Creditsafe UK Reviews 

Excellent service from Sophie. She was extremely helpful, answered all my questions, and made the signup process quick and straightforward. Highly recommend.

We have used Credit Safe for many years and had really good customer service
We were recently contacted about additional services that would really help our business, however, they do not seem able to implement the additional services. Which is a bit disappointing
I think they need to get these additional services tested better so that they can implement what they are pushing their teams to sell

Connor was very patient with us whilst we went through our internal process to onboard the system. Continued contact to receive updates but was never pushy.

The options were clearly explained and the most appropriate solution for the business was chosen.

As a user of Creditsafe, I'm consistently impressed by both the quality of the platform and the people behind it.

The data and insights are incredibly valuable, but what stands out most is the level of service.

It's rare these days to find a company that remains so committed to delivering genuine customer service through people rather than simply directing customers towards automated systems and self-service tools.

Every interaction with the team has been professional, responsive and focused on helping us achieve the best possible outcomes.

I'd have no hesitation recommending.

Scott was very informative, helpful, and professional throughout the process. He took the time to answer my questions clearly without being pushy or trying to pressure me into anything. I really appreciated his honest approach and excellent customer service. Thank you, Scott!

Very helpful, when I came to renew.

Andrew was extremely knowledgeable and provided clear, practical guidance throughout the renewal process. He took the time to explain everything and made the experience straightforward. I really appreciated his support and would highly recommend him.

Always been pleased with the product and all the assistance we receive from our Account Manager - who receives an A* on his own!

The customer support service is very helpful whenever I have an enquiry, with a reasonable response time to my enquiry. Very satisfied with the service they offer.

Customer Support is Excellent. Was supported all through the buying process. Simple and effective to use.

Really happy with the service and advice we receive from Credit Safe. Our Account Manager, Graham, took the time to understand our Business and suggest a package and products that work for us. Great customer service, great product, great experience.

Easily accessible key Company information and credit rating is a general guide to health of a business.

Just under 3 years ago i brought a company i worked for. We won a big order 350 k, we lost this order because Creditsafe gave us a poor rating, 3 years later we have trippled our profitability through turnover we have refurbed our offices and showrooms, and we are continously getting offers to sell. Creditsafe were detrimental to our business. I relay this story to all that come to see us. We are just finishing our biggest most profitable project yet.

Had the need for a reliable credit reference agency for a long time, and have been working with some for equally the same time.. however since we made the switch to Creditsafe UK they have been by a long distance the very best, and this was reaffirmed by the great work and support we always received to any enquiry or question from Mr Dale Rosser our Account Manager, he is a credit to the company and a talent to be retained! We would have no hesitation in recommending Creditsafe UK and Dale Rosser to anyone searching for a great and reliable credit reference agency. Really is a look no further situation!

Our account manager Sarah Lewis was helpful and friendly.

Great service, really easy to use. Book training as soon as I'd signed up. Excellent customer service team. Can't fault the onboarding process and the quality of the product.

I spoke with Andrew Ashcroft who was very informative and helped massively. He was very professional and helped us out very quickly, offered us a tailored package that's right for our business and even didn't mind our little daughter making some noise in the background of the call!

Thanks Andrew!

Great way to check out new potental customers

Excellent service from Sandra throughout the process. She was friendly, knowledgeable and took the time to explain everything clearly. The setup was straightforward, and the platform provides valuable insights that will help us make more informed credit decisions. A great experience from start to finish. Highly recommended.