It was a wonderful expierience for me! I had a problem getting logged into the program, so I thought (it was my fault the whole time lol). Customer service communicated very well and were persistent.... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Big thanks to CreditSecrets.com for all the informative content and for the refund I needed coming back without any questions asked. The information was clear, practical, and exactly what I needed to... See more
Company replied
Great information to have. Albert in customer service is wonderful. Extremely helpful and efficient. Had a bit of a hard time getting the number to call but if you go to the terms tab and scroll down... See more
Company replied
Hello, I spoke with Daniela regarding a refund because the program was just too much for me to deal with at my age. Daniela was polite, courteous, and pleasant. After listening to my concerns, she pr... See more
Company replied
Company details
About CreditSecrets.com
Written by the company
PLEASE CONTACT US FIRST! If you are here because of a bad experience, please give us a chance to help with any customer support issues by calling us at 877-215-6015 or emailing us at support@creditsecrets.com. We are open Monday thru Friday, 9am Eastern - 7pm Eastern.
The Best Selling Credit Secrets Book Is The Path To Solving Credit Problems Fast!
***IMPORTANT: There are many imposters on Amazon! We do NOT sell our book on Amazon. Be sure to look for the book written by Scott and Alison Hilton, the one and only original Credit Secrets only sold at CreditSecrets.com.***
Consumer credit reports are filled with errors that often go overlooked. But, if you know what to look for, you can leverage these errors to your advantage. In a sense, you can erase bad credit history with the knowledge you gain after reading the Credit Secrets book. Credit Secrets provides strategies for improving credit scores, resolving debt issues, and managing personal finances more effectively.
Contact info
312 W 2nd St #A747, 82601, Casper, United States
- 877-215-6015
- support@creditsecret.org
- creditsecrets.com
4.6
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 37% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They fixed my problem fast and were…
They fixed my problem fast and were very helpful in their emails.
Best support I have ever received.
28 April 2026
Unprompted review
Reply from CreditSecrets.com
Thank you, Kevan! We’re thrilled to hear your issue was resolved quickly and that our team was so helpful through email support. Being called the best support you’ve ever received truly means a lot to us, and we appreciate you taking the time to share your experience!
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
Fantastic Customer Service
Vanessa was the consummate professional. She was very kind in allowing me to explain my issue and then she expertly guided me to a resolution. I can't thank her enough. If you had more stars I would certainly give them to her!
28 April 2026
Unprompted review
Reply from CreditSecrets.com
Thank you, Francis! We’re thrilled to hear Vanessa provided such fantastic customer service. Taking the time to listen carefully and guide members to a resolution with professionalism and kindness is exactly what we strive for. We’ll be sure to share your incredible feedback with her — she’ll truly appreciate knowing she made such a positive impact!
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
The way she took her time to explain…
The way she took her time to explain everything to me also she was very nice plus she didn't rush me off the phone she tried to help me in every way possible
23 April 2026
Unprompted review
Reply from CreditSecrets.com
Thank you, Rebecca! We’re so glad to hear our representative took the time to explain everything clearly and made you feel supported throughout the call. Being patient, kind, and never rushing our members is exactly the kind of service we strive to provide. We appreciate your kind words and are happy she was able to help you in every way possible.
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
Reply from CreditSecrets.com
Thank you, Frederick! We’re glad to hear Kelly was very helpful and provided 5-star service. We’ll be sure to share your kind words with her — she’ll truly appreciate it!
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
I had pleasure of speaking with to…
I had pleasure of speaking with to David. I was in a very bad mood when calling because I didn’t have access to anything after i paid for it,to only be informed there was another account with a different email that had been paid on.So David gave me a refund for the other account kept $199 because i will need the help with all of this. David was such a blessing to me today. I asked him if this really works he said he hasn’t has to use it because he’s 23, how he’s seen it help a lot of people. Plus he said they are always they to help. I currently am please with what’s going to happen.
21 April 2026
Unprompted review
Reply from CreditSecrets.com
Thank you, Audbrey, for sharing your experience so honestly. We’re sorry things started out frustrating, but we’re very glad David was able to identify the duplicate account issue, process the refund, and help get everything sorted out for you.
It means a lot to hear that he was patient, reassuring, and supportive during a difficult moment. Our team truly is here to help guide members through the process, and we’re excited that you’re now feeling more confident and positive about what’s ahead.
We’ll be sure to share your kind words with David — he’ll really appreciate them!
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
Customer service answered promptly and…
Customer service answered promptly and resolved my issue.
20 April 2026
Unprompted review
Reply from CreditSecrets.com
Thank you for your feedback! We’re glad to hear our customer service team responded promptly and was able to resolve your issue. We appreciate you taking the time to share your experience and are always here to help.
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
This is the most comprehensive…
This is the most comprehensive experience I’ve had so far and will be for the times to come!
20 April 2026
Unprompted review
Reply from CreditSecrets.com
Thank you, John! We’re honored to hear this has been the most comprehensive experience you’ve had so far. Our goal is to provide clear guidance, strong support, and the tools needed to help you move forward with confidence. We appreciate your trust and look forward to supporting you in the times ahead!
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
It works!!
The success is outstanding but its a little hard to understand but it really works.. 48 points in 2 weeks. Thank you!!
9 April 2026
Unprompted review
Reply from CreditSecrets.com
Thank you, Christopher! Congratulations on your progress — 48 points in just 2 weeks is outstanding! We understand that some parts of the process can feel a little overwhelming at first, but we’re glad to hear the system is working for you. Keep following the steps, and we’ll be here to support you along the way.
If there’s anything we can do to support you, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
After only 1 month
After only 1 month, i was able to remove both collections from my Credit Bureaus. i no longer need the service.
16 April 2026
Unprompted review
Reply from CreditSecrets.com
Thank you, Vincent! We’re thrilled to hear you were able to remove both collections from your credit bureaus in just one month. That’s an incredible result, and we’re glad the program was able to help you achieve your goal so quickly.
We appreciate you sharing your experience and wish you continued success moving forward!
If there’s anything we can do to support you in the future, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
Vanessa was awesome she helped me…
Vanessa was awesome she helped me tremendously
16 April 2026
Unprompted review
Reply from CreditSecrets.com
Thank you, Renee! We’re so glad to hear Vanessa was awesome and helped you tremendously. We’ll be sure to share your kind words with her — she’ll truly appreciate knowing she made such a positive impact!
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
Support was knowledgeable and walked me…
Support was knowledgeable and walked me right through the setup process! Very helpful!
13 April 2026
Unprompted review
Reply from CreditSecrets.com
Thank you, Lee! We’re glad to hear our support team was knowledgeable and able to walk you through the setup process step-by-step. We appreciate your feedback and are happy we could make things easy and helpful for you!
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
The representative was knowledgeable
The representative was knowledgeable, professional and very helpful. She solved the reason for my call right away.
13 April 2026
Unprompted review
Reply from CreditSecrets.com
Thank you, Leslie! We’re glad to hear our representative was knowledgeable, professional, and able to quickly resolve the reason for your call. We appreciate your feedback and are always happy to help.
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
They were able to help me get what I…
They were able to help me get what I needed. The Rep was very kind and helpful to find me the right place for assistance. The follow up came very fast and my problem was solved!
10 April 2026
Unprompted review
Reply from CreditSecrets.com
Thank you, Carol! We’re so glad to hear our representative was kind and helpful in getting you connected to the right assistance. Fast follow-up and problem resolution are exactly what we strive for, and we appreciate you taking the time to share your experience.
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
Dissatisfied With Product
I called frustrated that I paid for this service but the only way this would benefit me is if I continually purchased other services and a separate charge I didn't authorize. The rep patiently explained the product and issued a reimbursement for the unauthorized charge.
10 April 2026
Unprompted review
Reply from CreditSecrets.com
Thank you for sharing your feedback, Nikkii. We’re sorry to hear you were frustrated, but we’re glad our representative took the time to patiently explain the program and resolve the unauthorized charge with a reimbursement.
We do want to clarify that additional services are optional and not required to use the core Credit Secrets program. Our goal is always to provide clear information so members can choose the tools and resources that best fit their needs.
We appreciate the opportunity to address your concerns and improve your experience.
If there’s anything we can do to support you moving forward, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
The company is very understanding of my…
The company is very understanding of my current situation I had many kind words and reassurance that I've done the right thing and I just got to follow the book.
10 April 2026
Unprompted review
Reply from CreditSecrets.com
Thank you, Leslie! We’re glad to hear you felt understood and supported by our team. Sometimes the hardest part is simply taking the first step, and it sounds like you’re already moving in the right direction. Following the book step-by-step can make a real difference, and we’ll be here to encourage and support you along the way.
If there’s anything we can do to support you, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
The representative provided me with all…
The representative provided me with all that I needed that I didn't seem to receive when I first tried to access the information. When asked about the subscription he clearly let me know that I would not need the subscription but would need the information listed on my dashboard. I was completely satisfied with his level of expertise and appreciated all his help.
8 April 2026
Unprompted review
Reply from CreditSecrets.com
Thank you, Wynora! We’re so glad our representative was able to get you the information you needed and clear up the confusion about the subscription. We always want our members to understand what they have access to and what is—and isn’t—required to use the Credit Secrets program.
It’s wonderful to hear that his knowledge and assistance left you completely satisfied. We truly appreciate you taking the time to recognize his service and share your experience!
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
Reply from CreditSecrets.com
Thank you, Terrance! We’re glad to hear you found the credit guidance helpful and appreciated the quick turnaround from our team. Providing clear information and responsive support is exactly what we strive for.
We truly appreciate you taking the time to share your experience and for trusting Credit Secrets!
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
Which Credit Secrets Website?
I was confused as to the website I should log into as a member, but Vanessa set me straight. She sent a link to my email wherin I could gain access to Credit Secrets. She also advised me to make a personal record of the website address so I can continue working it in the future, which I did. She was very helpful and informative. Five star rating!!
7 April 2026
Unprompted review
Reply from CreditSecrets.com
Thank you, Allen! We’re so glad Vanessa was able to clear up the confusion, get you the correct link, and make sure you knew exactly how to access Credit Secrets going forward. Taking that extra moment to help prevent the same issue in the future is the kind of service we love to hear about!
We’ll be sure to share your five-star recognition with Vanessa. Thank you for taking the time to recognize her and for trusting Credit Secrets!
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
All the information inside and the…
All the information inside and the automator.
4 March 2026
Unprompted review
Reply from CreditSecrets.com
Thank you, Thomas! We’re glad to hear you’re enjoying the information and the Automator. We designed Credit Secrets to give our members both the knowledge and tools they need to make the credit improvement process easier to understand and manage.
We truly appreciate you taking the time to share your experience, and we’re excited to have you on the journey with us!
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
The associate that I spoke with was…
The associate that I spoke with was very pleasant to deal with.
She arranged for my refund with no problems. I truly appreciated working with her.
Thank you!!
2 April 2026
Unprompted review
Reply from CreditSecrets.com
Thank you, Matthew! We’re so glad to hear that our team member made your experience a pleasant one and was able to take care of your refund quickly and without any hassle.
Even when a customer decides a purchase isn’t right for them, we want the experience with our team to be helpful, courteous, and straightforward. We truly appreciate you taking the time to recognize her service. Thank you for your kind words!
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
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