When I called the helpline I was extremely anxious I had not spoken about my ordeal to a stranger before and was apprehensive of what it entailed. The man I spoke to (Youssef Anbar) helped me to feel... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
We help victims of crime recover criminal Injuries compensation. We specialise in helping victims of Domestic Violence. We've recovered Millions for innocent victims and are here to stand up for your rights. Our team are here to listen and help in any way that we can. Criminal Injuries Helpline is a trading name of Alam Law Limited. A firm of Solicitors regulated by the Solicitors Regulation Authority.
Contact info
Trinity House,Blackwall, HX12QR, halifax, United Kingdom
- 01422 410435
- info@criminalinjurieshelpline.co.uk
- criminalinjurieshelpline.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 25% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I have been made to feel as comfortable…
I have been made to feel as comfortable as possible during this experience, it was made to be as easy and comfortable for me as possible and i am very grateful for this.
They listen to you!
I spoke with Najwa about my personal situation, and she really helped me to understand how it all works, and she answered my questions in a very respectful manner, which made me feel better about my experience with her! If you see this, thank you so much for speaking to me! You're a very kind person, and I left our call feeling very grateful and optimistic! 💕
When I contacted criminal injuries I…
When I contacted criminal injuries I spoke with basma I found my experience stress free really great customer service and felt very comfortable discussing my case with basma she was patient very professional understanding and helped me through whole process with ease 10/10 would recommend to anyone THANKS BASMA
Made the whole thing easier to sort out…
Made the whole thing easier to sort out and understood how difficult the nature of the crime was.
such lovely service by amria!
such lovely service by amria!! felt so comfortable talking to her.. shes a privilege to the company.
Mohamed proved to be Gentleman
Mohamed proved to be Gentleman, he's concise and comprehensive knowledge in this matter, can only be described as world class, he's telephone manner and his fastidious attention to detail was exceptional.
Criminal injuries well it’s gone in for…
Criminal injuries well it’s gone in for way to long but they pulled it through and gotta say they are amazing helped me when I had nothing. Thank you so much ***** all the way 👍
My assistant Amira
My assistant Amira , was very friendly and polite, also very patient with me , and empathy towards me was very appreciated, thankyou so much.
It was so easy to talk to the agent
It was so easy to talk to the agent, I felt respect from them and it made me feel comfortable
Would highly recommend!
Great experience handled with care and…
Great experience handled with care and compansation
They took there time to get me the…
They took there time to get me the compensation I deserved
Great service
The process took a while and I had many different handlers, but once the ball got rolling everything was very quick, and they were always professional. They kept me up to date on a regular basis and the overall outcome was positive!
Good always get bk to u goes thew step…
Good always get bk to u goes thew step by step
Sympathetic to the conversation
Sympathetic to the conversation, was not a long process. 35% is a little high though in my opinion to take from any funds received!!!
Excellent customer service by Najwa
Excellent customer service by Najwa. Straight forward, professional, kind and empathetic. I couldn't get justice. Let's see if Najwa's footsteps are followed
Thankyou Najwa
Yes my representative who inquired…
Yes my representative who inquired about my claim was extremely understanding, professional, kind and I hope to get the help and support I deserve as a victim of domestic violence, I greatly appreciate the phone call because they took time to listen, took my information, were not judgemental & very patient.
If I rated the service out of ten they would have a ten from me outstanding work keep it up 👍 😊 very satisfied client/customer would recommend highly 🥰💜
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








