It was a wonderful expierience for me! I had a problem getting logged into the program, so I thought (it was my fault the whole time lol). Customer service communicated very well and were persistent.... See more
Company replied
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Big thanks to CreditSecrets.com for all the informative content and for the refund I needed coming back without any questions asked. The information was clear, practical, and exactly what I needed to... See more
Company replied
Great information to have. Albert in customer service is wonderful. Extremely helpful and efficient. Had a bit of a hard time getting the number to call but if you go to the terms tab and scroll down... See more
Company replied
Hello, I spoke with Daniela regarding a refund because the program was just too much for me to deal with at my age. Daniela was polite, courteous, and pleasant. After listening to my concerns, she pr... See more
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Company details
About CreditSecrets.com
Written by the company
PLEASE CONTACT US FIRST! If you are here because of a bad experience, please give us a chance to help with any customer support issues by calling us at 877-215-6015 or emailing us at support@creditsecrets.com. We are open Monday thru Friday, 9am Eastern - 7pm Eastern.
The Best Selling Credit Secrets Book Is The Path To Solving Credit Problems Fast!
***IMPORTANT: There are many imposters on Amazon! We do NOT sell our book on Amazon. Be sure to look for the book written by Scott and Alison Hilton, the one and only original Credit Secrets only sold at CreditSecrets.com.***
Consumer credit reports are filled with errors that often go overlooked. But, if you know what to look for, you can leverage these errors to your advantage. In a sense, you can erase bad credit history with the knowledge you gain after reading the Credit Secrets book. Credit Secrets provides strategies for improving credit scores, resolving debt issues, and managing personal finances more effectively.
Contact info
312 W 2nd St #A747, 82601, Casper, United States
- 877-215-6015
- support@creditsecret.org
- creditsecrets.com
4.6
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 37% of negative reviews
Typically replies within 2 weeks
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Reply from CreditSecrets.com
Thank you, Sandra! We’re so glad to hear you had a great experience with Credit Secrets. We truly appreciate you taking the time to share your feedback and for trusting us to be part of your credit journey!
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
The support I received was very good
The support I received was very good. I couldn’t purchase the Automator when I signed up, so I wrote an email to the support team. They got back to me first thing in the morning, of the very next business day. The rep listened to my problem and helped me through process of getting the Automator and made sure I had it downloaded and it was ready to use.
31 March 2026
Unprompted review
Reply from CreditSecrets.com
Hi Eric,
Thank you for sharing your experience. It’s great to hear our team got back to you quickly and took the time to walk you through everything so you could get the Automator up and running without any hassle. That kind of follow-through matters.
If you need anything else as you start using it, don’t hesitate to reach out. We’re here to help.
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
Professionalism
Additionally, their attention to detail and organization stood out. It’s clear they have solid systems in place, which helps everything run efficiently and leaves a strong impression.
Overall, they’re doing a great job maintaining professionalism while also treating people with respect and transparency—something that’s not always common, and definitely worth recognizing.
31 March 2026
Unprompted review
Reply from CreditSecrets.com
Thank you, Rob! We truly appreciate your thoughtful feedback. It’s great to hear that our attention to detail, organization, and overall professionalism stood out to you. We work hard to build strong systems that keep everything running smoothly while still treating every member with respect and transparency.
Your recognition means a lot to our team, and we’re grateful you took the time to share your experience.
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
The support person was very helpful and…
The support person was very helpful and patient while working my issue.
31 March 2026
Unprompted review
Reply from CreditSecrets.com
Hi Dave,
We appreciate you taking a moment to share this. It’s great to hear our support team was helpful and patient while working through your issue. That’s exactly the experience we aim to deliver every time.
If anything else comes up, we’re here to help.
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
At this moment
At this moment, presentation and customer service were both above par, exceptionally excellent. I do have hope and am optimistic. We will see what this program brings and I will update later on
31 March 2026
Unprompted review
Reply from CreditSecrets.com
Hi Kevin,
Thank you for sharing this. We’re glad to hear the presentation and customer service stood out and that you’re feeling optimistic about getting started. That’s exactly where we want you to be at this stage.
As you work through the program, stay consistent and don’t hesitate to reach out if you have questions along the way. We’re here to support you and look forward to hearing how things progress.
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
Great friendly service
Great friendly service. Took care of issues quickly. Very curtious and kind professional.
31 March 2026
Unprompted review
Reply from CreditSecrets.com
Hi Robin, thank you for the kind words. We’re glad to hear your issues were handled quickly and that the team was friendly, courteous, and professional throughout. That’s exactly the standard we aim to deliver.
If anything else comes up, we’re here to help.
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
Daniel listened
Daniel listened. He heard me say that in 2023 when I first got started with Credit Secret, my husband passed and this caused a setback for me taking the steps toward raising my credit score. So, when I explained to Daniel that I did not want to go through any hard navigating clicks to secure previous purchased products, he took time to explain how to get to each section and then, helped me to get there. Thank you Daniel.
30 March 2026
Unprompted review
Reply from CreditSecrets.com
Hi Terry, thank you for sharing this with us. We’re very sorry for your loss, and we appreciate you taking the time to explain your experience.
It’s great to hear that Daniel took the time to truly listen and meet you where you were, making the process easier and guiding you step by step without adding any frustration. That level of care and patience is exactly what we strive for.
We’re glad he was able to help you get where you needed to go, and we’ll be here to support you every step of the way as you continue forward.
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
Double charged my account for extra…
Double charged my account for extra services for services that I didn’t even want
26 March 2026
Unprompted review
My credit score sored with their…
My credit score sored with their program and I was able to get anew car abd a new house. Try it , its worth it!!!!
25 February 2026
Unprompted review
Reply from CreditSecrets.com
Thank you for sharing this. We’re glad to hear your credit score improved and that you were able to purchase a new car and a new home. That’s a big milestone and exactly what this program is designed to help people achieve.
We appreciate you giving it a shot and sticking with the process.
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
Great customer service support!
30 March 2026
Unprompted review
Reply from CreditSecrets.com
Hi Jimmy, thank you for the feedback. We’re glad to hear you had a great experience with our customer service team. That’s exactly what we aim to deliver every time.
If anything else comes up, we’re here to help.
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
Good customer service
Good customer service. Very professional and responsive to questions.
30 March 2026
Unprompted review
Reply from CreditSecrets.com
Hi Brenda, thank you for your feedback. We’re glad to hear you found our team professional and responsive to your questions. That’s exactly the level of service we aim to provide.
If anything else comes up, we’re here to help.
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
The customer service who i spoke with…
The customer service who i spoke with is very helpful and very patience with all my questions because she is very knowledgeable. I hope i will be able to raise my fico score .
Thank you - Angelita Canlas
24 March 2026
Unprompted review
Reply from CreditSecrets.com
Thank you, Angelita! We’re so glad to hear our customer service representative was patient, knowledgeable, and took the time to answer all of your questions. That’s exactly the kind of support we want every member to receive.
We’re excited to have you on this journey and hope the knowledge and tools you gain through Credit Secrets help you make meaningful progress toward your credit goals. Remember, you don’t have to figure it all out alone—we’re here to help along the way!
If there’s anything we can do to support you, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
The system works when you use it
The system works when you use it! Customer service is very supportive, anytime I’ve had an issue, it’s always been resolved expeditiously.
24 March 2026
Unprompted review
The person who helped me was…Don’t tecall
The person who helped me was professional, courteous and most helpful! Resolvrd problem in short. Period of time! Very courteous.
24 March 2026
Unprompted review
Had a problem with my billing
Had a problem with my billing, but Leo helped me out and that made me feel okay, but I had lingering questions on this matter. The next day, another rep Ann called me and graciously refunded one of the two charges which made me feel really good about this company. Amazing!
23 March 2026
Unprompted review
Reply from CreditSecrets.com
Thank you, Amin! We’re glad to hear Leo was able to take care of your billing issue and leave you feeling satisfied. We’ll be sure to share your kind words with him — he’ll appreciate knowing he made a difference!
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
Made one call ... everything was handled perfectly!
My communication with Dina today was very fruitful in that ALL my needs were realized, and all of my questions answered as well. She listens well, provided immediate solutions and... with such a kind mannerism, invited me to call back when necessary.
5 STAR SERVICE EXPERIENCE!
23 March 2026
Unprompted review
Reply from CreditSecrets.com
Thank you for sharing this. We’re glad to hear everything was handled smoothly in one call and that Dina was able to address all your needs and questions with clarity and care. That kind of responsiveness and professionalism is exactly what we strive for.
We appreciate you recognizing her efforts and your 5-star experience means a lot.
If anything else comes up, we’re here to help.
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
I summoned them they came and they solved my issues. . End of story
Customer service was excellent I had to use them twice in the came through with flying colors both times great attitude very informed and made sure that all my questions got answered. What more can you ask for from service.
18 March 2026
Unprompted review
Great customer service!
I called to get an answer to a question and to get an issue resolved and it was resolved very smoothly without a hassle. The customer service representative who took my call was very polite, professial, and knowledgeable.
17 March 2026
Unprompted review
Reply from CreditSecrets.com
Thank you for sharing your experience. We’re glad to hear your issue was resolved smoothly and without any hassle, and that our team was polite, professional, and knowledgeable throughout the call. That’s exactly the standard we aim to deliver.
If anything else comes up, we’re here to help.
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
Friendly, knowledgeable service *****
Albert and I connected right away. He was very friendly, helpful and knowledgeable. He was able to help me with the issues I called about in a very professional and personable way. Thanks for your help Albert
16 March 2026
Unprompted review
Reply from CreditSecrets.com
Hi Brady, thank you for sharing this. We’re glad to hear Albert made an immediate connection and was able to help you in a friendly, knowledgeable, and professional way. That balance of personable service and effective support is exactly what we aim for.
We appreciate you recognizing his efforts.
If anything else comes up, we’re here to help.
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
Simple and easy diagrams of graphics…
Simple and easy diagrams of graphics side by side with all three credit companies and seeing the difference made it easy to see what was happening to my scores and what I was leaving out it is very simple and it makes sense you know and since make scores it was very good
16 March 2026
Unprompted review
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