professional, polite and hard working. Highly recommended.

Reply from Crocodile Garage Doors Verandas
I have the whole experience of dealing with Crocodile great from the initial enquiry through to the fitting of two garage doors today.
Paul and Paul who carried out the fitting did an excellent job, arrived on time, quality work/product and left the property clean and tidy.
I would not hesitate to recommend

Reply from Crocodile Garage Doors Verandas
Neil service engineer attended to site and programmed garage door to open and shut
Excellent service on site approximately 30 minutes only

Reply from Crocodile Garage Doors Verandas
We had an excellent experience with Crocodile door recently with purchase and installation of a roller garage door. Dave and George were our installation team and were extremely efficient, tidy, professional and generally very pleasant.
The door itself looks fantastic and is a real upgrade.
We don't have any complaints.

Reply from Crocodile Garage Doors Verandas
Chris & Jake came today to alter a varanda ‘ add more glass, really pleasant lads who fantastic job & left everything tidy

Reply from Crocodile Garage Doors Verandas
Excellent company to deal with from start to finish - love my glass veranda!!

Reply from Crocodile Garage Doors Verandas
The men, Chris Jake and Jack that built the garden room worked hard were efficient and polite and completed the construction without causing us any disruption. All previous communication with the company was also efficient and polite both over the phone or by email or face to face

Reply from Crocodile Garage Doors Verandas
We decided to go with the Crocodile Garage Door because we were impressed with the samples that the sales rep showed us, which had 'Quality and Strength' written all over them.
Our two fitters, Mark and Paul arrived on time and started by clearly explaining what they were going to do; they worked through the changeable English weather that we are blessed with and when the work was complete, we received a comprehensive demonstration of the door features and our questions were well answered.
Mark and Paul worked efficiently and cleanly, no mess left. We are well pleased with the end result and are happy to recommend Crocodile.

Reply from Crocodile Garage Doors Verandas
Useless! I took time off work to wait for the surveyor who didn't turn up? He said he was stuck in traffic and somebody would ring to re book
I'm still waiting and I have now ordered new doors from a more reliable company

Reply from Crocodile Garage Doors Verandas
We have been thoroughly impressed with Crocodile throughout the whole process of purchasing our new double roller garage door, from the initial ordering through to a thorough clean up on completion of the work! It is an excellent product. We were kept informed of when to expect the door, Mark and Paul turned up bang on time, did an excellent job and completed the work in one morning. We have no hesitation in recommending this firm.

Reply from Crocodile Garage Doors Verandas
Fantastic service from start to finish! The entire process, from booking to installation, was seamless. Wayne provided an honest and transparent consultation, while Paul and Paul carried out the installation perfectly. They were punctual, polite, and truly went the extra mile for us. A brilliant team that I highly recommend!

Reply from Crocodile Garage Doors Verandas

Reply from Crocodile Garage Doors Verandas

Reply from Crocodile Garage Doors Verandas
Paul and Paul were a pleasure , hard working and tidy ,the quality of workmanship was fantastic , I would definitely recommend this product as I am really pleased with the end result .

Reply from Crocodile Garage Doors Verandas
Just to say a big thanks to mark and Paul for fitting my new garage door.
Very friendly and genuine guys.
They turned up on time and cleaned up after themselves.
Made a great job.👍
Thanks
Adie in Reading

Reply from Crocodile Garage Doors Verandas
Really pleased with our garage door, looks smart, the fitters, Ricardo and John were superb, very professional, explained everything so we could easily understand and left the place immaculate, Crocodile you have 2 really good people there, I would look after them!

Reply from Crocodile Garage Doors Verandas
Excellent service. McKenzie & Nathan were very polite & efficient in their work

Reply from Crocodile Garage Doors Verandas
What a great company, process from start to finish was A1,no pressure.I had my electric garage door fitted today by Ricardo and John who I cannot fault, they did a superb job and left the site clean and tidy.Finish job is excellent, would definitely recommend Crocodile Products.

Reply from Crocodile Garage Doors Verandas
Booking process was easy and the guys arrived on time to do the installation. 2 hours later Paul and Paul had finished the installation tided up and had gone. Really impressed no mess no rubbish just a brand new garage door. Thanks guys super job. Pete Cook8

Reply from Crocodile Garage Doors Verandas
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.