Creditsafe  Reviews 

3,790
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 452 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and professionalism, highlighting prompt, friendly, and knowledgeable assistance. The service is frequently described as excellent, with many appreciating the personalized approach and quick support for inquiries. Reviewers find the platform user-friendly, providing valuable insights and data that are easy to understand, making the products well-suited for business needs and offering effective onboarding. However, some customers felt products were not always suitable for small businesses and noted an aggressive sales approach, leading to dissatisfaction with value.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Service

Customers consistently note positive experiences with service, often praising the helpful and professional... See more

Customer service

Customers had positive experiences with customer service, consistently describing it as helpful,... See more

User experience

Reviewers consistently report positive feedback about the user experience, highlighting the ease of use and... See more

Product

Consumers generally express satisfaction with the product, often highlighting its quality and value for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have just signed up with creditsafe and so far we cannot fault their services at all. From the inital meeting with Richard, teams help from our accounts manager Sara and our training session wit... See more

Rated 5 out of 5 stars

I made an initial enquiry with Samuel Amery with regards to their products and was blown away by the professionalism and service. The products are also excellent but the first impression given by Sa... See more

Rated 5 out of 5 stars

Paul was really helpful. We had a a few tricky entities and he was able to successfully source and review them. the portal is easy to use, and the monitoring alerts are handy to keep any eye on priori... See more

Rated 5 out of 5 stars

Jack was so helpful and friendly with a problem we had with some miscellenous debt against the company, which shouldnt have been there. Now weve sorted and we’ve open an account to monitor/protect thi... See more


Company details

  1. Credit Reporting Agency
  2. Credit Bureau

Written by the company

As the world's most used provider of company credit reports, we can deliver accurate credit reports from anywhere in the world. Visit Creditsafe today your company's credit score online.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 85% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(3,790)

446 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ellie Davies

Ellie was very informative, took the time to listen to what we need and explained everything. Would definitely recommend her to anyone.

24 March 2026
Rated 1 out of 5 stars

If I could give ZERO I would

If I could
Give zero I would typical US sales get you to
Sign up you think it’s one year they says it’s two . I e used it maybe 5 times be very very very careful , now threats of court action . The leads were rubbish and the credit check isnt a patch on beauhurst . I’ve put a formal complaint in now who else has to pay for two years when the product is frankly awful for a small business . They didn’t even predict my biggest customer was going to collapse

23 March 2026
Unprompted review
Rated 5 out of 5 stars

Super useful data

Really useful platform. For a small cost you get access to a lot of data that you can utilise to make on the spot decisions. The monitoring side is also super useful!

12 August 2025
Rated 5 out of 5 stars

Evan Jones

Evan was friendly and knowledgeable about the product he was selling to us. He also made the whole process easy to get onboard.

13 March 2026
Rated 5 out of 5 stars

The Customer Care is excellent

The Customer Care is excellent. I have contacted by Dan Hayward 6 months prior the contract expired. Dan is very responsive and helpful, and patient to assist us to get the contract renewed today.

12 March 2026
Rated 3 out of 5 stars

It is unclear of what is included in the package

I was disappointed with the information that I was given before signing up. They want to charge for the things I was shown as add-on services, even though I was not told in the demonstration that they would not be included in the price I paid. Some of the information mentioned was not accurate.

19 February 2026
Rated 5 out of 5 stars

It has been a calm experience

It has been a calm experience, Kieran is knowledgeable and was there for us every step of the way, and now we are on board. The product is good value for money and gives a better service and functionality than other market leaders

10 March 2026

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